MacRumors

Apple has been ranked second, edged out slightly by Samsung in J.D. Power's latest U.S. tablet satisfaction study. Samsung scored 835 on a 1,000 point scale, while Apple was just behind at 833. Both companies got 5-star ratings from J.D. Power.

The survey found Apple scores particularly well in performance and ease of operation, while Samsung improved across all five factors measured by J.D. Power and ranked particularly well on cost. The survey found that 50% of consumers get recommendations from family and friends for tablets, while 49% peruse a manufacturer's website for information.

Apple has used J.D. Power rankings numerous times in its marketing surveys in the past.

"Whether consumers prefer the online channel for competitive pricing compared with the tactile retail store experience, effectively matching owner needs with the appropriate tablet model during the purchase process goes a long way in positively influencing overall satisfaction," said Kirk Parsons, senior director of telecommunications services at J.D. Power.

The 2013 U.S. Tablet Satisfaction Study--Volume 2 is based on experiences evaluated by 3,375 tablet owners who have owned their current device for less than one year. The study was fielded between March and August 2013. The study measures satisfaction across five key factors (in order of importance): performance (26%); ease of operation (22%); styling and design (19%); features (17%); and cost (16%).

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Apple has begun inserting special entries for some of its own stock iOS apps and services into search results for users on the iOS App Store, notes MacStories, which first picked up on the addition from a Tweet by Lukas Burgstaller.

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The results attempt to steer users searching for apps related to certain topics toward Apple's built-in offerings, perhaps reminding users that their needs may already be met without needing to resort to App Store apps. The special results can be seen with a variety of search terms, including exact matches for Apple's offerings such as "safari" and "siri" but also with more general terms such as "SMS" or "movies".

If you search for common terms like “web”, “SMS”, or “movies” in the iOS 7 App Store you’ll see special search results for Apple apps like Safari, Messages, and iTunes with a large icon, a description, and a link to learn more or open an app (such as Safari). These results appear on the App Store for iOS 7 devices (I wasn’t able to display them on a Mac using iTunes) and, in my tests, they also worked for queries like “browser”, “messages”, “cloud”, “internet”, “Siri”, and “text”. I’ve tried several other queries, but I couldn’t see results for other apps like Reminders, Calendars, Mail, Photos, Music, or Notes.

Depending on the app or service showing up as the result, users can either directly open the app or be directed to pages on Apple's site to learn more.

MacStories notes that while the new feature is a good way for Apple to share information with new users who may be unfamiliar with all of the apps and services included on iOS devices, it could cause concern for third-party developers who might see it as Apple trying to discourage users from downloading their apps.

Ahead of the launch of the iPad Air just hours from now, Apple's online stores in the Asia-Pacific region have been taken offline. Countries in the region where the device will be launching include Australia, China, Hong Kong, Japan, Macao, and Singapore, although all online stores in the region are currently down.

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Apple's in-store sales will begin at 8:00 AM local time in countries where the company operates its own stores, and online store outages should work their way across the world later today with separate batches for Europe and North America.

Apple's November 1 launch for the iPad Air is taking place in over 40 countries: Australia, Austria, Belgium, Bulgaria, Canada, China (Wi-Fi models only), Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao (Wi-Fi models only), Macedonia, Montenegro, Netherlands, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, and United States.

Related Roundup: iPad
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Related Forum: iPad

In line with an advisory committee recommendation from last month, the U.S. Federal Aviation Administration (FAA) today announced that it is relaxing restrictions on the use of portable electronic devices during nearly all phases of flight.

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Under the new regulations, by the end of the year many passengers will be able to use their personal devices, including iPhones and iPads in Airplane Mode, throughout their flights with the exception of the actual takeoff and landing, although specific implementation will be left up to the individual airlines.

Passengers will eventually be able to read e-books, play games, and watch videos on their devices during all phases of flight, with very limited exceptions. Electronic items, books and magazines, must be held or put in the seat back pocket during the actual takeoff and landing roll. Cell phones should be in airplane mode or with cellular service disabled – i.e., no signal bars displayed—and cannot be used for voice communications based on FCC regulations that prohibit any airborne calls using cell phones. If your air carrier provides Wi-Fi service during flight, you may use those services. You can also continue to use short-range Bluetooth accessories, like wireless keyboards.

Airlines may also limit device use at other times depending on circumstances, such as earlier in the landing process during periods of low visibility where pilot reliance on electronic guidance systems is critical.

Airlines will have to certify that their aircraft can tolerate any radio interference from the personal electronics devices, and the FAA will provide clear guidelines on various risks of allowing personal electronic devices, as well as on the various areas where updates will need to be made, including signage, audio announcements, flight crew checklists, and more.

