iPhone's Roadside Assistance via Satellite Feature Tested in New Video

Starting with iOS 17, all iPhone 14 and iPhone 15 models offer a roadside assistance via satellite feature that allows users in the U.S. to contact roadside assistance company AAA for vehicle service when outside of cellular and Wi-Fi coverage. In a video shared today, tech reviewer Brian Tong provided a look at the feature in action.

apple roadside assistance
To use the feature, open the Messages app and start a new message. Next, type "roadside" into the address field. When there is no cellular and Wi-Fi coverage available, a "Roadside Assistance" option will appear. Tap on "Roadside Assistance" and follow the on-screen instructions to connect your iPhone to a Globalstar satellite and request help from AAA. You'll need to be outside with a clear view of the sky and horizon, according to Apple.

Tong demoed the feature by having AAA come to jump-start his car's battery. The feature can also be used if you are locked out of your vehicle, have a flat tire, run out of fuel, and for other services offered by AAA.


The feature is included free for two years starting at the time of activation of any new iPhone 14 or iPhone 15 model, with service covered per your AAA membership plan. If you aren't a AAA member, you can still use the service on a pay-per-use basis.

Apple said roadside assistance via satellite is available "beginning" in the U.S., suggesting that it will expand the feature to additional countries over time, but it has not provided any specific details. In Canada, there is a AAA-like organization called CAA, so it would make sense for the service to expand to that country eventually.

Roadside assistance via satellite is an extension of the Emergency SOS via satellite feature. Apple recently extended free usage of the satellite features for an additional year.

Related Forums: iOS 17, iPadOS 17

Popular Stories

Generic iOS 19 Feature Mock Light

iOS 19 Leak Reveals All-New Design

Friday January 17, 2025 2:42 pm PST by
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app. Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
2024 App Store Awards

Apple Explains Why It Removed TikTok From the App Store in the U.S.

Sunday January 19, 2025 6:58 am PST by
Apple on late Saturday removed TikTok from the App Store in the U.S., and it has now explained why it was required to take this action. Last year, the U.S. passed a law that required Chinese company ByteDance to divest its ownership of TikTok due to potential national security risks, or else the platform would be banned. That law went into effect today, and companies like Apple and Google...
iPhone SE Dynamic Island Majin Bu

iPhone SE 4 Leak Shows Dynamic Island, Casts Doubt on Rumored 'iPhone 16E' Name

Monday January 20, 2025 9:01 am PST by
A new iPhone SE is widely rumored to launch this year, and the device has potentially been confirmed today by known leaker Evan Blass. In a private social media post, Blass shared an image of what appears to be source code mentioning an iPhone SE (4th Gen), which casts doubt on the alternative "iPhone 16E" name rumored for the device. However, the name in the source code could be a...
iOS 19 Roundup Feature

iOS 19 Rumored to Be Compatible With These iPhones

Saturday January 18, 2025 10:28 am PST by
iOS 19 will not drop support for any iPhone models, according to French website iPhoneSoft.fr. The report cited a source who said iOS 19 will be compatible with any iPhone that can run iOS 18, which would mean the following models: iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhon...
airtag 4 pack blue

AirTag 2 Launching This Year With These 3 New Features

Sunday January 19, 2025 8:11 am PST by
After a four-year wait, a new AirTag is finally expected to launch in 2025. Below, we recap rumored upgrades for the accessory. A few months ago, Bloomberg's Mark Gurman said Apple was aiming to release the AirTag 2 around the middle of 2025. While he did not offer a more specific timeframe, that means the AirTag 2 could be announced by the end of June. The original AirTag was announced...
iPhone 17 Air Size Feature

'iPhone 17 Air' With Rear Camera Bar Allegedly Shown in Leaked Photo

Tuesday January 21, 2025 12:46 pm PST by
A leaker known as "Majin Bu" today shared an alleged image of a component for the rumored, ultra-thin "iPhone 17 Air" model. The blurry, pixelated image shows a pair of rear iPhone shells with a pill-shaped, raised camera bar along the top. On the left side of the bar, there is a circular cutout that appears to be for a single rear camera. On the right side of the bar, there appears to be an ...
apple power beats pro 2

Powerbeats Pro 2 Coming Soon: Apple to Announce Them 'Imminently'

Sunday January 19, 2025 8:25 am PST by
In September, Apple said that it would be launching Powerbeats Pro 2 in 2025, and it appears the wireless earbuds are coming very soon. Powerbeats Pro 2 images found in iOS 18 code In his Power On newsletter today, Bloomberg's Mark Gurman said the Powerbeats Pro 2 are "due imminently." In addition to Apple filing the Powerbeats Pro 2 in regulatory databases last month, Gurman said Apple is...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...

Top Rated Comments

xxFoxtail Avatar
15 months ago
I would have never known to type roadside into a new message.
Score: 11 Votes (Like | Disagree)
LogicalApex Avatar
15 months ago

I get their point. Apple could add a button to access the feature in Settings > Emergency SOS.
Even having it be clicking on the satellite symbol in the row of status icons that would bring up a menu of the options would be a massive improvement.

They could present a button in the messages app now that you’re in SOS Satellite mode to on board you to your options if you need them.

So many things they could do to improve this flow to increase discoverability and usefulness.

It feels like they hid this like a gesture. Except there isn’t anything “natural” about accessing it this way.

My guess is they are still improving on the feature and are trying to limit its use until they’ve completed. Only way I can explain such a complex usability flow for a company that focuses more on user experience than anyone else in the technology industry.
Score: 9 Votes (Like | Disagree)
ELman Avatar
15 months ago
As a AAA member this is great news.
Score: 9 Votes (Like | Disagree)
mnsportsgeek Avatar
15 months ago

Seems like a very awkward way to access a critical emergency feature
Seems like exactly how you access it
Score: 9 Votes (Like | Disagree)
Joe Rossignol Avatar
15 months ago

It's perfectly fine and easy. If you fear it, then I'd suggest you NEVER drive anywhere without cellular coverage. Just out of curiosity, how would you suggest Apple should do it?
I get their point. Apple could add a button to access the feature in Settings > Emergency SOS.
Score: 8 Votes (Like | Disagree)
citysnaps Avatar
15 months ago
Whoa... What a killer feature! And unexpected - thanx Apple.

I can see using this on roadtrips where cellular service is non-existent, spotty, or unreliable. Such as Joshua Tree National Park or the Mojave Desert, as just two examples.
Score: 7 Votes (Like | Disagree)