Apple offers its customers a self-service repair program for iPhone, which allows owners of ‌iPhone‌ 12, ‌iPhone‌ 13, and third-generation iPhone SE models to conduct certain repairs at home. This article explains how to initiate your own self-service repair.

repair iphone x
Apple in April 2022 launched a dedicated Self Service Repair program for ‌iPhone‌ that provides the repair manuals, parts, and tools necessary for fixing the display, battery, bottom speaker, camera, display, SIM Tray, and Taptic Engine.

Before Initiating a Self-Service Repair

Below is a list of models that the self-service repair program is available for, with links to Apple's downloadable repair manuals for each model. Be sure to read through the manual for your specific model so that you understand what the service entails before initiating a self-service repair.

Note that almost all of the repairs require specialized tools designed by Apple, and they can be obtained through renting one of Apple's repair kits. Repair kits are $49 to rent, but you have to put down a $1200 deposit to ensure you return the repair kit. It's worth remembering that if you have AppleCare+, there is no reason to even consider a self repair because every repair is $99 or under.

If you're comfortable with what's involved in the self-service repair and still want to go ahead with one, follow the steps below. Note that as of writing, Apple's self-service repair program for iPhones is only available to users in the United States, but Apple does have plans to launch the program in Europe later in 2022.

How to Initiate a Self-Service Repair

  1. Open a browser and visit the Self Service Repair Store operated by SPOT.
  2. Under "Order Parts and Tools," Click Start your order.
    1self service repair initiate

  3. Using the dropdown lists, select the service parts and repair tools required for your specific repair needs.
    2self service repair initiate

  4. Select the genuine Apple parts and/or tools that you need for your specific repair by clicking Add to cart. Note the "Recommended" listing for bundle kits. The ‌Self Service Repair‌ Store offers more than 200 parts and tools that can be purchased on a standalone basis.
    3self service repair initiate

  5. Enter the device's serial number or IMEI into the first input field, then click Submit. (You can find the serial number or IMEI in Settings -> General -> About. If the device won't turn on, visit http://appleid.apple.com, enter the Apple ID credentials associated with the device, and choose the device from the Devices section to see its serial number or IMEI.)
  6. Enter the required repair manual ID into the second input field and click Submit. (The manual ID is a six-character code located within the repair manual.)
  7. Click Continue.
    4self service repair initiate

  8. With the selected items added to your cart, click the shopping cart icon at the top of the page and review your parts before hitting the Checkout button.
    self service trolley

  9. On the next page, click either Create account or select the Guest tab, enter your personal details and shipping address, then click Continue. (Note that creating an account enables service tracking and minimizes checkout time.)
    self service account

  10. Check your order summary on the next page. If everything is good, click Order.

You should receive your parts and/or tools Bear in mind that if you ordered a repair kit, you have seven days with it, after which it must be returned to Apple.

After installing new parts, many repairs require you to initiate the pairing process, known as System Configuration. To do this, you will need to contact the Self Service Repair Store's support team by chat or phone.

After you've completed a repair, the components that you've removed may be able to be sent back to Apple. If that's the case, and Apple is able to use those components, you can get a small discount on the cost of your repair. In the future, Apple plans to expand the ‌Self Service Repair‌ program to additional devices, including Apple silicon Macs.

Popular Stories

iOS 18

iOS 18.4 Coming Next Week With These New Features for Your iPhone

Friday February 14, 2025 6:18 am PST by
The first iOS 18.4 beta for iPhones should be just around the corner, and the update is expected to include many new features and changes. Bloomberg's Mark Gurman expects the iOS 18.4 beta to be released by next week. Below, we outline what to expect from iOS 18.4 so far. Apple Intelligence for Siri Siri is expected to get several enhancements powered by Apple Intelligence on iOS...
iPhone 17 Roundup Feature 2

iPhone Design to Change 'Significantly' This Year

Monday February 17, 2025 7:09 am PST by
Apple is set to "significantly change" the iPhone's design language later this year, according to a Weibo leaker. In a new post, the user known "Digital Chat Station" said that the iPhone's design is "starting to change significantly" this year. The "iPhone 17 Air" reportedly features a "horizontal, bar-shaped" design on the rear, likely referring to an elongated camera bump. On the other...
apple launch feb 2025 alt

What to Expect From the 'Apple Launch' Next Week

Thursday February 13, 2025 11:48 am PST by
Apple has yet to announce any new devices this year, but that could change starting next week. Apple CEO Tim Cook today said to "get ready" for a "launch" on Wednesday, February 19. "Get ready to meet the newest member of the family," said Cook, in a social media post. The post includes an #AppleLaunch hashtag, along with a short video featuring an animated Apple logo inside of a circle....
Apple Maps 2024

Apple Maps Might Start Showing Ads

Sunday February 16, 2025 7:22 am PST by
Apple is "exploring" the idea of showing search ads in the Apple Maps app, according to Bloomberg's Mark Gurman. Back in 2022, Gurman said software engineering was "already underway" to display ads in the Apple Maps app, but Apple did not move forward with the idea at the time. Today, he said Apple is "giving this notion more thought" again. This time around, he said Apple has yet to...
Tim Cook Apple Park

10+ Announcements Apple Could Have Rolled Into a February Event

Saturday February 15, 2025 8:00 am PST by
Apple appears to have enough upcoming product announcements to justify a full event this month, yet all signs indicate these reveals will be handled through a series of press releases instead. There are a multitude of rumors from reliable sources about specific announcements in the coming weeks, so here's everything that Apple could have feasibly included in a hypothetical February event: ...
iPhone 17 Pro Render Front Page Tech

iPhone 17 Pro With All-New Camera Bar Design Allegedly Revealed

Thursday February 13, 2025 5:49 pm PST by
Apple's next-generation iPhone 17 Pro will feature three rear cameras arranged in a familiar triangular layout, but the cameras will be housed in an all-new rectangular camera bar with rounded corners, according to YouTube channel Front Page Tech. iPhone 17 Pro camera design render created by Asher for Front Page Tech In a video uploaded today, Front Page Tech host Jon Prosser said the camera ...
m2 pro mac mini

Apple is Now Selling a Refurbished Mac Mini for Just $319 (!)

Saturday February 15, 2025 9:58 am PST by
A few days ago, we reported that Apple's refurbished Mac mini pricing had a problem, and it appears that Apple has taken note. Apple was offering a refurbished Mac mini with the M2 chip, 16GB of RAM, and 256GB of storage for $559, which was $50 more than a refurbished Mac mini with the M4 chip, 16GB of RAM, and 256GB of storage. All other key specifications were equal. That's no longer...
iPhone SE 4 Thumb 1

Apple's Next iPhone SE Launching on Wednesday - Here's What We Know

Friday February 14, 2025 4:04 pm PST by
Apple CEO Tim Cook teased an Apple announcement that's coming on Wednesday, February 19, and it's looking like that mystery announcement will be the next-generation iPhone SE. We've been hearing about the iPhone SE 4 for quite some time now, and we essentially know everything to expect. If you want a sneak peek at what's coming, read on. Naming Apple first introduced the iPhone SE in...