iCloud for Windows Users Complain of Corrupted Videos, Photos From Strangers
Apple's iCloud for Windows software appears to experiencing serious issues for some users, with complaints on the MacRumors forums about corrupted videos and images from strangers appearing in Photo Libraries.
There are a handful of complaints from customers who are running into complications with iPhone 13 Pro and iPhone 14 Pro models. Videos recorded on an iPhone and then synced with iCloud for Windows are turning black with scan lines, rendering the videos unwatchable.
More worryingly, some users are seeing strange photos and videos that do not belong to them appearing in their libraries when they attempt to watch these corrupted videos. MacRumors reader sleeping_ghost explains:
iCloud for Windows is corrupting videos recorded from an iPhone 14 pro max resulting in black videos with scan lines. On rare occasions, it is inserting stills into videos from unknown sources, possibly other's iCloud accounts. I've been shown photos of other people's families I've never seen in my life, soccer games, and other random photos. Obviously, this is extremely concerning and does not exactly make me feel safe using iCloud.
It is not clear if the photos are images from other iCloud users, but it appears possible. From the thread, users have seen random families, children, soccer games, and other similar photo content.
Deleting the iCloud for Windows app does not appear to fix the issue, as it may be server side, and several people have reported it to Apple, so the company may be aware. Windows 11 and Windows 10 both appear to be impacted, and it may only be affecting devices with certain settings like HDR and HEVC enabled.
Popular Stories
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices.
Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025:
Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
Apple may have updated several iPads and Macs late last year and early this year, but there are still multiple new devices that we're looking forward to seeing in 2025. Most will come in September or October, but there could be a few surprises before then.
We've rounded up a list of everything that we're still waiting to see from Apple in 2025.
iPhone 17, 17 Air, and 17 Pro - We get...
A common complaint about the iPad Pro is that the iPadOS software platform fails to fully take advantage of the device's powerful hardware.
That could soon change.
Bloomberg's Mark Gurman today said that iPadOS 19 will be "more like macOS."
Gurman said that iPadOS 19 will be "more like a Mac" in three ways:Improved productivity
Improved multitasking
Improved app window management...
Apple's upcoming foldable iPhone (or "iPhone Fold") will feature two screens as part of its book-style design, and a Chinese leaker claims to know the resolutions for both of them.
According to the Weibo-based account Digital Chat Station, the inner display, which is approximately 7.76 inches, will use a 2,713 x 1,920 resolution and feature "under-screen camera technology." Meanwhile, the...
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the MacBook Pro is now several years away, think again.
Bloomberg's Mark Gurman has said he expects only a small...
Apple is working on a new version of the Vision Pro with two key advantages over the current model, according to Bloomberg's Mark Gurman.
Specifically, in his Power On newsletter today, Gurman said Apple is developing a new headset that is both lighter and less expensive than the current Vision Pro, which starts at $3,499 in the U.S. and weighs up to 1.5 pounds.
Gurman said Apple is also...
On this week's episode of The MacRumors Show, we catch up on the latest iOS 19 and watchOS 12 rumors, upcoming devices, and more.
Subscribe to The MacRumors Show YouTube channel for more videos
Detailed new renders from leaker Jon Prosser claim to provide the best look yet at the complete redesign rumored to arrive in iOS 19, showing more rounded elements, lighting effects, translucency, and...
It was a big week for leaks and rumors in the Apple world, with fresh claims about iOS 19, the iPhone 17 Pro, and even the 20th anniversary iPhone coming a couple of years from now.
Sources also spilled the tea on the inner turmoil at Apple around the Apple Intelligence-driven Siri revamp that has seen significant delays, so read on below for all the details on these stories and more!
iOS ...
Apple and other electronics manufacturers have received a break from Trump's reciprocal tariffs, with the U.S. Customs and Border Protection agency sharing a long list of products excluded from the levies last night.
iPhones, Macs, iPads, Apple Watch, and other Apple devices will not be subject to the 125 percent tariffs that have been put in place on imported Chinese goods, nor will Apple...
