Second Payment Emails for Refurbished Apple Device Class Action Lawsuit Going Out Tomorrow

A second wave of Apple customers eligible for a payment under a $95 million Apple refurbished device lawsuit are today receiving emails letting them know that the funds will be sent out starting tomorrow.

applerefurbishedgoodastwo feature

As Settlement Administrator for the matter, we're sending you this courtesy email to inform you that by January 9, 2024, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until May 15, 2024, to claim your payment.

Back in 2021, Apple agreed to pay $95 million to settle an AppleCare-related lawsuit that accused the company of violating U.S. law by providing customers with refurbished replacement devices instead of new devices when AppleCare repairs were required.

The settlement was approved in April 2022, and Apple sent out some payments starting in August 2022, but a new wave of emails went out to customers today. The lawsuit covered iPhones and iPads purchased between July 20, 2012 and September, 30, 2021 and replaced with a refurbished device.

A second wave of payments that are being sent out to disburse remaining funds after the first payments were received. Only 31 percent of those eligible claimed the first payment, leaving money for a second payment.

While Apple paid $95 million to settle the lawsuit, the company admitted no wrongdoing and has denied that refurbished devices are inferior to new devices.

Popular Stories

iPhone 17 Pro 3 4ths Perspective Aluminum Camera Module 1

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
Apple 2025 Thumb 1

10 Products Still Coming From Apple in 2025

Friday April 11, 2025 4:14 pm PDT by
Apple may have updated several iPads and Macs late last year and early this year, but there are still multiple new devices that we're looking forward to seeing in 2025. Most will come in September or October, but there could be a few surprises before then. We've rounded up a list of everything that we're still waiting to see from Apple in 2025. iPhone 17, 17 Air, and 17 Pro - We get...
Foldable iPhone 2023 Feature Homescreen

Foldable iPhone Resolutions Leak With Under-Screen Camera Tipped

Monday April 14, 2025 3:12 am PDT by
Apple's upcoming foldable iPhone (or "iPhone Fold") will feature two screens as part of its book-style design, and a Chinese leaker claims to know the resolutions for both of them. According to the Weibo-based account Digital Chat Station, the inner display, which is approximately 7.76 inches, will use a 2,713 x 1,920 resolution and feature "under-screen camera technology." Meanwhile, the...
iPad Pro iPadOS

iPadOS 19 Will Be 'More Like macOS' in Three Ways

Sunday April 13, 2025 6:43 am PDT by
A common complaint about the iPad Pro is that the iPadOS software platform fails to fully take advantage of the device's powerful hardware. That could soon change. Bloomberg's Mark Gurman today said that iPadOS 19 will be "more like macOS." Gurman said that iPadOS 19 will be "more like a Mac" in three ways:Improved productivity Improved multitasking Improved app window management...
M6 MacBook Pro Feature 1

Waiting for the Perfect MacBook Pro? 2026 Might Be the Year

Thursday April 10, 2025 4:19 am PDT by
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the MacBook Pro is now several years away, think again. Bloomberg's Mark Gurman has said he expects only a small...
Apple Vision Pro with battery Feature Blue Magenta

Vision Pro 2 Rumored to Have Two Key Advantages Over Current Model

Sunday April 13, 2025 7:15 am PDT by
Apple is working on a new version of the Vision Pro with two key advantages over the current model, according to Bloomberg's Mark Gurman. Specifically, in his Power On newsletter today, Gurman said Apple is developing a new headset that is both lighter and less expensive than the current Vision Pro, which starts at $3,499 in the U.S. and weighs up to 1.5 pounds. Gurman said Apple is also...
maxresdefault

The MacRumors Show: New iOS 19, iPhone 17, and Apple Watch Ultra 3 Leaks

Friday April 11, 2025 7:13 am PDT by
On this week's episode of The MacRumors Show, we catch up on the latest iOS 19 and watchOS 12 rumors, upcoming devices, and more. Subscribe to The MacRumors Show YouTube channel for more videos Detailed new renders from leaker Jon Prosser claim to provide the best look yet at the complete redesign rumored to arrive in iOS 19, showing more rounded elements, lighting effects, translucency, and...
top stories 2025 04 12

