Mophie's 3-in-1 Travel Charger With MagSafe Returns to Apple Store

Mophie has resolved the intermittent charging issues plaguing its 3-in-1 Travel Charger with MagSafe, and the accessory is now once again available to purchase on Apple and ZAGG's websites. The accessory was removed from both storefronts in mid July following widespread reports from users unable to get their iPhone, AirPods, and Apple Watch to hold a charge on the device.

mophie charger 1
According to a statement from Mophie, the company will send out a firmware update kit to all current owners of a defective Travel Charger within the next two weeks. If you do own the accessory, you should be receiving an email from Mophie soon with instructions on how to get the kit.

If you haven't heard from Mophie and have had issues with the Travel Charger, you can email travelcharger@mophie.com and speak to Mophie's customer service. The kit is free and only one kit is needed regardless of how many Travel Chargers you own. The kit comprises one USB-C dongle that plugs into the USB-C port at the base of the charger and should take no longer than two minutes to update.

Trouble with the Travel Charger began sometime in June, when users in Apple's discussions community and other forums began talking about charging issues with the accessory. Many users noticed that the device was not providing a consistent charge to anything sitting on it, be it an ‌iPhone‌, AirPods, or Apple Watch. Because of this, the Travel Charger was unavailable to purchase since mid July.

Now that the problem has been addressed, you can purchase the accessory once again from Apple or ZAGG for $149.95.

(Thanks, Jens!)

Note: MacRumors is an affiliate partner with ZAGG. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.

Popular Stories

airtag purple

AirTag 2 Rumored to Launch Next Year With These New Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
Magic Mouse Next to Keyboard

No, Apple CEO Tim Cook Didn't Say He Prefers Logitech's MX Master 3 Over the Magic Mouse

Sunday November 17, 2024 3:03 pm PST by
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false. The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
New Things Your iPhone Can Do in iOS 18

18 New Things Your iPhone Can Do in iOS 18.2

Wednesday November 13, 2024 2:09 am PST by
Apple is set to release iOS 18.2 next month, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as well....
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Rumored to Surpass iPhone 6 as Thinnest iPhone Ever

Monday November 18, 2024 1:07 pm PST by
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick. "We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote. If that measurement proves to be accurate, there would be ...
iPhone 7 Lightning to Headphone Jack Adapter

Apple Seemingly Discontinuing Lightning to Headphone Jack Adapter Introduced Alongside iPhone 7

Sunday November 17, 2024 12:33 pm PST by
It appears that Apple is discontinuing the Lightning to 3.5mm headphone jack adapter that it released alongside the iPhone 7 and iPhone 7 Plus in 2016. The adapter was recently listed as "sold out" on Apple's online store in the U.S. and most other countries, according to MacRumors contributor Aaron Perris. The adapter remains available from Apple in only a handful of countries, such as...
Apple TV 4K hero 221018 feature

It's 2009 Again: Apple is Apparently Reconsidering Making a TV

Sunday November 17, 2024 5:27 am PST by
Between around 2009 and 2011, it was repeatedly rumored that Apple would be releasing a TV, but that obviously never happened. Now, a decade-and-a-half later, Bloomberg's Mark Gurman says the idea is back on the table. In his Power On newsletter today, Gurman briefly mentioned that Apple has been "evaluating" the "idea of making an Apple-branded TV set." He did not provide any further...

Top Rated Comments

mophiePR Avatar
17 months ago
mophie comms team here. Some affected customers outside of the U.S. who ordered the firmware update kit were incorrectly charged for shipping. That was not our intent. We apologize for this and are currently refunding all shipping costs to anyone charged earlier today.
Score: 4 Votes (Like | Disagree)
elfxmilhouse Avatar
17 months ago

I was thinking, "what a waste." Why not just make the firmware update downloadable?
most likely the charger does not contain the hardware to facilitate the connection to a PC. It is probably some low level programming interface. It's actually less wasteful to include that circuitry on every charger.
Score: 3 Votes (Like | Disagree)
alexcue Avatar
17 months ago
Well at least they responded to my email! Let's see how long it takes for them to ship the dongle. Seems silly they couldn't just make it a download and be done with it.
Score: 2 Votes (Like | Disagree)
b-dogg Avatar
17 months ago
Update: email just landed in to say my shipping fee of €4.99 was incorrectly charged and they are refunding me. Credit where it’s due. Literally!
Score: 1 Votes (Like | Disagree)
jazz1 Avatar
17 months ago
Well I’m going on a trip soon. I did “order” the firmware update. No way it will come in time. So I’m bringing backup charging bricks and cables just in case mine fails.
Score: 1 Votes (Like | Disagree)
mophiePR Avatar
17 months ago

For clarity, if we purchase one from The Apple Store now, we don’t need the firmware update right?
Correct!
Score: 1 Votes (Like | Disagree)