Apple Store

By MacRumors Staff

Apple Store Articles

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Apple Shares Mother's Day Gift Guide Featuring iPads, Apple Watch, AirPods and More

Tuesday April 21, 2020 2:27 pm PDT by
Mother's Day is coming up on Sunday, May 10, in the United States and other countries, and ahead of the event, Apple has put together a Mother's Day gift guide filled with Apple product recommendations for moms. The gift guide highlights the 7th-generation iPad or the iPad Air and their accessories that include Smart Keyboard and Apple Pencil, plus the Apple Watch Series 3 and Series 5...
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Apple to Reopen First Store in South Korea on April 18

Thursday April 16, 2020 10:51 am PDT by
Apple is planning to begin reopening its retail stores beginning with its sole Apple Store in South Korea, located in Seoul's Gangnam district. The store's page says that it will be opening at 12:00 p.m. local time on Saturday, April 18. It will operate on limited hours for the next several days, opening at noon and closing at 8:00 p.m. In a statement to Bloomberg, Apple said the store will...
todayatappleathome

Apple Launches New 'Today at Apple (at Home)' Initiative

Friday April 10, 2020 11:01 am PDT by
Apple today launched a new "Today at Apple (at Home)" program that replaces the popular "Today at Apple" sessions that are hosted in its retail stores. The new Today at Apple (at Home) website features creative projects created by Creative Pros from Apple Store locations all over the world, with all of the tutorials able to be completed at home. Sessions, which are presented as short videos, ...
applestorestanford

U.S. Apple Stores to Remain Closed Until Early May

Thursday April 2, 2020 10:06 pm PDT by
Apple today informed employees that its Apple retail stores in the United States will remain closed until early May, and Apple employees will continue to work from home until then. In a memo to employees, excerpts of which were shared by Bloomberg, Apple's retail chief Deirdre O'Brien said that Apple is "continuing to monitor local conditions for every Apple facility on a daily basis" and...
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Apple Offering Work-From-Home Support Roles to Retail Employees [Updated]

Tuesday March 31, 2020 12:29 pm PDT by
Apple has recently contacted some of its retail employees in the U.S. with an opportunity to work from home as a support advisor on a temporary basis due to the ongoing pandemic, according to sources familiar with the matter. Retail employees who accept this offer will receive the necessary equipment from Apple to offer support to customers by phone or online chat, as well as a small cash...
applestorepaloalto

Apple Plans to Start Reopening Retail Stores in First Half of April

Tuesday March 24, 2020 1:14 pm PDT by
Apple today informed employees that it plans to reopen its Apple retail stores starting in the first half of April, according to Bloomberg. Retail stores will not all reopen at once and will likely remain closed longer in areas with more widespread outbreaks. We will reopen our stores on a staggered basis. At this time, we anticipate some stores may be able to open in the first half of April...
applestorestanford

People Who Left Devices at Apple Stores for Repair Can't Get Them Until Stores Reopen

Friday March 20, 2020 6:42 pm PDT by
All of Apple's retail locations outside of Greater China are closed right now, and customers who left their devices for repair are unable to pick them up until the stores reopen, an Apple spokesperson confirmed to Business Insider. Apple closed all of its stores on Saturday, March 14, but stayed open for a few extra days to allow customers to pick up devices ordered for in-store pickup or...
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Apple Says Retail Stores Now Closed 'Until Further Notice'

Tuesday March 17, 2020 4:46 am PDT by
Apple retail stores will be closed until further notice, according to a new banner posted on Apple's website (via 9to5Mac). Apple on Friday shut down all of its retail stores outside of greater China for a two week period in an effort to cut down on the spread of the COVID-19 coronavirus in the United States and other countries. Following the store closures, Apple published a FAQ on its...
applestorestanford

Apple Stores in San Francisco Bay Area to Remain Closed for At Least Three Weeks Under New Shelter-in-Place Mandate

Monday March 16, 2020 3:02 pm PDT by
Six San Francisco Bay Area counties this afternoon issued a shelter-in-place mandate that affects close to seven million people along with businesses in the area, including Apple Stores, reports The San Francisco Chronicle. In the counties of San Francisco, Marin, Santa Clara, San Mateo, Alameda, and Contra Costa, along with the city of Berkeley, residents must stay inside and venture out...
applestoreunionsquare

Apple Offers Extended Return Period Due to Store Closures, Will Accept Returns Two Weeks After Stores Reopen

Monday March 16, 2020 10:14 am PDT by
Apple on Friday shut down all of its retail stores outside of greater China for a two week period in an effort to cut down on the spread of the COVID-19 coronavirus in the United States and other countries. Following the store closures, Apple has published an FAQ that answers key questions customers might have about repairs and returns. When it comes to returns, Apple says that it will...
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Select Apple Stores Remain Open Temporarily for Customers With Pending Sales and Repair Pickups