Top Stories: iOS 19 and iPhone 17 Pro Rumors, Siri Revamp Turmoil, and More

Saturday April 12, 2025 6:00 am PDT by
It was a big week for leaks and rumors in the Apple world, with fresh claims about iOS 19, the iPhone 17 Pro, and even the 20th anniversary iPhone coming a couple of years from now. Sources also spilled the tea on the inner turmoil at Apple around the Apple Intelligence-driven Siri revamp that has seen significant delays, so read on below for all the details on these stories and more! iOS ...
iPhone 16e Feature

iPhones, Macs, and Other Apple Devices Exempted From Trump Tariffs

Saturday April 12, 2025 9:44 am PDT by
Apple and other electronics manufacturers have received a break from Trump's reciprocal tariffs, with the U.S. Customs and Border Protection agency sharing a long list of products excluded from the levies last night. iPhones, Macs, iPads, Apple Watch, and other Apple devices will not be subject to the 125 percent tariffs that have been put in place on imported Chinese goods, nor will Apple...

Top Rated Comments

mrochester Avatar
17 months ago

I never really understood how Apple thought this was ok. You have a customer that pays for a warranty. Their device breaks. The warranty says they will be given a new device and then they are given an already used and repaired device? It just seems wrong.

If I'm misunderstanding how this worked someone let me know.
The warranty terms don’t state the customer will get a new device.
Score: 8 Votes (Like | Disagree)
RumorConsumer Avatar
17 months ago
This is so disgusting to me. And wasteful. Refurbs are fine especially through Apple's process. They care so incredibly much about making sure each customer only comes in once for each issue it's just so gross to insist on a new device for one that is having an issue. Apple's refurbs are cosmetically perfect. Flawless. To insist on new... throw up in my mouth.
Score: 6 Votes (Like | Disagree)
webkit Avatar
17 months ago

I never really understood how Apple thought this was ok. You have a customer that pays for a warranty. Their device breaks. The warranty says they will be given a new device and then they are given an already used and repaired device? It just seems wrong.

If I'm misunderstanding how this worked someone let me know.
I don't think customers were necessarily promised new but rather a replacement that was "new OR equivalent to new in performance and reliability." The complaint was that refurbished is not "equivalent to new" in performance and reliability.
Score: 6 Votes (Like | Disagree)
ignatius345 Avatar
17 months ago

I never realized they were refurbished. I've had an iPhone 5 and iPhone 6S replaced because I damaged it. AppleCare covered and it was replaced. They worked perfectly fine and then I upgraded from there. For refurbished they worked perfectly fine.
Me neither. I think when they replaced my iPhone on the occasion in question, I was just very grateful to be getting a new one. I'd broken the screen all on my own and they just very nicely gave me a free replacement, well before AppleCare+ rolled out. I'll be promptly forking that settlement money back over to them in some form anyway, tbh.

I've always bought refurbished Apple products when I can and have found them totally indistinguishable from new ones (aside from the plainer box). Still doesn't get Apple off the hook re: the legality of settling warranty claims with refurbished devices, though.
Score: 2 Votes (Like | Disagree)
WarmWinterHat Avatar
17 months ago

I don't know, shouldn't you be given a new device if that's what you were promised when you bought the warranty?
I think so, if that is what the wordage or law states, which apparently it did. Otherwise, it's simply a contract violation on Apple's part, regardless of how nice the refurb is.
Score: 2 Votes (Like | Disagree)
mrochester Avatar
17 months ago

Me neither. I think when they replaced my iPhone on the occasion in question, I was just very grateful to be getting a new one. I'd broken the screen all on my own and they just very nicely gave me a free replacement, well before AppleCare+ rolled out. I'll be promptly forking that settlement money back over to them in some form anyway, tbh.

I've always bought refurbished Apple products when I can and have found them totally indistinguishable from new ones (aside from the plainer box). Still doesn't get Apple off the hook re: the legality of settling warranty claims with refurbished devices, though.
There’s nothing illegal about Apple settling warranty claims with refurbished devices. It’s how it still works.
Score: 2 Votes (Like | Disagree)