For a number of years, Apple has asked that developers use only images of black iOS devices in their App Store marketing materials, although that restriction has never been firmly enforced. With the new look of iOS 7, Apple has been turning its promotional focus to white devices, and as noted by 9to5Mac earlier this month, the company removed language restricting developers to black devices, opening the door to additional color options.

On its App Store Marketing Guidelines page, Apple provides product images with blank display areas for all of the current iPhone, iPad, and iPod touch models to allow developers to paste their app screenshots into them for promotional purposes. The product colors included in Apple's downloads are limited, however, with the iPhone 5s, iPad Air, and iPad mini available in silver and space gray options while the iPhone 5c is available in blue and white and the iPod touch is available in blue and space gray.

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Notably absent are files allowing developers to include their screenshots on gold iPhone 5s devices for marketing purposes, and Apple has now extended that restriction to custom photography and video, which already requires explicit approval from Apple. Apple has clarified which colors of devices may be used in custom photos and video with a new addition to the marketing guidelines:

Feature only the most current Apple products in the following finishes or colors: iPhone 5s in silver or space gray, iPhone 5c in white or blue, iPad Air in silver or space gray, and iPad mini in silver or space gray.

Just yesterday, a survey revealed that the blue and white iPhone 5c models have proven most popular with U.S. customers, and Apple's guidance on using those colors for developer marketing parallels consumer preference.

The iPhone 5s is a somewhat different story, with that survey showing the gold models with the lowest share among the three color options, but gold models have also been in the shortest supply. Those shortages have almost certainly skewed the buying patterns as customers wanting a gold iPhone have in many cases been forced to either turn to another color or hold off on their purchases until they can find a gold unit for purchase.

Apple has been heavily promoting the gold iPhone 5s in its television and print advertising for the iPhone 5s, and thus it appears that Apple prefers to keep focus on the distinctive color to itself. Within hours of the iPhone 5s launch as it became clear that customer demand for gold models was higher than expected, Apple was reportedly already moving to boost production of those models. Supplies do, however, remain very tight in Apple's retail stores and other locations.

Related Forum: iPhone

Following yesterday's release of Apple's 10-K annual report, which we shared some numbers from, Asymco analyst Horace Dediu has now taken a closer look at some of the other retail store performance numbers. Dediu notes that Apple reported a total of 395 million visits to the company's retail locations in fiscal 2013, an increase of 23 million visitors from 2012. The analyst also shows that, with the exception of some seasonal spikes, visitors per store per quarter has remained fairly steady at 240,000 since mid-2010, compared to just 160,000 visitors per store per quarter from 2007 to 2010.

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In examining potential factors driving this "quantum leap" in visitors to Apple's retail stores occurring in mid-2010, Dediu determined that the launch of the iPad could be the main reason:

That leaves product. Here we have a clear suspect. The iPad launched exactly at the point in time when the visitor count leaped. In my opinion this is the best explanation.

Let’s remember also the comment from Ron Johnson at the time of the iPad launch. He said that it was as if the stores were designed for a product like the iPad. In other words, the iPad is something that needs to be discovered with a retail experience. You can sense this when you visit the stores and the placement of the iPads within.

As Business Insider points out, Dediu also notes that the average spending per visitor in an Apple retail store has remained steady for the past several years at around $50, up from the $40 spent on average before the product launched:

Next, Dediu explains that the traffic to each store depends in part on the size of the store and the "flow" of people through the store. The store renovations that Apple recently announced, Dediu says, will be geared toward improving these. Dediu also pointed out that the average spending per visitor in the stores is very steady — "around $50 since the iPad launched, $40 prior."

Apple reported during its fourth quarter earnings call this week that its retail stores made $4.5 billion in revenue in Q4 2013, with 30 new stores coming in fiscal 2014. Two-thirds of those new stores will be located outside of the United States, and Apple plans to remodel an additional 20 stores over the course of the year.

Pocket God developer Bolt Creative has released Pocket God: Ooga Jump for iOS devices, a game based on an "easter egg" character and gameplay from the popular iOS title Doodle Jump. The game has players take controller of a pygmy named Ooga as the character attempts to collect gems through various platforms while bouncing upward. Mini games also appear during gameplay, and the user may also spend gems collected in the game to apply artifacts and boosts to Ooga.

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See how many Oogles you can climb as you're grabbing gems, reaching level objectives and acquiring collectibles for your shelf. If you are signed up with Game Center, an in-game leaderboard will show off your high scores and help you keep an eye on your friends' scores. You also see your friends' score markers on wooden signs as you play the game. As you pass their score, Slam Bounce the sign and break it to find a hidden gem. The more Game Center friends you have, the more gems you can collect as you play! You can also challenge them to Oogle-height competitions!


Our sister site TouchArcade has also posted a video first look at the game, and came away impressed by the innovation in the gameplay despite the nature of the game's tried-and-true foundation. Pocket God: Ooga Jump is an $0.99 app for iOS devices, and can be downloaded through the App Store. [Direct Link]