Apple Working to Fix iPadOS 18 Issue With M4 iPad Pro Models

In an internal memo shared with Apple Authorized Service Providers this week, Apple has acknowledged an issue with installing iPadOS 18 on iPad Pro models with the M4 chip. We first reported on this issue earlier this week.

m4 iPad Pro Horizontal Feature Purple and Blue
The memo, obtained by MacRumors, states that a "small number" of these iPad Pro models are unable to power on after a customer attempted to install iPadOS 18 on the device. Apple is working to resolve the issue, and it has made iPadOS 18 unavailable on affected iPad Pro models in the meantime, according to the memo.

Apple has advised technicians to attempt a force restart of a customer's iPad Pro model, if the device has experienced this issue.

It is unclear how long it will take for Apple to identify and implement a fix.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Neutral)

Popular Stories

iOS 18

Apple Says iOS 18.4 Will Be Released in April With These New Features

Wednesday February 26, 2025 7:15 am PST by
In a recent press release, Apple confirmed that iOS 18.4 will be released in April. From the Apple News+ Food announcement:Coming with iOS 18.4 and iPadOS 18.4 in April, Apple News+ subscribers will have access to Apple News+ Food, a new section that will feature tens of thousands of recipes — as well as stories about restaurants, healthy eating, kitchen essentials, and more — from the...
cook trump

Trump Responds to Apple Keeping Diversity Policies

Wednesday February 26, 2025 6:32 am PST by
In an all-caps post on Truth Social today, U.S. President Donald Trump said Apple should fully end its diversity, equity, and inclusion (DEI) policies. Tim Cook meeting with President Trump in 2017 "APPLE SHOULD GET RID OF DEI RULES, NOT JUST MAKE ADJUSTMENTS TO THEM," he wrote. Trump's post comes one day after Apple held its annual shareholders meeting, during which a majority of...
apple watch ultra snow

6 Features Coming to the Apple Watch Ultra 3

Tuesday February 25, 2025 9:00 am PST by
The Apple Watch Ultra 3 is expected to launch later this year, arriving two years after the previous model with a series of improvements. While no noticeable design changes are expected for the third generation since the company tends to stick with the same Apple Watch design through three generations before changing it, there are a series of internal upgrades on the way. By the time the ...
iphone 16e usb c feature

Apple Provides Reason for iPhone 16e's Lack of MagSafe

Friday February 28, 2025 4:39 am PST by
Apple has offered a reason why the iPhone 16e doesn't include MagSafe, one of the more notable omissions from its latest entry-level smartphone. According to Apple representatives who spoke to Daring Fireball's John Gruber, MagSafe is not included in the iPhone 16e because "most people in the iPhone 16e's target audience exclusively charge their phones by plugging them into a charging...
iPhone Fold Vertical Feature

Apple's 2026 Foldable iPhone Has No Visible Display Crease – Report

Tuesday February 25, 2025 2:58 am PST by
Apple is making significant headway on its long-rumored foldable iPhone, with a new report suggesting the company has achieved a major breakthrough by effectively eliminating the screen crease that plagues current foldable devices. According to Korean publication ETNews, Apple is finalizing its component suppliers for the foldable iPhone, with the selection process expected to be completed...
airpods pro purple

Here's When AirPods Pro 3 Are Rumored to Launch

Monday February 24, 2025 9:14 am PST by
According to a post on X today from a leaker known as Kosutami, Apple plans to launch AirPods Pro 3 in May or June this year. The leaker also claimed that an AirTag 2 will launch around the same time. Kosutami is best known as a collector of prototype Apple hardware, but they have occasionally shared accurate information about Apple's future product plans. For example, they accurately...
Generic iPhone 17 Feature With Full Width Dynamic Island

Latest iPhone 17 Series CAD Images in Line With Redesign Rumors

Friday February 28, 2025 2:51 am PST by
Apple is expected to embrace a new camera system design for some models in its upcoming iPhone 17 series, and the latest purported CAD images don't deviate from what we have been hearing lately about Apple's new lineup. If you do not like the sound of an iPhone with a Google Pixel-style camera bar, look away now. Seasoned leaker Sonny Dickson shared the following images in a post on X...
iPhone 16e Battery

iPhone 16e's Battery Capacity Revealed in Real-World Battery Life Test

Wednesday February 26, 2025 7:12 pm PST by
In its announcement video for the iPhone 16e, Apple said the device features a new internal design that allowed for a larger battery. Apple does not publicly advertise mAh battery capacities for iPhones. In his iPhone 16e review video today, however, Dave Lee of the YouTube channel Dave2D said the device is equipped with a 3,961 mAh battery. That is more than a 10% increase in battery...

Top Rated Comments

chrono1081 Avatar
23 weeks ago
I wish people understood you can test all kinds of scenarios with all kinds of combinations using hundreds of testers and…you’ll still end up with issues once the public gets their hands on it. Testing isn’t as cut and dry as people think it is.

Software these days is ridiculously complex.
Score: 27 Votes (Like | Disagree)
klasma Avatar
23 weeks ago

Software these days is ridiculously complex.
That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Score: 16 Votes (Like | Disagree)
Isengardtom Avatar
23 weeks ago
Better QC needed apple !
Score: 16 Votes (Like | Disagree)
kryptticAZ Avatar
23 weeks ago

That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Ding ding ding.... Apple can't tout the advantages of their closed ecosystem but then blame these issues on the complexity of software. They need to do better.
Score: 12 Votes (Like | Disagree)
macduke Avatar
23 weeks ago
I have been absolutely roasted on here numerous times for saying that it's best to give it a few days before upgrading. People get so hostile about that, thinking Apple is infallible. Meanwhile, while this hasn't happened a lot, it has happened a few times over the decades. It's just not worth the headache.
Score: 11 Votes (Like | Disagree)
goonie4life9 Avatar
23 weeks ago
Not to worry, everyone, because this will mean users of M4 iPad Pros will get an ALL NEW iPadOS 18! This iPadOS 18 is the most advanced, most powerful iPadOS 18 Apple has ever released for an iPad. The ALL NEW iPadOS 18 TOTALLY.REWRITES.RULES!!!
Score: 9 Votes (Like | Disagree)