Apple Retail Stores to Offer Customers Home Delivery Option

Apple retail store staff will soon be able to offer customers home delivery during the ordering process, rather than them having to carry purchased products home.

Apple Store Vancouver Canada
Writing in his latest Power On newsletter, Bloomberg's Mark Gurman reports that the EasyPay machines Apple salespeople use when processing in-store product purchases are set to include an option for home shipping for the first time.

Not only will the new option make it more convenient for shoppers buying bulky products like an iMac or Mac Pro, it also means that if an item is out of stock, the store can still book the sale and avoid situations where customers leave empty-handed to look elsewhere.

Currently, Apple store staff are only able to help customers order larger or out-of-stock products online via Apple's website using a shop floor demo Mac or iPad, or by going onto the web themselves using their EasyPay device.

Gurman believes the new option could be effective in reducing the physical space required for stock in future stores. He also suggests the move could aid Apple's retail sales strategy for its Vision Pro headset, which will be complicated by the many different custom combinations of head bands, light seals, and prescription lens inserts.

If any aspect of the customer's required Vision Pro setup is out of stock at the store, the missing part can be shipped directly to them, thereby avoiding a potential no-sale.

According to a memo sent to retail store staff, the new program is called EasyPay Online Ordering and will roll out in early August.

Popular Stories

maxresdefault

Apple Releases iOS 18.4 With Priority Notifications, Ambient Music, New Emoji and More

Monday March 31, 2025 10:03 am PDT by
Apple today released iOS 18.4 and iPadOS 18.4, the fourth major updates to the iOS 18 and iPadOS 18 operating system updates that came out last year. iOS 18.4 and iPadOS 18.4 come two months after Apple released iOS 18.3 and iPadOS 18.3. Subscribe to the MacRumors YouTube channel for more videos. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to...
iOS 19 Mock WWDC25 Feature

iOS 19 Expected to Run on These iPhones

Monday March 31, 2025 5:28 pm PDT by
iOS 19 will not be available on the iPhone XR, iPhone XS, or the iPhone XS Max, according a private account on social media site X that has accurately provided information on device compatibility in the past. The iPhone XR, iPhone XS, and iPhone XS Max all have an A12 Bionic chip, so it looks like iOS 19 will discontinue support for that chip. All other iPhones that run iOS 18 are expected...
iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Launching Later This Year With These 10 New Features

Sunday March 23, 2025 10:00 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
AirPods Pro Firmware Feature

Apple Releases New Firmware for AirPods Pro 2 and AirPods 4

Monday March 31, 2025 11:27 am PDT by
Apple today released new firmware updates for all AirPods 4 and AirPods Pro 2 models. The new firmware is version 7E93, up from the 7B21 firmware that was installed on the AirPods Pro 2 and the 7B20 firmware available on the AirPods 4 and AirPods 4 with ANC. It is not immediately clear what new features or changes are included in the new firmware, but we'll update this article should we find ...
top stories 2025 03 29

Top Stories: WWDC 2025 Announced, iPhone 17 Pro and iOS 19 Rumors, and More

Saturday March 29, 2025 6:00 am PDT by
Apple's big developer event is a little over two months away, and rumors about what we can expect to see in Apple's next major operating system updates are becoming increasingly frequent. A public release of iOS 18.4 is also imminent with a number of updates and improvements, although we won't be getting the major Apple Intelligence Siri upgrades that had reportedly been planned for this...
iOS 19 visionOS UI Elements

Apple Codename Provides Clue About iOS 19's Rumored New Design

Sunday March 30, 2025 6:40 am PDT by
Multiple sources have claimed that iOS 19 will introduce a new design with more translucent buttons, menus, notification banners, and more, and there is now another clue that points towards this glass-like appearance. Bloomberg's Mark Gurman today said the new design project is codenamed "Solarium" internally. A solarium is a room with glass walls that allow in plenty of sunlight, so this...
macOS Sequoia Feature

Apple Releases macOS Sequoia 15.4 With Mail Categorization and More

Monday March 31, 2025 10:04 am PDT by
Apple today released macOS Sequoia 15.4, the fourth major update to the macOS Sequoia operating system that launched in September. macOS Sequoia 15.4 comes two months after the launch of macOS Sequoia 15.3. Mac users can download the ‌‌macOS Sequoia‌‌ update through the Software Update section of System Settings. It is available for free on all Macs able to run macOS 15. With...
Magic Mouse Green

What to Expect From the Magic Mouse 3

Saturday March 29, 2025 10:15 am PDT by
Apple is reportedly working on a new Magic Mouse. Below, we recap what to expect. The two key rumors for the Magic Mouse 3 so far include a relocated charging port, along with a more ergonomic design. It was briefly rumored that the Magic Mouse 3 would also feature voice control, but that was misinterpreted information. Relocated Charging Port While the Magic Mouse switched from...

Top Rated Comments

Yebubbleman Avatar
22 months ago
Screw home delivery, I want that cool shirt/bag/whateveritis that the pictured customer has in this photo!
Score: 7 Votes (Like | Disagree)
k1121j Avatar
22 months ago
For me I go to the store to have it now. It would be a no sale for me.
Score: 7 Votes (Like | Disagree)
F23 Avatar
22 months ago
feels like this should have been offered a long time ago
Score: 5 Votes (Like | Disagree)
jlc1978 Avatar
22 months ago

This is odd. Apple already offer delivery, and now they want to offer in store shoppers home delivery of their in store purchases. If you’re going to buy a big computer then take a strong companion to carry the damned thing home.
I would guess some people will like the option of seeing the product but not having to lug it around while shopping or dragging it to their car.


Also, “if an item is out of stock, the store can still book the sale and avoid situations where customers leave empty-handed to look elsewhere…” you mean ‘give us your money and we’ll get back to you? No deal banana peel. You ain’t got stock, you ain’t getting my money.
I get it because if I go to a store I want to walk out with my purchase, otherwise I'd order from Amazon.

The flip side is it saves having to go to another store or several in search of a product. Some people may prefer that option; to each his own.


Tell your inventory guy to do his job better.
If you never are out of stock your inventory person may not be doing their job. Having enough stock to satisfy every sale means have a lot of stuff sitting on the shelves longer than necessary, and thus your carrying costs are higher, so sometimes not having a product is more profitable than having it.


I guess that makes sense if it’s expensive and or large. And you want to see the product in person first and discuss it with Apple sales staff. Not everyone buys blindly off the internet.
Exactly. How often have you seen the comment that someone goes into a store to look at it and then buys it from Amazon because it's cheaper? Many people want to see something before they buy, especially something as expensive as a computer; or they want help deciding between several options.
Score: 5 Votes (Like | Disagree)
TIMO_737 Avatar
22 months ago

Definitely a nice option and would cut down on the shipping-carrier related theft that I had to deal with once upon a time. (it was signed for and then stolen by the driver) Been doing in store pickup ever since whenever possible.

Also, post covid, carriers are just leaving packages out on the door stop, regardless of value without even knocking
Exactly. I buy my products in store because home delivery is always a mess. Delivery guy arrives just when not at home and leaves $$$ at the door for any one to take it. Package completely destroyed. Package missing for a couple of days. I don’t like the idea of “could be effective in reducing the physical space required for stock in future stores.”. If this means stock is gonna be lower at stores it’s going the wrong way. People that want to get stuff delivered at home won’t even visit the store in most cases.
Score: 4 Votes (Like | Disagree)
The Cockney Rebel Avatar
22 months ago
This is nothing new.

When I bought my iMac, in 2008 (from the Regent Street store) it was delivered from the store on the same day.
Score: 4 Votes (Like | Disagree)