Joe Rossignol
Joe joined MacRumors in January 2015, and is now a Senior Reporter. Based out of Stoney Creek, Canada, he has been writing about Apple since 2008, with a focus on breaking news coverage.
Joe Rossignol's Articles
Apple's First Walk-In Customers Leave With iPhone 7 Instead of iPhone 7 Plus, But Get Free $100 Gift Cards
Five students from Sydney, Australia, namely Bishoy Behman, Mazen Kourouche, Marcus Barsoum, Matthew Alvarez, and Paul Behman, were the first customers in the world to walk out of an Apple retail store with an all-new iPhone today, although without the specific model they had been hoping for. The students had been taking turns waiting since Wednesday morning local time for the chance to...
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Apple's First Mexican Store and Sixth Hong Kong Store Open Next Week
Apple has announced that its first retail store in Mexico, located at the Centro Santa Fe shopping mall in Mexico City, will open on Saturday, September 24 at 11:00 a.m. local time. Apple's sixth retail store in Hong Kong, located at the apm shopping mall, also opens on Thursday, September 22 at 11:00 a.m. local time. Reforma Gadgets via Twitter Apple is celebrating the opening of its first...
Apple's iPhone 7 Smart Battery Case Offers 26% More Charge Than iPhone 6s Version
As customers around the world begin receiving Apple's iPhone 7 Smart Battery Case, it has now been confirmed that the charging case is rated for 2,365 mAh, a 26% increase over the iPhone 6s Smart Battery Case's 1,877 mAh rating. Chinese technical certifications revealed that the iPhone 7 likely has a larger 1,960 mAh battery, as previously rumored, meaning Apple's Smart Battery Case can...
iOS 10 Carrier Updates Causing Issues for T-Mobile Users in U.S., Telstra Users in Australia
The combination of upgrading to iOS 10 and installing the latest carrier updates appears to be causing issues for some T-Mobile and Telstra customers in the United States and Australia respectively, crowdsourced information suggests. A number of T-Mobile and MetroPCS customers claim that once their iPhone loses service temporarily, the device is unable to reestablish a cellular connection...
Pandora Confirms its Apple Music Competitor Launches Later This Year
Pandora has introduced Pandora Plus, a new ad-free subscription service that builds upon Pandora One with unlimited song skips and replays and a new predictive offline mode for $4.99 per month. Meanwhile, users of its existing ad-supported tier will gain the ability to skip more songs and replay songs by watching video ads. The new predictive offline mode automatically detects when you lose...
Spotify Reaches Over 40 Million Paying Subscribers, Continues to Outpace Apple Music
Spotify has announced that it now has over 40 million paying subscribers as of this month, meaning that it has added some 10 million subscribers since March. Spotify remains the most popular streaming music service worldwide, and its new subscriber growth continues to outpace its biggest rival, Apple Music. Spotify founder and CEO Daniel Ek hinted about the milestone in a tweet earlier...
Tim Cook Says Augmented Reality is 'Larger' Than Virtual Reality
Apple CEO Tim Cook continued his New York City tour this week with a wide-ranging Good Morning America interview about the iPhone 7, AirPods, virtual reality, and other topics. A teaser of the interview was first shared yesterday. On the subject of virtual reality, Cook said that augmented reality is actually the "larger of the two," because it allows people to "be very present" while using...
Apple Makes More iPhone 7 and iPhone 7 Plus Stock Available to Upgrade Program Members
Last week, a number of customers enrolled in the iPhone Upgrade Program were unable to pre-order the specific iPhone 7 or iPhone 7 Plus model they wanted due to limited stock when orders began at 12:01 a.m. Pacific Time on Friday. Apple had already warned that demand would outstrip supply as usual, but unlike regular customers, iPhone Upgrade Program members were not given the option to...
Apple Removes Option to Purchase Gift Cards by Email [Update: Added Back]
Apple recently removed the option to purchase Apple Store or iTunes gift cards by email from its U.S. website, eliminating the ability to buy e-gift cards. The option to purchase physical Apple Store or iTunes gift cards by mail remains on Apple's website, while both physical and e-gift cards remain available from third-party resellers such as Walmart and Staples. Apple previously allowed ...
