Apple Preparing to Push Vision Pro Customers to Pick Up at an Apple Store
Vision Pro customers will likely be pushed to pick up the device at an Apple Store, Bloomberg's Mark Gurman reports.
In October, Gurman reported that Apple was in the process of inviting retail store employees from each Apple Store in the United States to Cupertino, California to receive training on using and selling the Vision Pro headset. Apple apparently sent a memo to retail employees asking them to apply for the "secretive" event, with acceptance dependent on an application and interview process. An extract from the memo read:
Selected team members will travel and participate in an event in Cupertino, California, at some point in the first months of 2024. Upon returning to their home store, they'll deliver training and ongoing support to store team members. This is a group opportunity for those who have a deep passion for demonstrating Apple products and teaching others.
In the latest "Power On" newsletter, Gurman said that these seminars are now being scheduled with staff training set to start in mid-January. Each Apple Store employee in attendance will receive two days of training, featuring instructions on the Vision Pro's setup process, approaching a customer, and placing the device on a user's head. Gurman previously said that flagship retail stores are set to gain dedicated Vision Pro hands-on areas, while other stores will only receive one or two units.
Gurman noted that "while customers will be able to reserve a Vision Pro online, it increasingly sounds like they'll be pushed to pick up the device at a store" with an appointment. Apple is planning to assemble customers' Vision Pro headsets in-store, compiling the appropriate headband, light seal, and optional prescription lenses. Retail stores are purportedly due to receive new equipment to assemble and package the headset in the near future.
Gurman still believes that the device will likely be released before March. Apple simply says that the Vision Pro headset will launch in "early" 2024.
Popular Stories
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices.
iPhone 17 Pro concept based on rumors
Below, we recap key changes rumored for the iPhone 17 Pro models as of January 2025:
More aluminum: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models ...
It was recently reported that new Apple TV and new HomePod mini models will launch this year, and the devices are expected to have one thing in common.
Bloomberg's Mark Gurman last month reported that the new Apple TV and the new HomePod mini will be equipped with Apple's own combined Wi-Fi and Bluetooth chip. Gurman said the chip supports Wi-Fi 6E, so that could end up being a key upgrade...
A new iPhone SE and an iPad 11 might be coming very soon.
In late December, a private account on X with a track record of leaking accurate iOS-related information said devices codenamed "V59" and "J481" will be released alongside iOS 18.3 and iPadOS 18.3. Bloomberg's Mark Gurman has previously reported that "V59" is a new iPhone SE, and that "J481" is a new entry-level iPad.
iOS 15.3, iOS ...
If you've been hearing a chiming sound from your AirPods Pro 2 case when the AirPods are charging, it's a feature that Apple added with the launch of Hearing Health last year.
In a support guide, Apple says that the AirPods Pro may play a sound every so often while in the case to ensure the microphones and speakers are working as intended. From Apple:
To help ensure that your AirPods...
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the MacBook Pro is now several years away, think again.
Bloomberg's Mark Gurman has said he expects only a small...
Apple today released iOS 18.2.1 and iPadOS 18.2.1, minor updates to the iOS 18 and iPadOS 18 operating systems. iOS 18.2.1 and iPadOS 18.2.1 come almost a month after Apple released iOS 18.2 and iPadOS 18.2.
The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update.
According to Apple's release notes, iOS 18.2.1...
Apple's annual "Back to School" or "Back to Uni" promotion has returned this week in Australia, New Zealand, Brazil, and South Korea.
From January 8 through March 13, qualifying higher-education students and staff in these countries can receive free AirPods 4 with Active Noise Cancellation with the purchase of any new MacBook Air, MacBook Pro, or iMac, or a free Apple Pencil Pro or Apple...
