MacRumors

Apple has launched an iPhone repair pilot program for Apple Certified Service Providers in Canada that will allow certain certified centers to offer iPhone repairs after store technicians have completed Apple-required iOS Certification.

According to a tipster, the third party service sites will be able to offer repairs for the battery, camera, speaker, and more, after the program launches in the next few weeks. In addition to passing an iOS Qualification exam, Service Provider technicians have also been required to attend several training sessions to learn how to disassemble the iPhone.

While the program is currently limited to Canada, it seems reasonable to suspect that it may roll out to other countries in the future should the test run prove successful.

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Documents given out to technicians suggest that Apple is aiming to provide a quality alternate repair option for its customers in Canada, while cutting down on unauthorized Apple repairs.

Program Overview – Goals
1. Provide APR with authorization to provide iPhone repair service to walk in customers as alternate channel
2. Provide same service level for iPhone as our Apple Retail Stores
3. Reduce proliferation of unauthorized repair centres and third party parts

Apple has furnished its Apple Certified Service Providers with a detailed set of rules and requirements that must be met, including troubleshooting all cases and providing same day service with a maximum of six hours in turn around time for devices with a warranty.

Out of warranty requests follow similar rules, with a 12-hour deadline for potential repairs. While the documentation estimates that the majority of repairs will be replacements, it requires each repair location to hit a Same Unit Repair rate of 10% or higher.

In early June, Apple began offering in-house iPhone 5 display replacements in an effort to cut down on repair costs. The company is also planning to offer additional same device repairs later this year, which could save more than $1 billion per year.

Apple's move to allow Apple Certified Service Providers to offer iPhone repairs is likely part of the same initiative, designed to cut down on overall repair costs while providing greater convenience to customers who might otherwise seek out unauthorized repairs. Even in the United States, few Certified Repair centers are able to offer iPhone service at this time, which could change as Apple continues to expand its repair options.

Update: According to a tipster, Apple's Canadian test run is an expansion of a beta test that began in the United States last year. Approximately 20 Apple Authorized Service Providers are able to execute iPhone repairs and offer unit swaps in the U.S.

BestbuyBest Buy has recalled 5,100 third-party replacement MacBook batteries after at least 13 reports of the batteries catching fire.

Both the black and white varieties sold between September 2008 and June 2012 -- unit numbers MC-MBOOK13B and MC-MBOOK13W -- have been recalled and Best Buy will give customers replacements or a Best Buy gift card. Best Buy did note that they were not the only company to sell the batteries.

Gizmodo received this statement from Best Buy:

After receiving reports from customers of these lithium ion batteries overheating when charging, we believe the right thing to do is to contact our customers and ask them to return the product for replacement or for a Best Buy gift card. While we are only one of many companies that may have sold these batteries, we feel they are a potential fire and burn hazard and want to keep our customers safe.

The Consumer Product Safety Commission page about the recall says the batteries are for the MacBook Pro, but they are in fact replacements for the black and white plastic MacBooks.

In an interview with design magazine Dezeen, German industrial designer Richard Sapper revealed that he was once recruited by Steve Jobs to do design work for Apple. The interview doesn't specify when the recruitment happened, but it could have been in the early 80's when Apple was just starting out, or in the mid-90's after Jobs returned to the company.

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Jobs once wanted to hire me to do the design of Apple [computers] but the circumstances weren't right because I didn't want to move to California and I had very interesting work here that I didn't want to abandon. Also, at that time Apple was not a great company, it was just a small computer company. They were doing interesting things so I was very interested, of course, but I had an exclusivity contract with IBM.

The 81-year old Sapper has been designing products for nearly 60 years, including lamps, phones, radios, coffee makers and an IBM ThinkPad notebook.

Parallels has posted instructions on how to install the developer release of OS X Mavericks into its virtualization software. Installing the beta in a virtual machine allows developers to test their software in a secure environment on production machines, without endangering their day-to-day work.

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As you may have heard, Apple has released to its Developer Community a preview of the next version of OS X: OS X Mavericks. What is the easiest way to use a new operating system, especially a early preview of an operating system currently still under development? In a virtual machine in Parallels Desktop, of course. So, the Engineering team at Parallels has released Knowledge Base articles about installing OS X Mavericks in Parallels Desktop 8 and about installing Parallels Desktop 8 on a Mac that is running OS X Mavericks:

The company notes that users cannot install Mavericks into a clean virtual machine, but they can upgrade an already existing OS X virtual machine to Mavericks with only a few minor changes.

