Final Fantasy iOS Game Shuts Down Due to Curious In-App Purchase Bug

Square Enix today announced that iOS game Final Fantasy Crystal Chronicles is shutting down immediately, due to some kind of in-app purchase bug.

final fantasy crystal chronicles
Apparently customers have been unable to access content purchased in the iOS app for the last several weeks, which Square Enix says is "due to changes made to the in-app purchases model." Apple hasn't made any known changes to in-app purchases in recent months, so it is not clear what Square Enix is referencing given the limited information provided.

Further, the company says that it is "unable to completely fix the bug and implement the new changes," which means support for Final Fantasy Crystal Chronicles on the iPhone and iPad is ending.

The game has been removed from the App Store, and customers who made an in-app purchase in January 2024 or later can request a refund by contacting Square Enix support.

Final Fantasy Crystal Chronicles offered online multiplayer and cross-platform play, allowing gamers to team up to conquer dungeons and earn loot. The remastered version of the game continues to be available on Nintendo Switch, PlayStation 4, and Android.

Update 8:28 pm: As noted by forum member An_mo_, Apple made a change to the security requirements for App Store receipts that went into effect the day before Square Enix reported receiving complaints, so it appears that may be related to the issue users were experiencing. If so, it still remains unclear why Square Enix was unable to update the app to support the new certificates.

Popular Stories

iCloud General Feature Redux

iPhone Users Who Pay for iCloud Storage Receive a New Perk

Thursday March 20, 2025 12:01 am PDT by
If you pay for iCloud storage on your iPhone, Apple has a new perk for you, at no additional cost. The new perk is the ability to create invitations in the Apple Invites app for the iPhone, which launched in the App Store last month. In the Apple Invites app, iCloud+ subscribers can create invitations for any occasion, such as birthday parties, graduations, baby showers, and more. Anyone ...
apple wallet drivers license feature iPhone 15 pro teal 1

Apple Says iPhone Driver's Licenses Coming to These 8 U.S. States, But Rollout Remains Slow

Wednesday March 19, 2025 6:55 am PDT by
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps. Unfortunately, this feature continues to roll out very slowly. It has been three and a half years since Apple first announced the...
Generic iOS 19 Feature Mock

iOS 19 Coming in June With These New Features

Thursday March 20, 2025 2:04 pm PDT by
While the first iOS 19 beta is still more than two months away, there are already plenty of rumors about the upcoming software update. Below, we recap the key iOS 19 rumors so far. visionOS-Like Design In January, the YouTube channel Front Page Tech revealed a redesigned Camera app that is allegedly planned for iOS 19. According to Front Page Tech host Jon Prosser, the Camera app...
iphone 16 pro ghost hand

Next Year's iPhone 18 Pro Already Rumored to Have Five New Features

Tuesday March 18, 2025 1:00 pm PDT by
While the iPhone 18 Pro models are still around a year and a half away from launching, there are already some early rumors about the devices. Below, we recap some key iPhone 18 Pro rumors so far. Under-Screen Face ID In April 2023, display industry analyst Ross Young shared a roadmap showing that iPhone 17 Pro models would feature under-display Face ID. In May 2024, however, Young said ...
Windows Vista

Apple Might Be Having Its Windows Vista Moment, Says Analyst

Thursday March 20, 2025 6:52 am PDT by
Is Apple experiencing a "Vista-like drift into systemically poor execution?" That was a question posed by well-known technology analyst Benedict Evans, in a recent blog post covering Apple's innovation and execution, or seemingly lack thereof as of late. He is referring to Microsoft's Windows Vista operating system, which was widely criticized when it launched in 2007 due to software bugs,...
iPhone 17 Air Fanned Feature

First iPhone 17 Air Case Has Camera Bar, Camera Control Button Cutouts

Wednesday March 19, 2025 5:29 am PDT by
Serial leaker Sonny Dickson today shared an image of what he claims is a first look at a third-party case for Apple's iPhone 17 Air. "If you didn’t know an Air was coming, you'd swear it was a Google Pixel case," he said. Case manufacturers often obtain design specifications of upcoming iPhone models before their release by collaborating with Apple through official partnerships or...
iphone 16 pro models 1

All Four iPhone 17 Models Rumored to Feature Upgraded 24-Megapixel Front Camera and More

Monday March 17, 2025 7:50 pm PDT by
All four iPhone 17 models launching later this year will feature an upgraded 24-megapixel front-facing camera, according to analyst Jeff Pu. In a research note today with investment firm GF Securities, Pu shared a chart in which he reiterated that the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max will each be equipped with a 24-megapixel front camera. By comparison, all four ...
iPhone 17 Pro Render Front Page Tech

Latest iPhone 17 Pro Dummies Highlight Apple's New Part-Glass Design

Thursday March 20, 2025 5:27 am PDT by
Seasoned leaker Sonny Dickson has shared more dummy models of Apple's upcoming iPhone 17 series, with the latest lot revealing a noticeable shift in Apple's iPhone Pro model design that goes beyond the much-talked-about new rear camera bar. Dickson points out that the iPhone 17 Pro dummy models feature an outlined area on the back, beginning just below the camera module and extending to the...
iOS 19 visionOS UI Elements

iOS 19 to Have Some of the 'Biggest' Design Changes in iPhone's History

Sunday March 16, 2025 10:35 am PDT by
Apple is planning some of the "biggest iOS and macOS redesigns in its history," according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman reiterated that iOS 19 will have a visionOS-like design with more transparent interfaces:The new interfaces will adopt the design principles introduced in visionOS, the software for Apple's Vision Pro headset. That includes greater...

Top Rated Comments

gigapocket1 Avatar
5 weeks ago
Sounds like they was just looking for a reason to shut it down
Score: 16 Votes (Like | Disagree)
josebus Avatar
5 weeks ago

Need to ask apple, cause I'm assuming square Enix is just using the official SDK, not custom API for in app purchases.
Never heard of any other app or game that was forever disabled due to Apple's SDK. The fact that they say they can't/won't fix it pretty much confirms it's on their end. They wanted to shut it down.
Score: 13 Votes (Like | Disagree)
thefrost Avatar
5 weeks ago
Why can't they fix it?
Score: 8 Votes (Like | Disagree)
code-m Avatar
5 weeks ago
Sounds like a convenient exit strategy.
Score: 7 Votes (Like | Disagree)
GMShadow Avatar
5 weeks ago

Why can't they fix it?
Square's iOS ports have a long legacy of being pretty bad. It's a tradition.
Score: 6 Votes (Like | Disagree)
Reason077 Avatar
5 weeks ago

Disagree about refunds for features/services already "consumed". Not "ideal". You received value for the purchase.
Not the value that was promised. It's an in-app purchase, not an in-app rental.

Imagine if you "purchased" an eBook on Amazon or a movie on Apple TV+, then it was disabled just a few months later so you could no longer view it. Wouldn't you expect a refund?

When Google shut down the Stadia gaming service, they automatically refunded every game and every in-app item that was ever purchased. Even if it was from years earlier!
Score: 5 Votes (Like | Disagree)