AppleCare-Protection-PlanMacRumors forum member MBP* posted this question about his 2014 MacBook Pro's battery under Mac Basics and Help:

"I have a 2014 13" Retina MacBook Pro which I used extensively on a daily basis. I purchased AppleCare for the sole reason of protection against battery depletion over the coming years.

It's hard for me to tell whether my battery has lost capacity, but I'm sure it has against the original figures when I first got the machine.

My question is, when will AppleCare be willing to replace the battery due to loss of capacity? Is there a percentage? How can I test it?"

The MacBook Pro's battery has almost certainly lost some battery capacity if it has been charged and depleted regularly over the past two years. A quick way to check is by clicking on the Apple logo in the top-left menu bar and choosing About This Mac. Click on System Report… and select Power from the left-hand menu.

MacBook-Pro-battery-information
The resulting page displays various information about the MacBook's battery, including its max capacity and charge remaining, both of which are expressed in milliampere hours (mAh). The battery's cycle count and condition, ranging from Normal or Replace Soon to Replace Now or Service Battery, are also listed.

Apple describes the battery status indicators as follows:

- Normal: The battery is functioning normally.
- Replace Soon: The battery is functioning normally but holds less charge than it did when it was new. You should monitor the health of the battery by checking the battery status menu periodically.
- Replace Now: The battery is functioning normally but holds significantly less charge than it did when it was new. You can safely continue using your computer, but if its lowered charging capacity is affecting your experience, you should take it to an Apple Store or Apple-authorized service provider.
- Service Battery: The battery isn’t functioning normally. You can safely use your Mac when it's connected to an appropriate power adapter, but you should take it to an Apple Store or Apple-authorized service provider as soon as possible.

In June 2015, Apple modified its AppleCare Protection Plan for the MacBook, MacBook Air and MacBook Pro to cover batteries that retain less than 80-percent of their original capacity within the extended warranty period. Apple will replace batteries under that threshold for no charge so long as the notebook remains covered under AppleCare, which costs between $249 and $349 depending on the MacBook model.

MacBook batteries are designed to retain at least 80-percent of their original capacity at 1000 complete charge cycles, similar to the iPad and Apple Watch.

There are also several free OS X apps, such as Battery Health or coconutBattery, that can determine whether your MacBook meets this criteria, and provide additional details about your battery's temperature, manufacture date, power usage, and more. A 2012 Retina MacBook Pro with a current max charge of 7,171 mAh, for example, has retained nearly 85-percent of its original 8,460 mAh capacity.

Battery-Health-CoconutBattery
If the MacBook is not covered by AppleCare, or the extended warranty period has expired, replacing the battery carries an out-of-warranty service charge ranging between $129 and $199, plus applicable taxes, based on U.S. pricing. Battery service and troubleshooting can be arranged by contacting an Apple Authorized Service Provider or scheduling a Genius Bar appointment with a local Apple retail store.

AppleCare for Mac extends a MacBook's warranty coverage and telephone technical support to three years from the original date of purchase. Without an AppleCare Protection Plan, Mac customers are covered by a limited one-year warranty and 90 days of complimentary phone support. AppleCare can be purchased only while the Mac remains covered under Apple's standard one-year limited warranty.

Top Rated Comments

mfvisuals Avatar
126 months ago
While all this is true, don't forget that batteries don't last forever regardless. So they will eventually need to be replaced.
Score: 3 Votes (Like | Disagree)
pat500000 Avatar
126 months ago
So the apple care was worthless because doing anything that might result in using it ultimately negates it? Did you try another Apple Store or different employees on another day?
Well..to be fair, I don't think it's right for a customer to drive to another place or talk to another genius person. It would be better to talk higher level staff. If they don't respect the policy...there goes the violation..and can be sued for false advertisement/ false-leading type.
Score: 2 Votes (Like | Disagree)
shareef777 Avatar
126 months ago
This is the only metric I've seen Apple post:


http://www.apple.com/batteries/service-and-recycling/

This is what the AppleCare Terms and Conditions says:

http://www.apple.com/legal/sales-support/applecare/appmacnaen.html
Except Apple employees don't always follow those guidelines. I was at 78% at about 700 cycles just before AC was going to expire and they wouldn't replace it (stating that I used my battery 'excessively').
Score: 2 Votes (Like | Disagree)
PhantasticOne Avatar
126 months ago
They replaced mine recently, I said it was holding less than I thought it should, showed them my notebook, 4 days later I got it back with new batteries.
I just don't understand the MAC appeal. I just replaced the battery on my 3 year-old Dell laptop that is still serving me well. It cost me just under $35.00 including shipping and I snapped it in myself in about 30 seconds.
Score: 1 Votes (Like | Disagree)
steiney Avatar
126 months ago
('https://www.macrumors.com/guide/applecare-macbook-battery-replacement/')

MacBook batteries are designed to retain up to 80-percent of their original capacity at 1000 complete charge cycles, similar to the iPad and Apple Watch ('https://www.macrumors.com/roundup/apple-watch/').

