Sonos Fixes Bug Causing Battery Drain on iPhone and iPad

Sonos today rolled out a fix for a bug with the Sonos app that has been causing it to drain a significant amount of battery on the iPhone and iPad. If you've been having battery life issues and are a Sonos user, you may want to install the update ASAP.

sonos redesigned app
Sonos community manager Keith Nieves confirmed the bug fix on Reddit (via The Verge), stating that the latest version of the app addresses an unspecified issue that was causing excessive battery use on some Apple devices. There have been several complaints about the app's battery usage over the course of the last week, with the Sonos app running constantly in the background.

Unfortunately, several Reddit users have since said they're having issues with the update, which seems to be causing a "No System Found" error message. This is a bug that existed previously, but the update seems to have increased the frequency of the error. Other users have had to re-add their speakers to the Sonos app.

Sonos has committed to providing bi-weekly updates for its iOS app in an effort to fix an ill-received design overhaul. Back in May, Sonos introduced a redesigned iPhone and iPad app that was meant to provide a more personalized and customizable experience, but it brought several bugs and also removed key features that Sonos customers rely on.

Sonos users have been unhappy with the app, and last week, Sonos CEO Patrick Spence penned an apology and outlined the updates that Sonos will introduce over the next few months. Music Library configuration is set to return in August, while user interface improvements and system stability will be addressed in September.

Alarm consistency will improve in September as well, and in October, Sonos will reintroduce edit mode for playlists and queues.

Tag: Sonos

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Top Rated Comments

icanhazmac Avatar
13 months ago
Sonos devs be like...



Attachment Image
Score: 6 Votes (Like | Disagree)
jvchappy Avatar
13 months ago
Sonos is just ****ing up left and right. Board needs to fire the CEO/CTO and start with new leadership
Score: 4 Votes (Like | Disagree)
CarAnalogy Avatar
13 months ago
I don’t care how much people love them and how good their speakers are. After this I will never, ever trust them. This wasn’t just a mistake, this was a decision and it shows a complete contempt for the user experience. This is the perfect example of software development today. User experience and stability comes absolute last, corporate goals come first.

No one has explained what the actual benefit of this rushed redesign was, not even Sonos. Not using anything but corporate vagaries and euphemisms, anyway.

And yeah, I started off by saying I won’t use them, I don’t use them, but this affects me because I’m afraid this mentality has infected companies that I do use. What if I get an automatic update that breaks my Hue lights that I rely on to get up in the morning? And I had to slog through winter waking up in the dark because “alarm reliability will improve in the coming months”
Score: 4 Votes (Like | Disagree)
coolfactor Avatar
13 months ago
I wonder what percentage of Sonos users were blaming this battery drain on iOS and Apple, when it was an app that they voluntarily installed? ?
Score: 3 Votes (Like | Disagree)
EJMiv Avatar
13 months ago
Thinking I must be like the *only* person who never uses the app, so thankful to have not gone through the frustrations of everyone else who relied on it more frequently. Sonos, why not buy yourself some good PR and just roll the app back at this point, right!? I don’t get it. It’s that easy.

Fix the user experience and refocus on the re-release when it’s finished. Maybe do a public beta opt-in prior to release to get more feedback, data, suggestions - help rebuild relationships constructively AND collaboratively to win back some trust and make your customers feel like you are LISTENING TO THEM. Boom, just fixed your problem, Sonos!

Because so far, telling us how much better the new app was and initially ignoring the feedback, then finally acknowledging it but digging your heels in on keeping it around over a prolonged timeframe where we’re going to have to get continuous email updates from you is not a good strategy since it seems as if you’ll have to send one about the repairs causing more breakages soon…
Score: 3 Votes (Like | Disagree)
nono_thank you Avatar
13 months ago

Thinking I must be like the *only* person who never uses the app, so thankful to have not gone through the frustrations of everyone else who relied on it more frequently.
Agree. I only use the app for system software updates and tuning. Has little value (to me) otherwise.



Ouch! Talk about spending big on Sonos for this crap.
Good point, but no regrets here. Lots of companies manufacture high quality hardware and get in their own way. *cough*
Score: 2 Votes (Like | Disagree)