iPhone SOS: Verizon Experiences Major Outage Across the U.S.

Verizon is currently experiencing a major outage that is affecting many customers across the U.S., including iPhone users. Affected users may be unable to send or receive phone calls, send or receive text messages, or use cellular data.

ios 17 iphone 15 pro status bar sos crop feature2
As a result of the network being down, many affected iPhone users are seeing "SOS" displayed in their device's status bar. In a support document, Apple says that an iPhone displays "SOS" when the device is not connected to a network, but it should still be possible to make emergency calls in the U.S., Australia, and Canada.

In a statement, Verizon said it is "aware of an issue impacting service for some customers" and working to identify and implement a fix.

With any iPhone 14 model or newer, you can use Apple's helpful Emergency SOS via satellite feature to text emergency services when you are in a supported area in the U.S. that lacks cellular and Wi-Fi coverage.

We'll update this story when Verizon says the outage has been resolved.

Tag: Verizon

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Top Rated Comments

SVTmaniac Avatar
2 hours ago at 09:06 am
Ironically, my $25 a month Visible plan that uses Verizon towers is fine. My wife’s $100 a month Verizon plan has SOS and we are standing right next to each other and use the same phones ?
Score: 8 Votes (Like | Disagree)
STOCK411 Avatar
2 hours ago at 09:45 am
Perhaps my dad (a civil engineer) has a point about why he continues to pay for our analog landline at home. lol
Score: 6 Votes (Like | Disagree)
nikster0029 Avatar
2 hours ago at 09:04 am
The outage has lasted me two hours now. I thought it would be brief because it’s large spread, but it’s beginning to look a lot more serious. I wonder what kind of liability Verizon will face later. Could it be a attack on the infrastructure?
Score: 6 Votes (Like | Disagree)
raythompsontn Avatar
2 hours ago at 09:10 am

I wonder what kind of liability Verizon will face later.
None.
Score: 5 Votes (Like | Disagree)
vegetassj4 Avatar
2 hours ago at 09:14 am
Paul is laughing all the way to the bank. Can you hear me now?



Attachment Image
Score: 5 Votes (Like | Disagree)
ryanmcv Avatar
2 hours ago at 09:35 am
Here in Phoenix, my iPhone shows SOS but my iPad Pro has a full signal of 5G UW and seems to be working fine. Very strange.
Score: 4 Votes (Like | Disagree)