Article Link: When Can AppleCare Replace a MacBook's Battery? ('https://www.macrumors.com/guide/applecare-macbook-battery-replacement/')
Just want to point out, I think the author meant to write "at least 80 percent" versus "up to 80 percent". Apple designed the batteries so 80 percent is the lower acceptable limit for a battery at 1000 cycles.
Score: 1 Votes (Like | Disagree)
austintg Avatar
126 months ago
I just don't understand the MAC appeal. I just replaced the battery on my 3 year-old Dell laptop that is still serving me well. It cost me just under $35.00 including shipping and I snapped it in myself in about 30 seconds.
Well mine was $0 and they have top notch customer service plus an ecosystem that I'm not ready to give up. I've been using Mac since 97 and haven't ever seen the need to use Windows regularly. I have Windows 10 pro on my Mac so if I happened to need it I have quick access through BootCamp. Can't say that about a Dell, you're stuck with one system all the time that gives you a headache because it doesn't run efficiently nor makes sense. I say use whatever you want, and I choose Mac for myself because it works hassle free and I make a ton of money editing video in final cut, which is some of the least hard work for the most money I've ever done.
Score: 1 Votes (Like | Disagree)

Popular Stories

samsung crease less foldable display ces 2026%402x

Foldable iPhone's Crease-Free Display Tech Spotted at CES 2026

Tuesday January 6, 2026 3:04 am PST by
CES 2026 has just provided a first glimpse of the folding display technology that Apple is expected to use in its upcoming foldable iPhone. At the event, Samsung Display briefly showcased its new crease-less foldable OLED panel beside a Galaxy Z Fold 7, and according to SamMobile, which saw the test booth before it was abruptly removed, the new panel "has no crease at all" in comparison. The ...
iphone 17 models

No iPhone 18 Launch This Year, Reports Suggest

Thursday January 1, 2026 8:43 am PST by
Apple is not expected to release a standard iPhone 18 model this year, according to a growing number of reports that suggest the company is planning a significant change to its long-standing annual iPhone launch cycle. Despite the immense success of the iPhone 17 in 2025, the iPhone 18 is not expected to arrive until the spring of 2027, leaving the iPhone 17 in the lineup as the latest...
AirPods Pro 3 Year of the Horse Feature

Apple Launches Year of the Horse AirPods Pro 3 for Lunar New Year

Monday January 5, 2026 11:28 am PST by
Apple has designed a limited edition version of the AirPods Pro 3 to celebrate Lunar New Year, and customers in select countries can purchase them starting today. The Year of the Horse Special Edition AirPods Pro 3 feature a unique horse emoji character that's otherwise unavailable. Customers in China, Hong Kong, Taiwan, Malaysia, and Singapore are able to buy the AirPods, and they'll be...
Apple Card iPhone 16 Pro Feature

Apple Card Will Move From Goldman Sachs to JPMorgan Chase

Wednesday January 7, 2026 12:57 pm PST by
JPMorgan Chase has reached a deal to take over operation of the Apple Card, reports The Wall Street Journal. Barring any "last minute hiccups," the deal should be announced shortly after over a year of negotiations. Reports began circulating over two years ago that current Apple Card issuer Goldman Sachs was looking to end its partnership with Apple as part of an effort to scale back on...
Logitech MX Master 3S

Logitech Blames 'Inexcusable Mistake' After Certificate Expiry Breaks macOS Apps

Wednesday January 7, 2026 5:27 am PST by
Logitech users on macOS found themselves locked out of their mouse customizations yesterday after the company let a security certificate expire, breaking both its Logi Options+ and G HUB configuration apps. Logitech devices like its MX Master series mice and MX Keys keyboards stopped working properly as a result of the oversight, with users unable to access their custom scrolling setup,...
ChatGPT Health Integration Connectors Feature

OpenAI Launches ChatGPT Health With Apple Health Integration

Wednesday January 7, 2026 11:27 am PST by
OpenAI today announced the launch of ChatGPT Health, a dedicated section of ChatGPT where users can ask health-related questions completely separated from their main ChatGPT experience. For more personalized responses, users can connect various health data services such as Apple Health, Function, MyFitnessPal, Weight Watchers, AllTrails, Instacart, and Peloton. Last month, MacRumors discovere...
m4 macbook air blue 2

iPadOS and macOS 26.2 Double 5GHz Wi-Fi Bandwidth for Wi-Fi 6E Devices

Monday January 5, 2026 1:57 pm PST by
With the release of iPadOS 26.2 and macOS Tahoe 26.2, Apple has improved the Wi-Fi speeds for select Macs and iPads that support Wi-Fi 6E. Updated Wi-Fi connectivity specifications are listed in Apple's platform deployment guide. The M4 iPad Pro models, M3 iPad Air models, A17 Pro iPad mini, M2 to M5 MacBook Pro models, M2, M3, and M4 MacBook Air models, and other Wi-Fi 6E Macs and iPads now ...
anker new charger 2026

Anker Introduces Pre-Order Discounts on 2026 Nano Chargers, Alongside Big New Year's Sale

Monday January 5, 2026 10:17 am PST by
Anker announced a new series of products at CES this week, and most of them will begin rolling out to customers later in January. A few of these devices, including the Nano Docking Station and 45W Nano Charger, have pre-order discounts on Anker's website, and we're also tracking big discounts in Anker's New Year's sale. Note: MacRumors is an affiliate partner with some of these vendors. When...