Apple Store

U.S. President Joe Biden this morning said that he was "proud" of Apple employees in Maryland who voted to unionize over the weekend, reports Reuters. Though other Apple retail locations have been discussing unionization, the Maryland employees are the first Apple retail workers to unionize in the United States. "Workers have a right to determine under what condition they are going to work...

Apple is planning to make employee schedules at retail locations more flexible in an attempt to improve working conditions, reports Bloomberg. The changes come as employees in some Apple stores have been working toward unionization. Going forward, Apple will make sure that there are at least 12 hours in between each shift an employee must take on, up from the current 10 hour minimum....

Apple in February unveiled a new "Tap to Pay on iPhone" feature that will allow compatible iPhones to accept payments via Apple Pay, contactless credit and debit cards, and other digital wallets, with no additional hardware required. Apple began testing the feature at its Apple Park Visitor Center earlier this month, and now Bloomberg's Mark Gurman has tweeted that the feature will begin...

Apple today announced that its in-store "Creative Studios" initiative will be expanding to seven additional cities around the world this year, including Nashville, Miami, Berlin, Milan, Taipei, Tokyo, and Sydney. The program will also return for its second year in Chicago, Washington, D.C., New York City, London, Paris, Bangkok, and Beijing. Apple said the initiative is designed to "support...

Apple retail employees at around 100 stores will need to go back to wearing a mask while working, according to Bloomberg's Mark Gurman. Apple is mandating masks for employees again due to a rising number of COVID cases across the United States. Customers who visit an Apple Store are not required to wear a mask at this time, but Apple is continuing to recommend masks for all ‌Apple Store‌...

Apple has slowed down on filling technical support or "Genius" roles at some of its retail stores, according to a report from Bloomberg. Employees at some locations have been informed that Genius positions will not be filled after the departures of people who previously filled those roles. Bloomberg cites reports from several retail workers, who have suggested that Apple's lack of hiring...

Apple this week announced that its largest retail store in South Korea will be opening soon in the Myeongdong neighborhood of Seoul. Apple Myeongdong will hold its grand opening on Saturday, April 9 at 10 a.m. local time. Due to the pandemic, attending the opening will require a reservation, which can be placed through Apple's website starting Thursday, April 7 at 8 a.m. local time. To...

Apple Stores and Apple Authorized Service Providers will now be alerted if an iPhone has been reported as missing in the GSMA Device Registry when a customer brings in the device to be serviced, according to an internal memo obtained by MacRumors. If an Apple technician sees a message in their internal MobileGenius or GSX systems indicating that the device has been reported as missing, they...

Over a decade has passed since rumors first surfaced about Apple's interest in opening a flagship retail store at one of Canada's busiest intersections, but the plans might be abandoned due to a legal battle between Apple and a real estate developer. The Globe and Mail this week reported that Apple has sued Mizrahi Developments to terminate its lease at the developer's long-planned...

Every product that Apple announced at its "Peek Performance" event is now available for same-day pickup at select Apple Stores in the United States, including the Mac Studio, Studio Display, new iPhone SE, new iPad Air, and green iPhone 13 models. The two standard configurations of the Mac Studio with an M1 Max chip for $1,999 or an M1 Ultra chip for $3,999 are available for pickup at some...

Apple is planning to drop its mask requirements for retail and corporate employees in the United States due to a decline in Covid-19 cases and a relaxation of local mandates, reports Bloomberg. For vaccinated corporate employees, masks are now optional in regions where local indoor mask mandates have ended. Retail staff in a small number of locations have also been informed that masks will...

Apple has previewed Apple Al Maryah Island, a new retail store from the company in Abu Dhabi's financial district that is set to open this Friday. Elevated above steps of cascading water, Apple Al Maryah Island introduces several new store design elements that are reflective of its surroundings. "Absolute Black" granite stone has been used to pave two ramps that cut through the water and...

Apple has praised Dutch police as well as customers and staff at an Amsterdam store where a hostage situation yesterday came to a close with no injuries to the public and the suspect detained in custody. In a statement obtained by TechCrunch, Apple said that all employees and customers are safe after the "terrifying experience" at Apple Amsterdam in Leidseplein on Tuesday. "We want to thank ...

Apple is no longer requiring customers to wear masks when visiting Apple Stores in many locations across the United States, reports Bloomberg. Apple has dropped mask mandates following changes in local guidelines and a reduction in COVID-19 cases. Employees have been informed of the mask updates, and Apple has also updated its website to provide details on which locations are no longer...

Police officers are surrounding Apple Amsterdam in Leidseplein following reports that a gunman entered the store. A video shared on Twitter showed a man in a balaclava holding a gun while gripping a possible hostage, and Amsterdam police have confirmed that there is indeed a hostage situation. People in surrounding buildings have been ordered to stay indoors, and the area around the store...

The Washington Post today reports that employees at some Apple retail stores in the U.S. are quietly working to unionize. The report claims that groups of employees working for at least two stores are preparing to file paperwork with the National Labor Relations Board in the near future, and at least a half dozen more locations are said to be in earlier stages of the unionization process....

Apple is giving many of its U.S. retail employees raises ranging from two percent to 10 percent depending on location, reports Bloomberg. Salespeople, Genius Bar support staff, and some senior hourly workers are being granted pay increases. Apple is said to be boosting the pay of its retail employees because of inflation, the difficult labor market, and staff complaints about working...

Apple is introducing improved benefits for its retail employees in order to attract and retain workers in the current labor market, reports Bloomberg. Updated benefits are applicable to both full time and part time employees, with Apple now offering 12 paid sick days, up from six. Sick days can be used for mental health leave, illnesses, or taking family members to the doctor. Apple is...

Apple in November settled a long-running lawsuit over employee bag checks, with the Cupertino company agreeing to pay $29.9 million to employees who were subjected to off-the-clock bag searches, and now details about the settlement are available on Apple's website. California employees first sued Apple in 2013, and in 2015, the case escalated into a class action lawsuit. Employees claimed...

Apple is exploring new security measures for Apple retail stores in an attempt to discourage and prevent smash-and-grab robberies. In a patent titled "Product-Display System" filed with the United States Patent and Trademark Office, spotted by Patently Apple, Apple details a number of mechanical systems for securing iPhones, iPads, and Apple Watches. The proposal effectively involves...