After releasing OS X Mountain Lion 10.8.4 to the public in early June, Apple has seeded the first beta of OS X 10.8.5, Build 12F9, to developers. According to 9to5Mac, Apple has also seeded the 10.8.5 beta to its Retail Team.

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Apple also released a developer preview of OS X Mavericks last week, which is expected to be released to the public this fall.

The update is available through the software update tool in the Mac App Store and Apple's Developer Page.

Firaxis and 2K Games’ XCOM: Enemy Unknown is already available in several App Stores around the world and will hit the U.S. App Store later tonight. The game, which was first released for the Mac in April, is a re-imagined version of the classic 1994 title X-Com: UFO Defense.

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The iOS version of XCOM: Enemy Unknown is a port of the full game that was originally designed for consoles and computers, with a few minor interface tweaks to make it suitable for a touchscreen. Essentially, it’s a complete console game at fraction of the price. Our sister site TouchArcade has posted a full review of XCOM, noting that the controls are intuitive and well-suited to the game.

You can break down Enemy Unknown into two distinct parts, the latter of which would make a great iPad game all on its own. There’s the tactical, turn-based shooter part that has you assigning a group of marines to, most of the time, engage alien activity. With touch gestures, taps, and clicks on the UI, you command each marine in battle, slowly creeping into a fog of war that veils the alien threat. There’s several different classes of dude and all have their own unique abilities.

Snipers, for instance, can fire from a distance that a basic bullet-spewing Heavy would have a zero percent change of hitting from. Most fights boil down to insanely tactical skirmishes, which hinge on your ability to set up, and bunker down into, smart firing positions with each dude covering the other. As alien bad guys lumber or scuttle into the picture, your commander-ness will be tested; enemies are smart and lethal: you will lose guys. This is just the harsh reality of XCOM.

TouchArcade’s full review is well worth checking out, and the site has also provided a TA Plays hands-on video of the gameplay.


XCOM: Enemy Unknown
can be downloaded from the App Store for $19.99. [Direct Link]

The Lytro Light Field Camera, which was released in late 2011, is designed to capture refocusable images, allowing the perspective of the picture to be changed at will. Today Lytro announced that it has turned on a hidden Wi-Fi feature in the camera to go alongside the release of a new Lytro app.

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Pssst. We're letting you in on a little secret. That Lytro camera you own has a little wireless chip inside. And, as of today, we are turning it on for the first time to give you a great new capability – wireless uploading and sharing!

Introducing the Lytro Mobile app. If you own an iPhone, iPad or iPod touch device, you can now experience and share light field pictures on the go. The app communicates with your Lytro camera, whose wireless capabilities can be activated with a free software update, and lets you preview and upload pictures to Lytro.com using either a cellular or Wi-Fi network.

With the Lytro app, Lytro users can wirelessly upload images taken with the camera to share, while non-Lytro users can explore the device's Perspective Shift functionality. Pictures from the app can be shared to Lytro.com, Facebook, or Twitter, and living pictures can be saved to the camera roll as animated GIFs.


Lytro owners can activate the new Wi-Fi functionality through a firmware update.

Lytro is an iPhone-only app that can be downloaded from the App Store for free. [Direct Link]

DisplaySearch analyst Richard Shim is going back on statements he made back in May, when he said the next model of the iPad mini -- expected this fall -- would come equipped with a Retina display and an updated processor. In an added twist, before he made that statement, Shim said the Retina iPad mini would not ship before 2014.

ipad_mini_white_side
Now, Shim writes that Apple will refresh its iPad mini line later this year, but the Retina display will not make an appearance before 2014.

Apple is expected to refresh its iPad mini in the second half of the year. The new iPad mini will continue to use a 7.9-inch display with a 1024×768 resolution, but it will use the iOS 7 operating system and an A6 processor, in a slimmer design than the current generation. Another iPad mini is also planned for production but not until early 2014. That device is expected to feature a QXGA (2048×1536) resolution display and the iOS 7 operating system.

It's unclear which DisplaySearch report is correct, though it's widely expected that Apple will ship a Retina-display equipped iPad mini at some point.

More notably, Shim does expect the iPad mini update this fall to bring a thinner case, regardless of whether it has a Retina display or not. Apple CEO Tim Cook did warn analysts and other Apple watchers to take rumors from the Apple supply chain with a grain of salt.

Apple is expected to introduce new versions of the iPhone, iPad mini and iPad this fall.

