Apple Will Let Verified Businesses Display Logos in Apps Like Mail, Phone, and Wallet

Apple today announced an update to its Apple Business Connect feature, designed to allow any verified business to create a consistent branding and location presence across apps that include Maps, Wallet, Phone, and Mail.

apple business connect
Using Business Connect, companies are able to sign up to display their brand in the Phone app when a call is placed to an iPhone user, or in the Mail app to make an incoming email more recognizable. Businesses can sign up for Branded Mail today, with logos appearing to customers later this year when iOS 18.2 is released.

In 2025, companies will be able to use Business Caller ID, which will show their name, logo, and department on an inbound call screen.

There's also now an option for businesses to display their logo in Tap to Pay on ‌iPhone‌, rather than a category icon. Apple says this change will help customers ensure they're making a payment to a verified business.

Businesses have been able to claim and manage their location place cards for Maps using Business Connect, but now Business Connect is also available to businesses that operate a service or that operate online without a physical location.

More information on signing up for Business Connect can be found on Apple's website.

Related Roundups: iOS 18, iPadOS 18
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Top Rated Comments

Wig321 Avatar
3 hours ago at 12:44 pm
Thanks, I hate this.
Score: 9 Votes (Like | Disagree)
infiniteentropy Avatar
3 hours ago at 12:22 pm
Good thing this will never be exploited to scam people.

</s>
Score: 9 Votes (Like | Disagree)
ifxf Avatar
3 hours ago at 12:39 pm
So can the user disable this? Especially don’t like the contact logo appearing in mail.
Score: 6 Votes (Like | Disagree)
ikramerica Avatar
2 hours ago at 12:49 pm

Good thing this will never be exploited to scam people.

</s>
The point is to try to stop scamming.

The problem is, as soon as it gets hacked or otherwise phished, then people will believe they are safe sending money to Albania thinking it’s the gas company.
Score: 4 Votes (Like | Disagree)
sir1963nz Avatar
2 hours ago at 12:55 pm
Awesome... advanced notice not to upgrade my iPhones software.
Hey Apple, get back to knowing us users are your customers, not your product.

How about doing something useful like getting "books" to be anything but and abandoned bastard child that no one loves and make it something functional. Its so bad I am looking at getting Kindle for my ebook reader as opposed to the iPad because then I can use a MODERN piece of software to manage my books, PDFs, Manuals, etc etc etc.

Either fix it, or dump it and get out of the way so we can get the likes of Calibre on our devices. And NO I do NOT want Amazon etc spyware on my devices
Score: 4 Votes (Like | Disagree)
jclardy Avatar
3 hours ago at 12:30 pm
Interesting, though I wonder if they will actually verify the senders/callers. If someone spoofs walgreens phone number, will they show up with this fancy logo?
Score: 3 Votes (Like | Disagree)