When Apple released iOS 18.2, it introduced a major change to the Mail app with its new Categories and priority messages features. Categories automatically sorts your emails into four distinct sections: Primary, Transactions, Updates, and Promotions. The change also adds contact photos and business logos for conversations in your inbox, but if you don't like how they look, it's easy enough to make them go away.

ios 18 mail app
Contact photos have been added to the Mail app in an effort to make it easier to identify the senders of all the emails you receive. However, if Apple can't recognize a business, or a contact doesn't have an associated photo, it can end up making your inbox look a bit of a mess.

Fortunately, you can easily turn off the little pictures completely by following these steps:

  1. Open the Settings app on your iPhone.
  2. Swipe to the bottom of the menu and tap Apps.
  3. Search for or scroll to Mail in the list of apps.
  4. Under "Message List," toggle off the switch next to Show Contact Photos.

settings

That's all you need to do. To reinstate the contact pictures, simply turn on the same option in Settings. If your unhappiness with the new-look Mail app extends to Apple's categorization feature, you can disable this element too. Follow the link to learn how it's done.

Top Rated Comments

macintologist Avatar
11 weeks ago
A minor point upgrade shouldn’t dramatically change the UI like that. That should happen on a major version upgrade.
Score: 7 Votes (Like | Disagree)
Crowbot Avatar
11 weeks ago

A minor point upgrade shouldn’t dramatically change the UI like that. That should happen on a major version upgrade.
Why wait? They put it in when it was ready. And it can be turned off.
Score: 5 Votes (Like | Disagree)
thadoggfather Avatar
11 weeks ago
I really tried to like this feature, because it's 'new' but I don't.

Shows less text on body of emails and subject line, and most of the graphics are generic and not company specific.

I also turned it off... more of change for the sake of change as best I can tell.
Score: 4 Votes (Like | Disagree)
contacos Avatar
11 weeks ago
I have yet to see a supported company using it. Turned it off in the meantime. Looks nice in marketing material but thats unfortunately about it
Score: 4 Votes (Like | Disagree)
klasma Avatar
11 weeks ago

Why wait? They put it in when it was ready. And it can be turned off.
They could make it opt-in and only switch to opt-out on the next major version.

The thing is, many users don’t want to be subject to the UI on their phone changing every other month.

Personally, I’ve taken the consequence to only update at the end of a major-version cycle by default.
Score: 3 Votes (Like | Disagree)
DesignTime Avatar
11 weeks ago
Did anyone notice Apple made the contact photos smaller on iOS 18.3? I kinda like the smaller photos.
Score: 2 Votes (Like | Disagree)

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