Apple Working to Fix iPadOS 18 Issue With M4 iPad Pro Models

In an internal memo shared with Apple Authorized Service Providers this week, Apple has acknowledged an issue with installing iPadOS 18 on iPad Pro models with the M4 chip. We first reported on this issue earlier this week.

m4 iPad Pro Horizontal Feature Purple and Blue
The memo, obtained by MacRumors, states that a "small number" of these iPad Pro models are unable to power on after a customer attempted to install iPadOS 18 on the device. Apple is working to resolve the issue, and it has made iPadOS 18 unavailable on affected iPad Pro models in the meantime, according to the memo.

Apple has advised technicians to attempt a force restart of a customer's iPad Pro model, if the device has experienced this issue.

It is unclear how long it will take for Apple to identify and implement a fix.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Neutral)

Popular Stories

2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Launching Later This Year With These 10 New Features

Wednesday January 15, 2025 7:16 am PST by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the "ultra-thin" device. Overall, the "iPhone 17 Air" is shaping up to be a mixed bag. Due to its thinness, the device is expected to have some limited specifications compared to the iPhone 17 Pro models, including only a single rear camera, only a single speaker, no SIM...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
Generic iOS 19 Feature Mock Light

iOS 19 Leak Reveals All-New Design

Friday January 17, 2025 2:42 pm PST by
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app. Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
Apple Card iPhone 16 Pro Feature

Three Companies Are Now in the Running to Take Over the Apple Card

Thursday January 16, 2025 8:18 am PST by
Apple is in talks with Barclays and Synchrony about becoming its new financial partner for the Apple Card, according to Reuters sources. The report today added that Apple has also been holding discussions with Chase Bank owner JPMorgan since last year, so there are at least three potential companies in the running to take over the Apple Card from current partner Goldman Sachs. Goldman...
iPhone 17 Pro Dual Tone Feature 1

iPhone 17 Pro Launching Later This Year With These 8 New Features

Thursday January 9, 2025 5:45 am PST by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. iPhone 17 Pro concept based on rumors Below, we recap key changes rumored for the iPhone 17 Pro models as of January 2025: More aluminum: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models ...
MacBook Air 15 Inch Feature Blue

MacBook Air Likely Apple's First Product Update of 2025: What to Expect

Wednesday January 15, 2025 8:49 am PST by
There is a good chance that Apple's first product announcement of 2025 will be updated 13-inch and 15-inch MacBook Air models with the M4 chip. Last month, Apple released macOS Sequoia 15.2, and in doing so it accidentally confirmed new MacBook Air models are coming this year (unsurprisingly). Bloomberg's Mark Gurman said the new MacBook Air models will be announced "earlier" than some...
iPhone 17 Pro Dual Tone Horizontal Single Feature

iPhone 17 Rumored to Feature Major Thermal Design Upgrade

Friday January 17, 2025 4:33 am PST by
The iPhone 17 lineup will feature a vapor chamber heatsink to improve thermal performance, according to a new report. The news comes from Chinese tech news site MyDrivers, which claims that the entire iPhone 17 lineup, consisting of the iPhone 17, iPhone 17 Air, iPhone 17 Pro, and iPhone 17 Pro Max, will adopt the improved thermal heat spreader. Vapor chamber technology is already used...
HomePod mini and Apple TV

Apple Expected to Launch 20+ Products This Year: Here's the Full List

Friday January 17, 2025 5:30 am PST by
2025 promises to be quite a big year for Apple, with the company rumored to be planning more than 20 product announcements this year. Apple's rumored smart home hub will be its second all-new product to launch in as many years, following the Apple Vision Pro headset last year. And of course, we will get several new iPhone and Apple Watch models, like every year. Beyond that, Apple could...

Top Rated Comments

chrono1081 Avatar
17 weeks ago
I wish people understood you can test all kinds of scenarios with all kinds of combinations using hundreds of testers and…you’ll still end up with issues once the public gets their hands on it. Testing isn’t as cut and dry as people think it is.

Software these days is ridiculously complex.
Score: 27 Votes (Like | Disagree)
klasma Avatar
17 weeks ago

Software these days is ridiculously complex.
That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Score: 16 Votes (Like | Disagree)
Isengardtom Avatar
17 weeks ago
Better QC needed apple !
Score: 16 Votes (Like | Disagree)
kryptticAZ Avatar
17 weeks ago

That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Ding ding ding.... Apple can't tout the advantages of their closed ecosystem but then blame these issues on the complexity of software. They need to do better.
Score: 12 Votes (Like | Disagree)
macduke Avatar
17 weeks ago
I have been absolutely roasted on here numerous times for saying that it's best to give it a few days before upgrading. People get so hostile about that, thinking Apple is infallible. Meanwhile, while this hasn't happened a lot, it has happened a few times over the decades. It's just not worth the headache.
Score: 11 Votes (Like | Disagree)
goonie4life9 Avatar
17 weeks ago
Not to worry, everyone, because this will mean users of M4 iPad Pros will get an ALL NEW iPadOS 18! This iPadOS 18 is the most advanced, most powerful iPadOS 18 Apple has ever released for an iPad. The ALL NEW iPadOS 18 TOTALLY.REWRITES.RULES!!!
Score: 9 Votes (Like | Disagree)