Error 53

The Australian government today fined Apple $9 million for misleading some customers into believing they could not have their iOS devices fixed by Apple if they had been previously repaired by a third-party repair shop, reports The Sydney Morning Herald. Today's ruling comes after the Australian Consumer and Competition Commission (ACCC) launched an investigation into Apple after the ACCC...

The Australian Competition and Consumer Commission (ACCC) has filed a lawsuit against Apple alleging that it violated Australian consumer law when a software update it issued last year bricked some users' iPhones. The lawsuit relates to the infamous "error 53" message reported back in February 2016 that began greeting some users after they updated their devices. It later emerged that the...

Apple's fight against an ongoing "error 53" lawsuit came to an end today when a U.S. district court judge dismissed the case and declared that the plaintiffs "lack standing to pursue injunctive relief" and have not been able to prove permanent data loss. Apple's error 53 woes began in February, when the media picked up a story about an ongoing "error 53" message that was permanently bricking...

In February, Seattle-based law firm Pfau Cochran Vertetis Amala (PCVA) brought a class action lawsuit against Apple over the "Error 53" bug, which bricked iPhone 6 models with select third-party components. Apple quickly responded, confirming the error and issuing an updated version of iOS 9.2.1 to fix the error. Earlier this month, Apple moved to dismiss an amended version of the class action...

Apple today released an updated version of iOS 9.2.1, which is designed to prevent the "error 53" device-bricking message that some iOS users received after having their iPhones or iPads repaired by third-party services using components not sourced from the original device. Non-matching repair components that affected the Touch ID fingerprint sensor caused an iOS device to fail a Touch ID...

Seattle-based law firm Pfau Cochran Vertetis Amala (PCVA) today followed through with plans to bring a class action lawsuit against Apple over the "Error 53" controversy that made headlines last week. "Error 53" is the error code that some iPhone 6 owners have received after third-party repairs that affect Touch ID were made to their iPhones, rendering the devices unusable. As explained by iFix...

Several law firms are considering lawsuits against Apple following news that the company disables iPhone 6 models that have third-party repairs that affect Touch ID, reports The Guardian. The "Error 53" controversy started last week when news circulated about customers who have had their iPhones disabled and rendered unusable by a mysterious "error 53" message. It turns out Apple disables the...

Some iPhone 6 users who had their smartphones repaired by third-party technicians are reporting that a mysterious "error 53" message is permanently bricking their iPhones (via The Guardian). Users who have had Touch ID on their iPhone 6 fixed by a non-Apple technician, and agreed to update the iPhone to the most recent version of iOS, are facing an issue which essentially prevents all access to...