Apple to Reopen Trio of Stores on iPhone 7 Launch Day
Apple has announced that it will be reopening three of its U.S. retail locations on September 16, the same day the iPhone 7 and iPhone 7 Plus become available for purchase in stores. Apple Park Meadows in Lone Tree, Colorado, Apple Ridgedale in Minnetonka, Minnesota, and Apple The Fashion Mall at Keystone in Indianapolis, Indiana will each reopen on Friday at 8:00 a.m. local time. All three...
iOS 10 Bug Breaks Kwikset Kevo's Touch-to-Open Functionality
Kwikset has announced that its Kevo smart lock's touch-to-open technology will only work on iOS 10 if the Kevo app is open and visible on an iPhone's screen, due to a bug related to Bluetooth LE peripheral mode. Kwikset said it is working closely with Apple to support a solution that will restore the functionality as quickly as possible. iOS 10 will be publicly released later today, so the...
iPhone 7 Broke T-Mobile's All-Time Sales Record on Pre-Order Day
Apple opened pre-orders for iPhone 7 and iPhone 7 Plus last Friday at 12:01 a.m. Pacific Time, and T-Mobile has now revealed that the smartphones shattered all of the carrier's previous iPhone pre-order records. T-Mobile said pre-orders from Friday through Monday were up nearly 4x compared to the iPhone 6 series two years ago. T-Mobile also announced the iPhone 7 and iPhone 7 Plus set a...
Apple Maps Expands Transit Data to Columbus and Pittsburgh
Apple Maps has been updated with comprehensive transit data for the U.S. cities of Columbus, Ohio and Pittsburgh, Pennsylvania, enabling iPhone users in the areas to navigate using public transportation, including buses or light rail. Transit routing options in the Pittsburgh metropolitan area include Port Authority of Allegheny County buses and light rail, while directions for Central Ohio...
Apple Collecting Customer Information in Effort to Address iPhone Upgrade Program Pre-Order Issues
Last week, we reported that the iPhone Upgrade Program caused frustration for some customers attempting to pre-order an iPhone 7 or iPhone 7 Plus. Specifically, some customers enrolled in the program were unable to select the model, carrier, color, or storage capacity they desired, or any iPhone in some cases, due to limited stock seemingly as soon as pre-orders began.The underlying reason...
Tim Cook Says Apple is 'Very Committed' to the Mac and to 'Stay Tuned'
Apple CEO Tim Cook has responded to a MacRumors reader's email about the lack of a long-awaited MacBook Pro refresh, stressing that he "loves the Mac" and that Apple is "very committed" to it. He told the customer, who wishes to remain anonymous, to "stay tuned," suggesting that updates to the Mac lineup are on the horizon. MacRumors cannot fully confirm the authenticity of the email, but it ...
iPhone Upgrade Program Causes Headaches on Launch Day Due to Limited Stock
While the iPhone 7 and iPhone 7 Plus became available for pre-order at 12:01 a.m. Pacific Time this morning, some customers enrolled in the iPhone Upgrade Program were unable to select the model, carrier, color, or storage capacity they desired due to limited stock seemingly as soon as orders began. MacRumors reader Pbrutto of Allentown, Pennsylvania said that there were no iPhones available ...
Apple Watches Now Have Shorter 1M Charging Cable in Box
While the original Apple Watch has a 2-meter charging cable in the box, Apple says new Apple Watch Series 2 and Series 1 models come with a shorter 1-meter charging cable in the box. Apple continues to sell a 2-meter Apple Watch Magnetic Charging Cable for $39 online and in stores, while extra 1-meter cables remain available as a standalone purchase for $29 in the United States. Apple Watch ...
Apple Watch Series 2 Shipping Estimates Slip to 2-3 Weeks, Best Buy Still Promises Launch Day Delivery
Just hours after Apple Watch Series 2 pre-orders became available, shipping estimates for most 38mm and 42mm models have slipped to 2-3 weeks in the U.S. for new orders placed through Apple's online store. Apple Watch Nike+ models are expected to ship in late October, while the new 42mm ceramic Apple Watch Edition ships in 5-7 weeks. Apple Watch Series 1 models remain available for September...
First iPhone 7 Orders Now 'Preparing for Shipment' With September 16 Launch Day Delivery
Just hours after iPhone 7 and iPhone 7 Plus pre-orders opened, some customers in the United States have seen their orders move to the "preparing for shipment" stage with an estimated delivery date of September 16. MacRumors readers that purchased their new iPhones through Apple, AT&T, and Verizon appear to be the earliest to see movement on their orders, but most pre-orders placed in the U.S....
Apple Will Resume 'Reserve And Pick Up' for iPhone 7 in U.S. and U.K. on September 17
While estimated shipping dates for most iPhone 7 and iPhone 7 Plus models have quickly slipped to 2-3 weeks or later, including November for most Jet Black models, customers who elected not to pre-order online or slept through their alarm may still have a chance to purchase the model they desire sooner than anticipated. iPhone 7 and iPhone 7 Plus reservations will reopen on September 17 at...