Google Reader is set to shut down on July 1, and while several companies have stepped in to fill the void, Feedly has been one of the most successful replacements with more than 12 million users, up from four million before Google announced the end of Google Reader.

googlereaderretirement

Feedly has transitioned from a simple RSS application to an RSS platform with the launch of a new web interface and a cloud platform that supports multiple third-party applications. Feedly Cloud supports one-click migration from Google Reader, which should make it easy for users to switch over without a hassle, and Feedly also provides a standalone web version that can be accessed from any browser.

As of today, feedly cloud is now live, providing a fast and scalable infrastructure that serves as the backbone to feedly, as well as a number of connected applications. Feedly cloud is open today to all users visiting http://feedly.com, providing a simple oneclick migration path from Google Reader.

Feedly cloud also powers a brand new, standalone Web version of feedly (no plugins or extensions needed), making feedly available from any browser, including Opera and Internet Explorer. This was one of the most requested features, and we are thrilled to deliver on this today.

To begin using Feedly, users can visit the website and migrate their Google Reader feeds to Feedly in just a few seconds. Feedly also has a universal app available in the App Store, which can be downloaded for free. [Direct Link]

ipadineducation.jpgThough Microsoft has been making a strong push to disrupt Apple's foothold in the education market by offering K–12 schools its Surface tablets at the low price of $199, its pricing incentives didn't have an effect on the Los Angeles Unified School District, reports AllThingsD.

On Tuesday night, the school board voted to spend $30 million on Apple iPads, which will see the company equipping every student in 47 of the district's schools with a tablet.

The deal, which was approved in a 6–0 vote by the district's school board, will see Apple supplying about 35,000 iPads to 47 LAUSD schools at a cost of about $678 per device. That's higher than retail, but I'm told the devices are to be preloaded with an assortment of educational software prior to distribution — an additional expense. They also come with a three-year warranty.

According to the LA Times, the district did test runs with multiple devices and the iPad "received the highest scoring by the students and the teachers." Winning a contract with the Los Angeles Unified School District is a major boon for Apple, as the district is the second largest school system in the United States and could influence other districts to follow in its footsteps.

Apple has long had a heavy focus on the educational market, which ramped up with the introduction of the iPad in 2010. Apple offers discounts across its product lineup for students and earlier this year, it was reported that the company had sold more than 8 million iPads to educational institutions around the world.

In February, Apple also met with the Turkish President to further discuss another huge educational deal that would see the country purchasing more than $4.5 billion worth of Apple products.

Update: Apple has issued a press release about the deal with the LA Unified School District.

"Education is in Apple's DNA and we're thrilled to work with Los Angeles Unified public schools on this major initiative as they plan to roll out iPads to every student across 47 campuses this fall," said Philip Schiller, Apple's senior vice president of Worldwide Marketing. "Schools around the world have embraced the engaging and interactive quality of iPad with nearly 10 million iPads already in schools today."

BorisBoris Teksler, Apple's former director of Patent Licensing & Strategy, has left the company for a high-level position with French technology firm Technicolor.

Teksler has been head of Apple's patent licensing department through nearly constant licensing negotiations and patent lawsuits with numerous technology companies, including a broad licensing deal with Microsoft that included an 'anti cloning' agreement. He was with Apple for four years, after spending 16 years at HP.

Technicolor, a worldwide technology leader in the media and entertainment sector, announces that it has appointed Boris Teksler as President of its Technology Group which includes Intellectual Property & Licensing and the company’s world class Research & Innovation activities. He joins Technicolor’s Executive Committee and his appointment reinforces Technicolor’s commitment to create and deliver exciting new experiences for consumers in theaters, homes, and on-the-go, and pursue the exploitation of its IP assets.

The departure was first noticed by AppleInsider.

personalhotspotWhen tethering an iPhone or an iPad, iOS users have the option of using an automatically generated password for their personal hotspots, which Apple implemented to provide all users with a secure password option.

According to researchers at Germany's University of Erlangen (via ZDNeT), the way that the keys are generated – with a combination of a short English word along with random numbers – is predictable to the point where the researchers are able to crack the hotspot password in less than a minute.

In their paper, the three researchers detail the process that they used to figure out the weak spots in the hotspot's protection. Apple's word list uses approximately 52,500 entries, so initially, cracking the hotspot took almost 50 minutes. After finding a WiFi connection, the researchers used an AMD Radeon HD 6990 GPU to run through word and number combinations.

"This list consists of around 52,500 entries, and was originated from an open-source Scrabble crossword game. Using this unofficial Scrabble word list within offline dictionary attacks, we already had a 100 percent success rate of cracking any arbitrary iOS hotspot default password," the researchers wrote.

