Apple Acknowledges 'SIM Not Supported' Bug Impacting iPhone 14 Users

Apple has acknowledged yet another iOS 16 bug impacting customers of the iPhone 14, this time related to cellular data and SIM card support.

iphone 14 lineup
In a memo seen by MacRumors, Apple acknowledges that some users of the ‌iPhone‌ 14, ‌iPhone‌ 14 Plus, ‌iPhone‌ 14 Pro, and ‌iPhone‌ 14 Pro Max may see a message that reads "SIM Not Supported" appear on their device. After displaying the pop-up message, the ‌iPhone‌ may entirely freeze, according to the memo. Apple says it's "investigating" the issue and notes it's not a hardware problem, adding that customers should keep their software up to date.

In the meantime, as the investigation is ongoing, Apple advises customers to wait a few minutes to see if the message disappears. If it doesn't, customers should not attempt to restore the device, Apple emphasizes in the memo. Instead, customers should head to an Apple Store or authorized service provider where a request for technical assistance can be submitted, and the issue resolved.

This is not the first time Apple has acknowledged a bug for its latest iPhones. In the days and weeks following its launch, the ‌iPhone‌ 14 has had several issues, including issues with device activations and camera vibrations. Both issues have been addressed in subsequent iOS 16 updates. Apple is currently testing iOS 16.1 with developers and public beta testers, with a launch expected at the end of this month.

Related Forum: iPhone

Popular Stories

M5 MacBook Pro

Apple Announces New 14-Inch MacBook Pro With M5 Chip

Wednesday October 15, 2025 6:07 am PDT by
Apple today updated the 14-inch MacBook Pro base model with its new M5 chip, which is also available in updated iPad Pro and Vision Pro models. In addition, the base 14-inch MacBook Pro can now be configured with up to 4TB of storage on Apple's online store, whereas the previous model maxed out at 2TB. However, the maximum amount of unified RAM available for this model remains 32GB. Like...
Apple iPad Pro hero M5

Apple Debuts New iPad Pro With M5 Chip, Faster Charging, and More

Wednesday October 15, 2025 6:16 am PDT by
Apple today announced the next-generation iPad Pro, featuring the custom-designed M5, C1X, and N1 chips. The M5 chip has up to a 10-core CPU, with four performance cores and six efficiency cores. It features a next-generation GPU with Neural Accelerator in each core, allowing the new iPad Pro to deliver up to 3.5x the AI performance than the previous model, and a third-generation ray-tracing ...
maxresdefault

Here's Everything Apple Announced Today

Wednesday October 15, 2025 3:54 pm PDT by
We didn't get a second fall event this year, but Apple did unveil updated products with a series of press releases that went out today. The M5 chip made an appearance in new MacBook Pro, Vision Pro, and iPad Pro models. Subscribe to the MacRumors YouTube channel for more videos. We've rounded up our coverage and highlighted the main feature changes for each device below. MacBook Pro M5...
iphone air thickness

Apple Said to Cut iPhone Air Production Amid Underwhelming Sales

Friday October 17, 2025 8:29 am PDT by
Apple plans to cut production of the iPhone Air amid underwhelming sales performance, Japan's Mizuho Securities believes (via The Elec). The Japanese investment banking and securities firm claims that the iPhone 17 Pro and iPhone 17 Pro Max are seeing higher sales than their predecessors during the same period last year, while the standard iPhone 17 is a major success, performing...
HomePod mini and Apple TV

Apple's Next Rumored Products: New HomePod Mini, Apple TV, and More

Thursday October 16, 2025 9:13 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro, iPad Pro, and Vision Pro with its next-generation M5 chip, but previous rumors have indicated that the company still plans to announce at least a few additional products before the end of the year. The following Apple products have at one point been rumored to be updated in 2025, although it is unclear if the timeframe for any of them has...
Vision Pro M5 Announcement

Apple Updates Vision Pro With M5 Chip, Dual Knit Band, and 120Hz Support

Wednesday October 15, 2025 6:14 am PDT by
Apple today updated the Vision Pro headset with its next-generation M5 chip for faster performance, and a more comfortable Dual Knit Band. The M5 chip has a 10-core CPU, a 10-core GPU with Neural Accelerators, and a 16-core Neural Engine, and we have confirmed the Vision Pro still has 16GB of RAM. With the M5 chip, the Vision Pro offers faster performance and longer battery life compared...
14 inch MacBook Pro Keyboard

New 14-Inch MacBook Pro Has Two Key Upgrades Beyond the M5 Chip

Thursday October 16, 2025 8:31 am PDT by
Apple on Wednesday updated the 14-inch MacBook Pro base model with an M5 chip, and there are two key storage-related upgrades beyond that chip bump. First, Apple says the new 14-inch MacBook Pro offers up to 2× faster SSD performance than the equivalent previous-generation model, so read and write speeds should get a significant boost. Apple says it is using "the latest storage technology," ...
MacBook Pro M5 Screen

New MacBook Pro Does Not Include a Charger in the Box in Europe

Wednesday October 15, 2025 6:59 am PDT by
The new 14-inch MacBook Pro with an M5 chip does not include a charger in the box in European countries, including the U.K., Ireland, Germany, Italy, France, Spain, the Netherlands, Norway, and others, according to Apple's online store. In the U.S. and all other countries outside of Europe, the new MacBook Pro comes with Apple's 70W USB-C Power Adapter, but European customers miss out....
airpods max 2024 colors

AirPods Max 2: Everything We Know So Far

Tuesday October 14, 2025 8:43 am PDT by
Apple's AirPods Max have now been available for almost five years, so what do we know about the second-generation version? According to Apple supply chain analyst Ming-Chi Kuo, the new AirPods Max will be lighter than the current ones, but exactly how much is as yet known. The current AirPods Max weigh 0.85 pounds (386.2 grams), excluding the charging case, making it one of the heavier...
macbook pro blue

Apple's M5 MacBook Pro Imminent: What to Expect

Tuesday October 14, 2025 4:35 pm PDT by
Apple is going to launch a new version of the MacBook Pro as soon as tomorrow, so we thought we'd go over what to expect from Apple's upcoming Mac. M5 Chip The MacBook Pro will be one of the first new devices to use the next-generation M5 chip, which will replace the M4 chip. The M5 is built on TSMC's more advanced 3-nanometer process, and it will bring speed and efficiency improvements. ...

Top Rated Comments

redbeard331 Avatar
39 months ago
Android is so buggy
Score: 31 Votes (Like | Disagree)
JosephAW Avatar
39 months ago
This is why Apple should release new devices with a stable iOS version instead of forcing us to be beta testers on new devices. o_O
Score: 27 Votes (Like | Disagree)
MathersMahmood Avatar
39 months ago
Let's blame it on WFH in 3,2,1 GO!
Score: 26 Votes (Like | Disagree)
steve09090 Avatar
39 months ago

Let's blame it on WFH in 3,2,1 GO!
…. And if people were working from the office, none of this would happen! ?
Score: 17 Votes (Like | Disagree)
T Coma Avatar
39 months ago
“Apple Acknowledges Bug Impacting Users”



Attachment Image
Score: 16 Votes (Like | Disagree)
DMG35 Avatar
39 months ago
Its not like you can just walk into an Apple store and they will see you. They are going to tell you to make an appointment and come back, and that might be days later.

Come on Apple, this shouldn't be happening.
Score: 15 Votes (Like | Disagree)