A trio of Apple customers this month filed a class action lawsuit against Apple, accusing the Cupertino company of violating California consumer protection laws and false advertising for continuing to sell AirPods Pro models that had ongoing issues with crackling or static sounds.
A few months after the AirPods Pro came out in October 2019, buyers began to complain about crackling, rattling, popping, and static-like noises affecting the AirPods Pro. The sound seemed to show up when something caused an earbud to move or vibrate, such as walking or running.
Apple tried to fix the problem with software updates, but the company ultimately launched an AirPods Pro repair program in October 2020. Customers with affected AirPods Pro were able to bring them to Apple for a fix or a replacement, but unfortunately, many customers found that their replacement AirPods Pro also suffered from the same issue.
As a result, Apple is now facing a class action lawsuit, with the plaintiffs requesting "relief" due to the defective nature of the AirPods Pro. The complaint says that customers would not have purchased the AirPods Pro or would have paid less had Apple made the flaw clear.
Apple is also being accused of false advertising for highlighting features like "superior sound quality" and "pure, incredibly clear sound" when knowing there was an issue with crackling and static.
The court will need to decide if the arguments made here hold up, and whether the case deserves class action certification.
Wednesday December 11, 2024 5:23 am PST by Joe Rossignol
Apple has announced that iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 will be released today following more than six weeks of beta testing.
For the iPhone 15 Pro and iPhone 16 models, the update introduces additional Apple Intelligence features, including Genmoji for creating custom emoji, Image Playground and Image Wand for generating images, and ChatGPT integration for Siri. There is also ...
Monday December 9, 2024 10:06 am PST by Juli Clover
Apple today seeded the second release candidate versions of upcoming iOS 18.2, iPadOS 18.2, and macOS 15.2 updates to developers and public beta testers for testing purposes, a week after releasing the first RCs. The first iOS 18.2 RC had a build number of 22C150, while the second RC's build number is 22C151. Release candidates represent the final version of beta software that's expected to see a ...
Monday December 9, 2024 4:48 am PST by Tim Hardwick
Apple's forthcoming iPhone SE 4 will feature a single 48-megapixel rear camera and a 12-megapixel TrueDepth camera on the front, according to details revealed in a new Korean supply chain report.
ET News reports that Korea-based LG Innotek is the main supplier of the front and rear camera modules for the more budget-friendly ~$400 device, which is expected to launch in the first quarter of...
Monday December 9, 2024 7:36 am PST by Joe Rossignol
Apple plans to remove the notch from the MacBook Pro in a few years from now, according to a roadmap shared by research firm Omdia.
The roadmap shows that 14-inch and 16-inch MacBook Pro models released in 2026 will have a hole-punch camera at the top of the display, instead of a notch. It is unclear if there would simply be a pinhole in the display, or if Apple would expand the iPhone's...
Monday December 9, 2024 1:28 am PST by Tim Hardwick
Norwegian payment service Vipps has become the world's first company to launch a competing tap-to-pay solution to Apple Pay on iPhone, following Apple's agreement with European regulators to open up its NFC technology to third parties.
Starting December 9, Vipps users in Norway can make contactless payments in stores using their iPhones. The service initially supports customers of SpareBank...
Friday December 6, 2024 4:42 am PST by Tim Hardwick
Apple is set to release iOS 18.2 in the second week of December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls...
Tuesday December 10, 2024 11:51 am PST by Juli Clover
Apple is ramping up work on a blood pressure monitoring feature for the Apple Watch and it could be ready as soon as 2025, reports Bloomberg's Mark Gurman. Blood pressure monitoring is a health addition that Apple has been working on for the last several years, and based on rumors, Apple wanted to debut it in 2024.
The feature would not provide exact systolic and diastolic blood pressure...
Wednesday December 11, 2024 10:02 am PST by Juli Clover
Apple today released macOS Sequoia 15.2, the second update to the macOS Sequoia operating system that was released in September. macOS Sequoia 15.2 comes over a month after the release of macOS Sequoia 15.1.
Mac users can download the macOS Sequoia update through the Software Update section of System Settings.
macOS Sequoia 15.2 adds Image Playground, an app that lets you create...
Have the same problem.. hope they win it so we can exchange it Edit: and ANC stopped working like 6months ago.. only works if I fiddle when in ear, using them without ANC.. tried cleaning them ofcourse
Sign me up. I had to pay out of pocket to replace mine before the repair program existed, and the replacements still developed the issue. I refuse to buy or recommend any "Pro" audio products from this company because of this.
They should be sued over the statements of “pure, incredibly clear” sound which is factually incorrect
How can lossy compressed sound be more pure than sound which has not been lossy compressed? It is very un-pure compared to the audio from the headphone jack they robbed us of
My replacements eventually did this again and I was basically forced to upgrade to the Pro 2's. I've been loving them (volume on the stem, better quality all around) but I'm mad my old ones basically got turned into e-waste.
A tip for anybody suffering from this issue, turning all the noise cancelling/transparency modes off makes them usable without driving you insane. But you're turning off some of the main reasons you bought the headphones in the first place.