The team discovered that only a small set of Apple's larger word list was being used, so with GPU cluster of four AMD Radeon HD 7970s, they narrowed their iOS-generated hotspot password cracking time down to just 50 seconds. In the paper, the team goes on to criticize Apple's password generation standards, suggesting that system generated passwords be composed of random letters and numbers.

"In the context of mobile hotspots, there is no need to create easily memorizable passwords. After a device has been paired once by typing out the displayed hotspot password, the entered credentials are usually cached within the associating device, and are reused within subsequent connections," the paper states.

"System-generated passwords should be reasonably long, and should use a reasonably large character set. Consequently, hotspot passwords should be composed of completely random sequences of letters, numbers, and special characters."

As noted by ZDNet though Apple's password generation system is flawed, it is a more robust solution than what is used by other companies like Microsoft. For example, the Windows 8 phone utilizes default passwords that consist of eight digit numbers.

To avoid a weak iPhone hotspot password, users can still choose to use passwords of their own creation, which should contain a sequence of random numbers and letters for enhanced security.

Apple today announced a software update for its Apple TV set-top box adding new channels including WatchESPN and HBO GO. The update also brings live streaming of the UK's Sky News, as well as anime site Crunchyroll and music concert and documentary streaming service Qello.

“HBO GO and WatchESPN are some of the most popular iOS apps and are sure to be huge hits on Apple TV,” said Eddy Cue, Apple’s senior vice president of Internet Software and Services. “We continue to offer Apple TV users great new programming options, combined with access to all of the incredible content they can purchase from the iTunes Store.”

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WatchESPN and HBO GO require that customers be subscribed to appropriate cable TV services, while Sky News offers free live streams and numerous video clips to users in the US, UK, and Ireland.

Crunchyroll offers a free 7-day trial to its Anime service, with subscriptions priced at $6.99/month. A more extensive All-Access membership is available for $11.99/month. Qello offers a free 7-day trial to its service, with subscriptions priced at $4.99/month for unlimited access to its library of concerts and music documentaries.

It was reported over a year ago that Apple was in talks to bring WatchESPN to the Apple TV, while claims of HBO GO talks surfaced earlier this year.

The update arrives as Apple TV software version 5.3 and is available now for the second- and third-generation Apple TV.

As part of its press release, Apple also disclosed new statistics on iTunes Store video usage, noting that users have purchased over a billion TV episodes and 380 million movies, with current rates of over 800,000 TV episodes and over 350,000 movies per day.

Related Roundup: Apple TV
Tags: ESPN, HBO
Buyer's Guide: Apple TV (Don't Buy)

Following yesterday's photos of a case said to be based on the expected design for Apple's lower-cost iPhone, AppleInsider now shares design drawings from a case maker showing expectations for the exact dimensions and profiles of the both the lower-cost iPhone and the iPhone 5S.

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Unsurprisingly, the dimensions of the iPhone 5S are nearly identical to those of the iPhone 5, with case makers also apparently expecting the same layout and size of the physical features.

The lower-cost iPhone, which is rumored to be adopting a plastic shell that will requires a slightly larger body than the iPhone 5/5S, is expected to be approximately 0.6 mm taller, 0.6 mm wider, and 0.8 mm thicker than the current design. The drawings also show rounded rear edges that have been rumored since a January report from iLounge. That report also offered similar claims of the relative dimensions for the device compared to the iPhone 5.

iphone_5s_low_cost_design_bottom
The new design drawings also appear to show the exact same set of physical features as described by iLounge, including pill-shaped side buttons rather than the round ones seen on the iPhone 5, as well as a bottom edge reminiscent of the iPod touch with four holes for the speaker rather than the larger grille seen on the iPhone 5. The lower-cost iPhone would also include a pair of screw holes, one on each side of the Lightning connector, and a single microphone hole located very close to the device's headphone jack.

iphone_5s_low_cost_design_rear
Case makers have on a number of occasions offered accurate pictures of upcoming Apple product designs, although they have also been incorrect at times, most notably with the 2011 tapered iPhone design.

Both the iPhone 5S and the lower-cost iPhone are expected to debut later this year, with September being the most popular rumored timeframe.

Related Forum: iPhone

EverySteveJobsVideo (via The Loop) today released a never-before-seen video of Steve Jobs in 1994, while he was at NeXT, pondering his legacy in the personal computer field and whether he thought he would be remembered for his work in the future.