Saturday March 14, 2020 11:05 am PDT by
Apple on Friday announced that all of its retail stores outside of the Greater China region are closed through March 27 due to the COVID-19 coronavirus pandemic. However, multiple sources have indicated that Apple is keeping some of its retail stores open this weekend for customers with pending in-store pickups only. At least some Apple retail employees in the U.S. and Canada are...
applestorepaloalto

Apple to Close All Retail Stores Outside of China Until March 27th

Saturday March 14, 2020 12:47 am PDT by
Apple today announced that it is closing all of its retail locations outside of Greater China until March 27 due to the continuing spread of the coronavirus, which means Apple Stores worldwide will be shuttered for the next two weeks. In a letter letting customers know about the store closures, Tim Cook says that China has taught us that the most effective way to minimize the risk of the...
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Apple Closes All Retail Stores in Spain Due to Coronavirus

Friday March 13, 2020 8:23 pm PDT by
Apple has closed all 11 of its retail stores located in Spain as the coronavirus continues to spread in the country. Spain earlier today declared a state of emergency. In a message posted on all of its store websites in Spain, Apple says that health precautions have forced the closure of its retail locations, with no word on when the stores will reopen.Due to current health precautions, this ...
applestorepaloalto

Apple Cancels Today at Apple Sessions Until at Least April 5, Boosts Mac Stock in Stores

Friday March 13, 2020 2:33 pm PDT by
Apple yesterday canceled Today at Apple sessions across all of its retail locations in the United States and Canada, after canceling sessions earlier in the week in areas highly impacted by the coronavirus like the San Francisco Bay Area and Seattle. Today at Apple sessions will be canceled until at least April 5 at this point in time, according to a retail employee with knowledge of Apple's ...
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Apple Store Employee on Leave in Santa Monica Contracts COVID-19

Friday March 13, 2020 1:34 pm PDT by
An Apple Store employee from the Third St. Promenade store located in Santa Monica, California tested positive for COVID-19 yesterday, reports TechCrunch. The employee had been on leave to care for a relative since March 2, 10 days before being diagnosed. Apple says that it consulted health experts and did an overnight deep cleaning of the Third St. store, which is still open."Apple's first...
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'Today at Apple' Sessions Suspended at All Apple Stores in U.S. and Canada Amid Coronavirus Pandemic

Thursday March 12, 2020 10:06 pm PDT by
Apple today announced that it is temporarily pausing its "Today at Apple" programming as a precautionary measure amid the COVID-19 coronavirus pandemic, with sessions canceled at all Apple Stores in the United States and Canada until further notice. "Today at Apple" typically offers free hands-on group sessions focused on photography, video, music, coding, art and design, and more at Apple...
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Apple Limits AirPods and Apple Watch Try-Ons in Retail Stores to Prevent Coronavirus Spread

Wednesday March 11, 2020 6:09 pm PDT by
Apple is scaling back Apple Watch and AirPods try-on options at some of its retail stores as part of an effort to cut down on the spread of coronavirus, reports Business Insider. Customers can still ask to try on Apple Watch and AirPods models, but employees have been told not to offer try-ons proactively or to encourage them. Limited try-ons are part of Apple's broader efforts to fight the...
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Apple Closes All Retail Stores in Italy Due to Coronavirus [Updated]

Wednesday March 11, 2020 12:15 pm PDT by
Apple is closing all of its retail stores in Italy as the coronavirus outbreak in the country continues to spread, with the stores set to be shuttered as of March 12. Apple's website for Italian stores says that due to precautionary health measures currently in force, retail locations will remain closed until a later date. Italian customers are instructed to get online support for their...
applestorepaloalto

Apple Giving Retail Workers Experiencing Coronavirus Symptoms Unlimited Sick Leave

Monday March 9, 2020 5:29 pm PDT by
Along with allowing corporate employees to work from home for the next week, Apple has also told its hourly and retail employees that it is providing unlimited sick leave to those experiencing coronavirus symptoms. Apple's hourly employees, which includes retail staff, are not required to submit a doctor's note if time off is required, according to details obtained by 9to5Mac. Apple's new...
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Today at Apple Sessions in Seattle and San Francisco Bay Areas Canceled Due to Coronavirus

Monday March 9, 2020 12:56 pm PDT by
Apple has canceled all of its Today at Apple sessions in Apple retail locations in Seattle and the San Francisco Bay Area, two of the places in the United States that are seeing some of the worst coronavirus outbreaks. Searching for Today at Apple sessions in the SF Bay Area or around Seattle provides results that say there are currently no classes available. Apple has also canceled all...