Apple Investigating 'Ghost Touches' Issue Affecting Some Series 9 and Ultra 2 Watches
In an internal memo shared with Apple Authorized Service Providers this week, Apple said it is "aware of" and "investigating" a touch-related issue affecting some Apple Watch Series 9 and Apple Watch Ultra 2 displays.
"Some customers may report their Apple Watch Series 9 or Apple Watch Ultra 2 is experiencing false touches on their display," reads Apple's memo, obtained by MacRumors. Apple said some customers may describe the issue as "ghost" touches.
The issue may cause the screen on affected Apple Watch models to "jump erratically" or exhibit other unexpected behavior, without any user interaction, according to Apple. The memo said the issue can also result in an Apple Watch starting a phone call unintentionally, and prevent users from entering the device's passcode.
Apple recommends that customers keep their Apple Watch's software up to date, suggesting that the company is hopeful it will be able to address the issue in a future watchOS update. Apple did not say how widespread the issue is, or provide a timeframe for a potential fix. It is unclear if defective hardware is a contributing factor.
Apple has instructed technicians not to repair affected Apple Watch models while it investigates. In the meantime, technicians are told to ask customers who are experiencing this issue to force restart their Apple Watch by holding down the Digital Crown and the side button at the same time for at least 10 seconds, until the Apple logo appears.
Apple Watch Series 9 and Apple Watch Ultra 2 models were released in September 2023.
Popular Stories
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development.
Below, we recap rumors about a second-generation AirTag.
Timing
Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence.
Image credit: Reddit user No_Highlight7476
The Turbo feature provides enhanced network performance through ...
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1.
The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false.
The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick.
"We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote.
If that measurement proves to be accurate, there would be ...
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices.
With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...
Apple has partnered with select merchants to offer Apple Card users three percent Daily Cash back on their purchases, and two new companies were added to the partner list today. When purchasing goods and services from Booking.com and ChargePoint, Apple Card users will now get more cash back.
Booking.com is a site for reserving flights, cars, cruises, and hotels, while ChargePoint sells...