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While Jobs is primarily talking about his accomplishments with Macintosh and personal computing, his thoughts could easily translate to iPhone, iPod and iPad as well.

The video was provided by the Silicon Valley Historical Association and is a clip from a 60-minute documentary built around a 20-minute interview they had with Jobs back in 1994. The film, called "Steve Jobs: Visionary Entrepreneur" focuses on Jobs giving advice to young entrepreneurs:

Steve Jobs was asked to give advice to young entrepreneurs who wanted to go out and start their own businesses. He talks about risk and the willingness to fail, the role of building illegal blue boxes prior to founding Apple Computer, and his philosophy on how to approach life.

Atari founder Nolan Bushnell, who hired Jobs to work at Atari, is also present in the full documentary and talks about both Jobs and Apple co-founder Steve Wozniak.


"Steve Jobs: Visionary Entrepreneur" is available on the Silicon Valley Historical Association's website as a $14.99 download, a $24.99 DVD or a $4.99 audio track.

NewImageApple appears to be building LinkedIn integration into iOS 7, though the feature is not active in the beta of iOS 7 that was released to developers last week. It is said to look similar to the social network integration that iOS currently sports for Facebook and Twitter.

Apple supposedly included Facebook integration in an early build of iOS 5, but it didn't make it into the final build because of failed negotiations between the two companies. Facebook integration was built into iOS 6.

9to5Mac, which originally reported the story, says iOS 7 users will be able to post content directly to LinkedIn via a share sheet. Apple has already announced LinkedIn integration for OS X Mavericks, so it would make sense to see similar integration in iOS 7.

Related Forum: iOS 7

Apple has yet to release iOS 7 for the iPad, which has led to speculation about what the operating system will look like on a larger screen.

Over the weekend, photos from the iOS 7 simulator in Xcode 5 surfaced, demonstrating how several stock iOS apps might look on Apple's tablet, and now a tipster has directed us to Russia-based YouTube user Rozetked, who has released a video of what he claims is iOS 7 "alpha" running on an iPad.


Rozetked does not explain where the software came from nor how it was installed on the tablet, so there is no proof that the video depicts a bona fide version of iOS 7 running on the iPad rather than an elaborately crafted rendering.

Though the video's legitimacy is questionable, it does offer a clearer picture of what iOS 7 might look like when installed on an iPad. Both the Notification Center and the Control Center appear in appropriate portions to the screen size and the Control Center lacks the Flashlight setting that was found in the simulated screenshots, instead offering iPad-specific options that include just AirDrop and AirPlay.

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iOS 7 Control Center as displayed in the video

In comparison, the iPhone Control Center offers a Flashlight along with quick access to the Clock, the Calculator, and the Camera.

In addition to displaying the Notification Center and the Control Center options on the iPad, the video also offers a look at several apps, including Music and Videos. Both folder functionality and 2x app mode are demonstrated as well, and several stock app icons are identical to the iPhone versions.

It is unclear when Apple plans to release iOS 7 on the iPad for developers, having chosen to instead focus its attention on the iPhone version of the operating system for the time being.

(Thanks, Gary!)

Related Forum: iOS 7

NewImageLast year, roughly a month before Apple released OS X Mountain Lion, it extended its beta program to certain Apple Retail Store staff members. This year, the company appears to be doing something similar.

9to5Mac reports that retail store staff are again being invited to try the beta of OS X Mavericks.

You are invited to participate in the pre-release OS X Mavericks seed program. Participation, including submitting feedback, is completely voluntary and not an expectation of your job. If you accept, we will provide you with a pre-release version of OS X Mavericks to install and use. You will get to preview all of the exciting new features like iBooks, Maps, Calendar, Safari, iCloud Keychain, Multiple Displays, Notifications, Finder Tabs, Tags, and much more! You should use OS X Mavericks only your personal computer and on your personal time. Apple will provide you with ways to submit feedback on your experiences with OS X Mavericks, should you choose to do so. Apple also asks that you use future builds of OS X Mavericks as they are made available. The responses from prior seed programs have been overwhelmingly positive. Thank you to everyone who participated!

The site also notes that Apple has provided prerelease versions of Mavericks to its AppleSeed beta testing group.

Before WWDC, a leak suggested that Apple was well into the development of OS X 10.9, with a build number of 13A451 appearing on a recent internal release. One possible implication of the high build number was that Apple was closer to a public release of Mavericks after its unveiling than with previous OS X beta releases.

Related Forum: OS X Mavericks