Apple Working to Fix iPadOS 18 Issue With M4 iPad Pro Models

In an internal memo shared with Apple Authorized Service Providers this week, Apple has acknowledged an issue with installing iPadOS 18 on iPad Pro models with the M4 chip. We first reported on this issue earlier this week.

m4 iPad Pro Horizontal Feature Purple and Blue
The memo, obtained by MacRumors, states that a "small number" of these iPad Pro models are unable to power on after a customer attempted to install iPadOS 18 on the device. Apple is working to resolve the issue, and it has made iPadOS 18 unavailable on affected iPad Pro models in the meantime, according to the memo.

Apple has advised technicians to attempt a force restart of a customer's iPad Pro model, if the device has experienced this issue.

It is unclear how long it will take for Apple to identify and implement a fix.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Caution)

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Top Rated Comments

chrono1081 Avatar
8 months ago
I wish people understood you can test all kinds of scenarios with all kinds of combinations using hundreds of testers and…you’ll still end up with issues once the public gets their hands on it. Testing isn’t as cut and dry as people think it is.

Software these days is ridiculously complex.
Score: 27 Votes (Like | Disagree)
klasma Avatar
8 months ago

Software these days is ridiculously complex.
That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Score: 16 Votes (Like | Disagree)
Isengardtom Avatar
8 months ago
Better QC needed apple !
Score: 16 Votes (Like | Disagree)
kryptticAZ Avatar
8 months ago

That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Ding ding ding.... Apple can't tout the advantages of their closed ecosystem but then blame these issues on the complexity of software. They need to do better.
Score: 12 Votes (Like | Disagree)
macduke Avatar
8 months ago
I have been absolutely roasted on here numerous times for saying that it's best to give it a few days before upgrading. People get so hostile about that, thinking Apple is infallible. Meanwhile, while this hasn't happened a lot, it has happened a few times over the decades. It's just not worth the headache.
Score: 11 Votes (Like | Disagree)
goonie4life9 Avatar
8 months ago
Not to worry, everyone, because this will mean users of M4 iPad Pros will get an ALL NEW iPadOS 18! This iPadOS 18 is the most advanced, most powerful iPadOS 18 Apple has ever released for an iPad. The ALL NEW iPadOS 18 TOTALLY.REWRITES.RULES!!!
Score: 9 Votes (Like | Disagree)