AppleCare-Protection-PlanMacRumors forum member MBP* posted this question about his 2014 MacBook Pro's battery under Mac Basics and Help:

"I have a 2014 13" Retina MacBook Pro which I used extensively on a daily basis. I purchased AppleCare for the sole reason of protection against battery depletion over the coming years.

It's hard for me to tell whether my battery has lost capacity, but I'm sure it has against the original figures when I first got the machine.

My question is, when will AppleCare be willing to replace the battery due to loss of capacity? Is there a percentage? How can I test it?"

The MacBook Pro's battery has almost certainly lost some battery capacity if it has been charged and depleted regularly over the past two years. A quick way to check is by clicking on the Apple logo in the top-left menu bar and choosing About This Mac. Click on System Report… and select Power from the left-hand menu.

MacBook-Pro-battery-information
The resulting page displays various information about the MacBook's battery, including its max capacity and charge remaining, both of which are expressed in milliampere hours (mAh). The battery's cycle count and condition, ranging from Normal or Replace Soon to Replace Now or Service Battery, are also listed.

Apple describes the battery status indicators as follows:

- Normal: The battery is functioning normally.
- Replace Soon: The battery is functioning normally but holds less charge than it did when it was new. You should monitor the health of the battery by checking the battery status menu periodically.
- Replace Now: The battery is functioning normally but holds significantly less charge than it did when it was new. You can safely continue using your computer, but if its lowered charging capacity is affecting your experience, you should take it to an Apple Store or Apple-authorized service provider.
- Service Battery: The battery isn’t functioning normally. You can safely use your Mac when it's connected to an appropriate power adapter, but you should take it to an Apple Store or Apple-authorized service provider as soon as possible.

In June 2015, Apple modified its AppleCare Protection Plan for the MacBook, MacBook Air and MacBook Pro to cover batteries that retain less than 80-percent of their original capacity within the extended warranty period. Apple will replace batteries under that threshold for no charge so long as the notebook remains covered under AppleCare, which costs between $249 and $349 depending on the MacBook model.

MacBook batteries are designed to retain at least 80-percent of their original capacity at 1000 complete charge cycles, similar to the iPad and Apple Watch.

There are also several free OS X apps, such as Battery Health or coconutBattery, that can determine whether your MacBook meets this criteria, and provide additional details about your battery's temperature, manufacture date, power usage, and more. A 2012 Retina MacBook Pro with a current max charge of 7,171 mAh, for example, has retained nearly 85-percent of its original 8,460 mAh capacity.

Battery-Health-CoconutBattery
If the MacBook is not covered by AppleCare, or the extended warranty period has expired, replacing the battery carries an out-of-warranty service charge ranging between $129 and $199, plus applicable taxes, based on U.S. pricing. Battery service and troubleshooting can be arranged by contacting an Apple Authorized Service Provider or scheduling a Genius Bar appointment with a local Apple retail store.

AppleCare for Mac extends a MacBook's warranty coverage and telephone technical support to three years from the original date of purchase. Without an AppleCare Protection Plan, Mac customers are covered by a limited one-year warranty and 90 days of complimentary phone support. AppleCare can be purchased only while the Mac remains covered under Apple's standard one-year limited warranty.

Top Rated Comments

mfvisuals Avatar
125 months ago
While all this is true, don't forget that batteries don't last forever regardless. So they will eventually need to be replaced.
Score: 3 Votes (Like | Disagree)
pat500000 Avatar
125 months ago
So the apple care was worthless because doing anything that might result in using it ultimately negates it? Did you try another Apple Store or different employees on another day?
Well..to be fair, I don't think it's right for a customer to drive to another place or talk to another genius person. It would be better to talk higher level staff. If they don't respect the policy...there goes the violation..and can be sued for false advertisement/ false-leading type.
Score: 2 Votes (Like | Disagree)
shareef777 Avatar
125 months ago
This is the only metric I've seen Apple post:


http://www.apple.com/batteries/service-and-recycling/

This is what the AppleCare Terms and Conditions says:

http://www.apple.com/legal/sales-support/applecare/appmacnaen.html
Except Apple employees don't always follow those guidelines. I was at 78% at about 700 cycles just before AC was going to expire and they wouldn't replace it (stating that I used my battery 'excessively').
Score: 2 Votes (Like | Disagree)
PhantasticOne Avatar
125 months ago
They replaced mine recently, I said it was holding less than I thought it should, showed them my notebook, 4 days later I got it back with new batteries.
I just don't understand the MAC appeal. I just replaced the battery on my 3 year-old Dell laptop that is still serving me well. It cost me just under $35.00 including shipping and I snapped it in myself in about 30 seconds.
Score: 1 Votes (Like | Disagree)
steiney Avatar
125 months ago
('https://www.macrumors.com/guide/applecare-macbook-battery-replacement/')

MacBook batteries are designed to retain up to 80-percent of their original capacity at 1000 complete charge cycles, similar to the iPad and Apple Watch ('https://www.macrumors.com/roundup/apple-watch/').

