Apple Working to Fix iPadOS 18 Issue With M4 iPad Pro Models

In an internal memo shared with Apple Authorized Service Providers this week, Apple has acknowledged an issue with installing iPadOS 18 on iPad Pro models with the M4 chip. We first reported on this issue earlier this week.

m4 iPad Pro Horizontal Feature Purple and Blue
The memo, obtained by MacRumors, states that a "small number" of these iPad Pro models are unable to power on after a customer attempted to install iPadOS 18 on the device. Apple is working to resolve the issue, and it has made iPadOS 18 unavailable on affected iPad Pro models in the meantime, according to the memo.

Apple has advised technicians to attempt a force restart of a customer's iPad Pro model, if the device has experienced this issue.

It is unclear how long it will take for Apple to identify and implement a fix.

Related Roundup: iPad Pro
Buyer's Guide: iPad Pro (Neutral)

Popular Stories

iPhone 17 Slim Feature

'iPhone 17 Air' With 'Major' Design Changes and 19-Inch MacBook Detailed in New Report

Sunday December 15, 2024 9:47 am PST by
Apple is planning a series of "major design" and "format changes" for iPhones over the next few years, according to The Wall Street Journal's Aaron Tilley and Yang Jie. The paywalled report published today corroborated the widely-rumored "iPhone 17 Air" with an "ultrathin" design that is thinner than current iPhone models. The report did not mention a specific measurement, but previous...
Generic iOS 18

Apple Releases First Betas of iOS 18.3 and iPadOS 18.3

Monday December 16, 2024 10:06 am PST by
Apple today seeded the first betas of upcoming iOS 18.3 and iPadOS 18.3 updates to developers for testing purposes, with the software coming a week after Apple released iOS 18.2 and iPadOS 18.2. iOS 18.3 and iPadOS 18.3 can be downloaded from the Settings app on a compatible device by going to General > Software update. There's no word yet on what's included in iOS 18.3 and iPadOS 18.3, ...
Magic Mouse Next to Keyboard

Apple 'Working' on Redesigned Magic Mouse With a Long-Awaited 'Fix'

Sunday December 15, 2024 8:43 am PST by
Apple is working on a redesigned Magic Mouse that will address some "longstanding complaints," according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman said Apple in recent months has been working on a "full overhaul" of the Magic Mouse with a design that "better fits the modern era." However, he does not expect the new Magic Mouse to be released in the "next 12 to 18...
apple tv 4k yellow bg feature

New Apple TV Rumored to Launch Next Year With These Features

Tuesday December 17, 2024 9:02 am PST by
The current Apple TV 4K was released more than two years ago, so the streaming device is becoming due for a hardware upgrade soon. Fortunately, it was recently rumored that a new Apple TV will launch at some point next year. Below, we recap rumors about the next-generation Apple TV. Bloomberg's Mark Gurman last week reported that Apple has been working on its own combined Wi-Fi and...
AirTag 2 Mock Feature

AirTag 2 Expected to Launch Next Year With 'Considerable' Upgrade to Item Tracking

Sunday December 15, 2024 2:57 pm PST by
Apple plans to release a second-generation AirTag next year with "considerably" longer range for item tracking, according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman said the new AirTag will use Apple's second-generation Ultra Wideband chip, or equivalent technology. The chip debuted last year in the iPhone 15 and the Apple Watch Ultra 2, and Apple said it offers up...
Apple TV 4K hero 221018 feature

Here is Everything New for the Apple TV in the tvOS 18.3 Update So Far

Tuesday December 17, 2024 6:25 am PST by
Apple on Monday seeded the first tvOS 18.3 beta to developers for testing. The update will likely be released in January. So far, there are only minor changes for the Apple TV, with one new feature and a few code changes discovered. Below, we outline what is new in tvOS 18.3 so far. Robot Vacuum Support in Home App First, tvOS 18.3 will add robot vacuum support to the Home app on the...

Top Rated Comments

chrono1081 Avatar
13 weeks ago
I wish people understood you can test all kinds of scenarios with all kinds of combinations using hundreds of testers and…you’ll still end up with issues once the public gets their hands on it. Testing isn’t as cut and dry as people think it is.

Software these days is ridiculously complex.
Score: 27 Votes (Like | Disagree)
klasma Avatar
13 weeks ago

Software these days is ridiculously complex.
That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Score: 16 Votes (Like | Disagree)
Isengardtom Avatar
13 weeks ago
Better QC needed apple !
Score: 16 Votes (Like | Disagree)
kryptticAZ Avatar
13 weeks ago

That’s the real issue, it’s needlessly complex. And Apple has 100% of the software involved here under their control.
Ding ding ding.... Apple can't tout the advantages of their closed ecosystem but then blame these issues on the complexity of software. They need to do better.
Score: 12 Votes (Like | Disagree)
macduke Avatar
13 weeks ago
I have been absolutely roasted on here numerous times for saying that it's best to give it a few days before upgrading. People get so hostile about that, thinking Apple is infallible. Meanwhile, while this hasn't happened a lot, it has happened a few times over the decades. It's just not worth the headache.
Score: 11 Votes (Like | Disagree)
goonie4life9 Avatar
13 weeks ago
Not to worry, everyone, because this will mean users of M4 iPad Pros will get an ALL NEW iPadOS 18! This iPadOS 18 is the most advanced, most powerful iPadOS 18 Apple has ever released for an iPad. The ALL NEW iPadOS 18 TOTALLY.REWRITES.RULES!!!
Score: 9 Votes (Like | Disagree)