Craig Federighi Admits Apple's Beta Programs Don’t Provide the Interaction and Influence Many Users Desire

Apple's senior vice president of software engineering, Craig Federighi, has admitted that the company's beta testing program, which offers developers and public beta testers access to beta versions of iOS, iPadOS, watchOS, tvOS, and macOS, isn't effective in giving users the amount of influence and interaction they desire.

craig ios 16 wwdc
In an email exchange with MacRumors reader Kieran, Federighi responded to a complaint that Apple’s beta program doesn’t effectively listen to user feedback and suggestions, noting the challenge Apple faces when "literally millions of people participate in our betas, and many, many, many of them want to provide feedback to help influence Apple's products."

When users enroll in Apple's beta program, they're given a device profile that allows them to download early versions of Apple's next operating system, such as iOS 16 and macOS Ventura. Beta testing happens all year round but is most prominent following WWDC in June, where new versions of Apple's operating systems are shown before they're released to the general public in the fall. During the summer, beta testers test the software, finding and reporting bugs, suggestions, and general comments about the new updates.

To provide feedback to Apple, users can use the Feedback app and fill in information about the bug they're experiencing or a suggestion. Often, however, beta users' feedback goes unanswered by Apple. "I agree that the current approach isn't giving many in the community what they'd like in terms of interaction and influence," Federighi admits. "We haven't yet figured out how to achieve that in a practical and constructive way. We'll keep thinking," he continued.

Apple has in the past responded quite drastically to feedback from beta users over changes and new features in iOS, iPadOS, and macOS, but only after widespread criticism and coverage.

For example, last year, Apple turned around a design change for Safari on macOS Monterey following widespread user complaints, allowing users to choose between the design it had promised that was more refined and easier to use and the older tab bar design. More recently, Apple also responded to heavy criticism regarding Stage Manager on iPadoS 16 by delaying iPadOS 16's release entirely and key new features until later this year.

While it's unclear what Apple will do to address the ineffectiveness felt by beta users on the part of interaction and influence over Apple's operating system, as admitted by Federighi, we could see an updated approach for next year's batch of new updates, which will include iOS 17 and macOS 14.

Popular Stories

iOS 18

iOS 18.4 Coming Next Week With These New Features for Your iPhone

Friday February 14, 2025 6:18 am PST by
The first iOS 18.4 beta for iPhones should be just around the corner, and the update is expected to include many new features and changes. Bloomberg's Mark Gurman expects the iOS 18.4 beta to be released by next week. Below, we outline what to expect from iOS 18.4 so far. Apple Intelligence for Siri Siri is expected to get several enhancements powered by Apple Intelligence on iOS...
iPhone 17 Roundup Feature 2

iPhone Design to Change 'Significantly' This Year

Monday February 17, 2025 7:09 am PST by
Apple is set to "significantly change" the iPhone's design language later this year, according to a Weibo leaker. In a new post, the user known "Digital Chat Station" said that the iPhone's design is "starting to change significantly" this year. The "iPhone 17 Air" reportedly features a "horizontal, bar-shaped" design on the rear, likely referring to an elongated camera bump. On the other...
Apple Maps 2024

Apple Maps Might Start Showing Ads

Sunday February 16, 2025 7:22 am PST by
Apple is "exploring" the idea of showing search ads in the Apple Maps app, according to Bloomberg's Mark Gurman. Back in 2022, Gurman said software engineering was "already underway" to display ads in the Apple Maps app, but Apple did not move forward with the idea at the time. Today, he said Apple is "giving this notion more thought" again. This time around, he said Apple has yet to...
apple launch feb 2025 alt

What to Expect From the 'Apple Launch' Next Week

Thursday February 13, 2025 11:48 am PST by
Apple has yet to announce any new devices this year, but that could change starting next week. Apple CEO Tim Cook today said to "get ready" for a "launch" on Wednesday, February 19. "Get ready to meet the newest member of the family," said Cook, in a social media post. The post includes an #AppleLaunch hashtag, along with a short video featuring an animated Apple logo inside of a circle....
m2 pro mac mini

Apple is Now Selling a Refurbished Mac Mini for Just $319 (!)

Saturday February 15, 2025 9:58 am PST by
A few days ago, we reported that Apple's refurbished Mac mini pricing had a problem, and it appears that Apple has taken note. Apple was offering a refurbished Mac mini with the M2 chip, 16GB of RAM, and 256GB of storage for $559, which was $50 more than a refurbished Mac mini with the M4 chip, 16GB of RAM, and 256GB of storage. All other key specifications were equal. That's no longer...
iPhone 17 Pro Render Front Page Tech

iPhone 17 Pro With All-New Camera Bar Design Allegedly Revealed

Thursday February 13, 2025 5:49 pm PST by
Apple's next-generation iPhone 17 Pro will feature three rear cameras arranged in a familiar triangular layout, but the cameras will be housed in an all-new rectangular camera bar with rounded corners, according to YouTube channel Front Page Tech. iPhone 17 Pro camera design render created by Asher for Front Page Tech In a video uploaded today, Front Page Tech host Jon Prosser said the camera ...
Tim Cook Apple Park

10+ Announcements Apple Could Have Rolled Into a February Event

Saturday February 15, 2025 8:00 am PST by
Apple appears to have enough upcoming product announcements to justify a full event this month, yet all signs indicate these reveals will be handled through a series of press releases instead. There are a multitude of rumors from reliable sources about specific announcements in the coming weeks, so here's everything that Apple could have feasibly included in a hypothetical February event: ...
iPhone SE 4 Thumb 1

Apple's Next iPhone SE Launching on Wednesday - Here's What We Know

Friday February 14, 2025 4:04 pm PST by
Apple CEO Tim Cook teased an Apple announcement that's coming on Wednesday, February 19, and it's looking like that mystery announcement will be the next-generation iPhone SE. We've been hearing about the iPhone SE 4 for quite some time now, and we essentially know everything to expect. If you want a sneak peek at what's coming, read on. Naming Apple first introduced the iPhone SE in...

Top Rated Comments

vegetassj4 Avatar
30 months ago
I thought the public releases were the betas the way things are going lately
Score: 41 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
30 months ago

Craig, how about the following points I have been requesting for years:
- Better windows management on MacOS
- Notification sync between devices
- “Proper” iPadOS

I can list dozens of requested features that have been neglected in favor of silly changes to stock apps that are not really worthy of OS upgrades.
How about a Calculator App for an iPad?
Score: 29 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
30 months ago
Sometimes I feel like when users report the bugs they just sit there for months until something big happens.

The overall goal should be: Listen to one feedback at a time and get the bugs sorted out. One by One!
Score: 28 Votes (Like | Disagree)
IMPOSSIBLEMAN Avatar
30 months ago
Craig, how about the following points I have been requesting for years:
- Better windows management on MacOS
- Notification sync between devices
- “Proper” iPadOS

I can list dozens of requested features that have been neglected in favor of silly changes to stock apps that are not really worthy of OS upgrades.
Score: 18 Votes (Like | Disagree)
JM Avatar
30 months ago
The first step is to admit you have a problem.

At least he publicly admitted it, hopefully it means they will take steps to address it.
Score: 17 Votes (Like | Disagree)
orbital~debris Avatar
30 months ago

While it's unclear what Apple will do to address the ineffectiveness felt by beta users on the part of interaction and influence over Apple's operating system, as admitted by Federighi, we could see an updated approach for next year's batch of new updates, which will include iOS 17 and macOS 14.
Seems to me Apple usually engage with something like this when they have/are soon to have something to bring to the table.
Score: 13 Votes (Like | Disagree)