Article Link: When Can AppleCare Replace a MacBook's Battery? ('https://www.macrumors.com/guide/applecare-macbook-battery-replacement/')
Just want to point out, I think the author meant to write "at least 80 percent" versus "up to 80 percent". Apple designed the batteries so 80 percent is the lower acceptable limit for a battery at 1000 cycles.
Score: 1 Votes (Like | Disagree)
austintg Avatar
125 months ago
I just don't understand the MAC appeal. I just replaced the battery on my 3 year-old Dell laptop that is still serving me well. It cost me just under $35.00 including shipping and I snapped it in myself in about 30 seconds.
Well mine was $0 and they have top notch customer service plus an ecosystem that I'm not ready to give up. I've been using Mac since 97 and haven't ever seen the need to use Windows regularly. I have Windows 10 pro on my Mac so if I happened to need it I have quick access through BootCamp. Can't say that about a Dell, you're stuck with one system all the time that gives you a headache because it doesn't run efficiently nor makes sense. I say use whatever you want, and I choose Mac for myself because it works hassle free and I make a ton of money editing video in final cut, which is some of the least hard work for the most money I've ever done.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 26

When Will Apple Release iOS 26.2?

Monday December 1, 2025 4:37 pm PST by
We're getting closer to the launch of the final major iOS update of the year, with Apple set to release iOS 26.2 in December. We've had three betas so far and are expecting a fourth beta or a release candidate this week, so a launch could follow as soon as next week. Past Launch Dates Apple's past iOS x.2 updates from the last few years have all happened right around the middle of the...
ios 18 to ios 26 upgrade

Apple Pushes iPhone Users Still on iOS 18 to Upgrade to iOS 26

Tuesday December 2, 2025 11:09 am PST by
Apple is encouraging iPhone users who are still running iOS 18 to upgrade to iOS 26 by making the iOS 26 software upgrade option more prominent. Since iOS 26 launched in September, it has been displayed as an optional upgrade at the bottom of the Software Update interface in the Settings app. iOS 18 has been the default operating system option, and users running iOS 18 have seen iOS 18...
maxresdefault

iPhone Fold: Launch, Pricing, and What to Expect From Apple's Foldable

Monday December 1, 2025 3:00 am PST by
Apple is expected to launch a new foldable iPhone next year, based on multiple rumors and credible sources. The long-awaited device has been rumored for years now, but signs increasingly suggest that 2026 could indeed be the year that Apple releases its first foldable device. Subscribe to the MacRumors YouTube channel for more videos. Below, we've collated an updated set of key details that ...
iOS 26

Apple Seeds iOS 26.2 and iPadOS 26.2 Release Candidates to Developers and Public Beta Testers

Wednesday December 3, 2025 10:33 am PST by
Apple today seeded the release candidate versions of upcoming iOS 26.2 and iPadOS 26.2 updates to developers and public beta testers, with the software coming two weeks after Apple seeded the third betas. The release candidates represent the final versions of iOS 26.2 and iPadOS 26.2 that will be provided to the public if no further bugs are found during this final week of testing....
iphone 17 cyber

iPhone 17 Demand Is Breaking Apple's Sales Records

Tuesday December 2, 2025 9:44 am PST by
Apple's iPhone 17 lineup is selling well enough that Apple is on track to ship more than 247.4 million total iPhones in 2025, according to a new report from IDC. Total 2025 shipments are forecast to grow 6.1 percent year over year due to iPhone 17 demand and increased sales in China, a major market for Apple. Overall worldwide smartphone shipments across Android and iOS are forecast to...
Photos App Icon Liquid Glass

John Gruber Shares Scathing Commentary About Apple's Departing Software Design Chief

Thursday December 4, 2025 9:30 am PST by
In a statement shared with Bloomberg on Wednesday, Apple confirmed that its software design chief Alan Dye will be leaving. Apple said Dye will be succeeded by Stephen Lemay, who has been a software designer at the company since 1999. Meta CEO Mark Zuckerberg announced that Dye will lead a new creative studio within the company's AR/VR division Reality Labs. On his blog Daring Fireball,...
Touchscreen MacBook Feature

Here Are the Four MacBooks Apple Is Expected to Launch Next Year

Monday December 1, 2025 5:00 am PST by
2026 could be a bumper year for Apple's Mac lineup, with the company expected to announce as many as four separate MacBook launches. Rumors suggest Apple will court both ends of the consumer spectrum, with more affordable options for students and feature-rich premium lines for users that seek the highest specifications from a laptop. Below is a breakdown of what we're expecting over the next ...
iphone air camera

iPhone Air's Resale Value Has Dropped Dramatically, Data Shows

Thursday December 4, 2025 5:27 am PST by
The iPhone Air has recorded the steepest early resale value drop of any iPhone model in years, with new data showing that several configurations have lost almost 50% of their value within ten weeks of launch. According to a ten-week analysis published by SellCell, Apple's latest lineup is showing a pronounced split in resale performance between the iPhone 17 models and the iPhone Air....
iPhone 17 Pro Cosmic Orange

iPhone 17 Pro Lost a Camera Feature Pro Models Have Had Since 2020

Thursday December 4, 2025 5:18 am PST by
iPhone 17 Pro models, it turns out, can't take photos in Night mode when Portrait mode is selected in the Camera app – a capability that's been available on Apple's Pro devices since the iPhone 12 Pro in 2020. If you're an iPhone 17 Pro or iPhone 17 Pro Max owner, try it for yourself: Open the Camera app with Photo selected in the carousel, then cover the rear lenses with your hand to...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Monday December 1, 2025 2:40 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...