Apple Sheds More Light on iOS 17.5 Bug That Resurfaced Deleted Photos

Last week, some iPhone users reported that Apple's iOS 17.5 update had introduced a bug that caused old photos that were deleted to reappear in the Photos app. Apple quickly released an iOS 17.5.1 update to fix the issue, but for many users, its explanation of "database corruption" in the release notes was all too brief, and did little to allay concerns about the privacy of their data.

iOS 17
Apple has now offered more details on the problem and what caused it. Speaking to 9to5Mac, Apple reportedly said the issue had nothing to do with iCloud Photos, and the company never had access to the deleted photos. Rather, a corrupted database entry on affected devices was the cause of deleted photos reappearing. In other words, the deleted images that were restored resided locally and never left those devices.

Apple said that in some rare cases iOS 17.5 had inadvertently restored files from the corrupted data and repopulated the Photos app with the deleted images. Apple claimed the issue affected a small number of users and a small number of photos.

To explain reports that some restored photos were very old, Apple said that in some cases the corrupted data may have been copied from one device to another when restoring a local backup, performing a device-to-device transfer, or restoring an iCloud device backup (i.e. not involving iCloud Photos).

One claim that was posted on Reddit, which has since been deleted, alleged that the user's photos reappeared on an iPad that had been erased and sold to a friend. Apple said that this could not have been the case if the user had wiped the device prior to sale using the Erase All Content and Settings option found in Settings ➝ General ➝ Transfer or Reset. Either the user had not performed this necessary step, or the claim was false.

Notably, Apple's iOS 17.5.1 update to rectify the issue does not remove any previously deleted photos that reappeared after updating to iOS 17.5. Affected users will therefore need to manually delete these images again, and they will be moved to the Recently Deleted album in the Photos app, where they will remain for 30 days. Recently deleted photos in this folder can also be immediately deleted by choosing Delete from All Devices.

Popular Stories

iPhone SE 4 Thumb 1

iPhone SE 4 With Apple's Own 5G Modem 'Confirmed' to Launch in March

Tuesday November 19, 2024 12:12 pm PST by
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
airtag purple

AirTag 2 Rumored to Launch Next Year With These New Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
Magic Mouse Next to Keyboard

No, Apple CEO Tim Cook Didn't Say He Prefers Logitech's MX Master 3 Over the Magic Mouse

Sunday November 17, 2024 3:03 pm PST by
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false. The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
Generic iOS 18 Feature Real Mock

Apple Releases iOS 18.1.1 and iPadOS 18.1.1 With Security Fixes

Tuesday November 19, 2024 10:10 am PST by
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
at t turbo indicator iphone 16 pro max v0 8hrh7w5f3w1e1

AT&T Turbo Indicator Showing Up in iPhone Status Bar for Subscribers

Wednesday November 20, 2024 3:42 am PST by
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence. Image credit: Reddit user No_Highlight7476 The Turbo feature provides enhanced network performance through ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Rumored to Surpass iPhone 6 as Thinnest iPhone Ever

Monday November 18, 2024 1:07 pm PST by
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick. "We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote. If that measurement proves to be accurate, there would be ...
bug security vulnerability issue fix larry

Make Sure to Update: iOS 18.1.1 and macOS Sequoia 15.1.1 Fix Actively Exploited Vulnerabilities

Tuesday November 19, 2024 10:52 am PST by
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices. With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...

Top Rated Comments

EmotionalSnow Avatar
26 weeks ago

Really not a satisfactory response from Apple's side. I guess we'll never know the whole truth.
Huh? What else do you want them to say?

This is all there is to the story. I know because somebody on Twitter posted the actual code change made with the update fixing this bug.
Score: 61 Votes (Like | Disagree)
dz5b609 Avatar
26 weeks ago

Really not a satisfactory response from Apple's side. I guess we'll never know the whole truth.
If you know anything about data and data deletion then what Apple said is a clear enough answer as to what happened. If you think deleting a file means it's gone from your storage (on any kind of device) then yeah nothing will be satisfactory.
Score: 37 Votes (Like | Disagree)
aevan Avatar
26 weeks ago

Really not a satisfactory response from Apple's side. I guess we'll never know the whole truth.
If you’re into conspiracy theories, then no. Otherwise - you now know pretty much all you need to know.
Score: 32 Votes (Like | Disagree)
adrianjagielak Avatar
26 weeks ago

Care to share?
[MEDIA=twitter]1793205370900693330[/MEDIA]
Score: 31 Votes (Like | Disagree)
vegetassj4 Avatar
26 weeks ago
Great, there goes the “Honey, that’s not my mistress, that’s a bug in the iPhone Photos“ excuse.
Score: 29 Votes (Like | Disagree)
Sheepish-Lord Avatar
26 weeks ago

Took them a week to respond which is a lot of time to clarify such bug.
You have to investigate stuff like this before putting out a response.
Score: 28 Votes (Like | Disagree)