iPhone 14 Pro Users Experiencing Issue With CarPlay Phone Calls

Following the launch of the iPhone 14 Pro and iPhone 14 Pro Max last week, some early adopters of the devices said they have experienced an issue that prevents them from being heard at a suitable volume during phone calls initiated via CarPlay in a vehicle.

CarPlay Phone Call
Affected users have documented this problem across the MacRumors Forums, Reddit, Twitter, and the Apple Support Community over the past three to four days. Most of the users said that after calling someone via CarPlay with an iPhone 14 Pro or iPhone 14 Pro Max, their voice sounded quiet or far away on the receiving end of the call.

The majority of complaints are from users with an iPhone 14 Pro or Pro Max running iOS 16.0.1, but at least one user said the issue also appears to affect the standard iPhone 14, and there are also comments claiming that downgrading to iOS 16.0 does not help.

MacRumors was able to reproduce the issue by making a phone call via wired CarPlay in a 2022 Honda Civic with an iPhone 14 Pro running iOS 16.0.1. The issue did not occur with a regular hands-free Bluetooth call with the same device in the vehicle.

It's unclear what the cause of the issue is or how many users are affected, but it seems to be yet another bug affecting iPhone 14 models. Apple is already planning to release an iOS 16 update next week with fixes for issues with the rear camera on iPhone 14 Pro models vibrating uncontrollably in select apps, iPhone 14 Pro models freezing after a data transfer from another iPhone, and excessive copy and paste permission prompts.

We reached out to Apple to ask if it is aware of this issue, but the company did not immediately respond to our request for comment. We will share any additional information about this issue, including any response from Apple, as it becomes available.

Related Roundup: CarPlay

Popular Stories

iOS 18 Siri Personal Context

Report Reveals Internal Chaos Behind Apple's Siri Failure

Thursday April 10, 2025 7:15 am PDT by
A new report from The Information today reveals much of the internal turmoil behind Apple Intelligence's revamped version of Siri. Apple apparently weighed up multiple options for the backend of Apple Intelligence. One initial idea was to build both small and large language models, dubbed "Mini Mouse" and "Mighty Mouse," to run locally on iPhones and in the cloud, respectively. Siri's...
Apple 2025 Thumb 1

10 Products Still Coming From Apple in 2025

Friday April 11, 2025 4:14 pm PDT by
Apple may have updated several iPads and Macs late last year and early this year, but there are still multiple new devices that we're looking forward to seeing in 2025. Most will come in September or October, but there could be a few surprises before then. We've rounded up a list of everything that we're still waiting to see from Apple in 2025. iPhone 17, 17 Air, and 17 Pro - We get...
M6 MacBook Pro Feature 1

Waiting for the Perfect MacBook Pro? 2026 Might Be the Year

Thursday April 10, 2025 4:19 am PDT by
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the MacBook Pro is now several years away, think again. Bloomberg's Mark Gurman has said he expects only a small...
maxresdefault

The MacRumors Show: New iOS 19, iPhone 17, and Apple Watch Ultra 3 Leaks

Friday April 11, 2025 7:13 am PDT by
On this week's episode of The MacRumors Show, we catch up on the latest iOS 19 and watchOS 12 rumors, upcoming devices, and more. Subscribe to The MacRumors Show YouTube channel for more videos Detailed new renders from leaker Jon Prosser claim to provide the best look yet at the complete redesign rumored to arrive in iOS 19, showing more rounded elements, lighting effects, translucency, and...
Alleged iOS 19 Icons Front Page Tech

iOS 19 Leak Reveals Alleged New Design With Rounder App Icons, Floating Tab Bar, and More

Monday April 7, 2025 3:13 pm PDT by
YouTube channel Front Page Tech is back today with another video that provides a closer look at iOS 19's alleged design changes. The video contains re-created renders of iOS 19, which are allegedly based on real footage of the software update, provided by sources within Apple. Overall, iOS 19 is expected to have a more glass-like, visionOS-inspired design, with added translucency for user...
Apple Northbrook

Apple Store in Chicago Area Permanently Closing Later This Month

Wednesday April 9, 2025 9:56 am PDT by
Apple will be permanently closing its store at the Northbrook Court shopping mall in the Chicago suburb of Northbrook on April 26, the company has announced. Apple has added the following notice to the store's web page:Thank you Northbook. Apple Northbrook is closing on April 26 at 7pm. We're still here for you. Please visit apple.com/retail to find your nearest store.Apple Northbrook opened ...
iOS 18

iOS 18.5 Includes Two Changes So Far

Wednesday April 9, 2025 9:09 am PDT by
Apple released the first beta of iOS 18.5 last week, and so far the software update includes only two minor changes. The changes are in the Mail and Settings apps. In the Mail app, you can now easily turn off contact photos directly within the app, by tapping on the circle with three dots in the top-right corner. In the Settings app, there is some new AppleCare+ information. For ...
apple intelligence black

NYT: Apple's AI Struggles Began with 2023 Chip Budget Dispute

Friday April 11, 2025 4:33 am PDT by
Apple's current struggles with Apple Intelligence and Siri began in early 2023 when AI head John Giannandrea sought approval from CEO Tim Cook to purchase more AI chips for development, according to a new report from The New York Times. Cook initially approved doubling the team's chip budget, but CFO Luca Maestri reportedly reduced the increase to less than half that amount, and instead...
iPhone Fold Vertical Feature

Apple's 18.8-Inch Foldable Device to Enter Mass Production in Late 2026

Thursday April 10, 2025 1:33 am PDT by
Along with an iPhone "Fold," Apple is believed to be working on a larger foldable device that's somewhere around 19 inches, and one analyst suggests it could arrive as soon as late next year alongside Apple's rumored foldable iPhone. In a new research note covering likely post-tariff scenarios for Apple, investment firm GF Securities' lead analyst Jeff Pu says that both 18.8-inch and...

Top Rated Comments

BWhaler Avatar
34 months ago
what a bug riddled launch.
Score: 48 Votes (Like | Disagree)
ian87w Avatar
34 months ago
And people want an Apple car...
Score: 20 Votes (Like | Disagree)
doboy Avatar
34 months ago
One problem after another. Nice going Apple. They really have been sucking hard with the iOS versions and updates
Score: 18 Votes (Like | Disagree)
Hart1583 Avatar
34 months ago
Work from home they said. It’ll be fun they said.
Score: 18 Votes (Like | Disagree)
JosephAW Avatar
34 months ago
Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
Score: 16 Votes (Like | Disagree)
tagsaid Avatar
34 months ago

Too bad Apple wouldn't separate the launch of a new iOS and a new iPhone.
It would be better to launch a new iOS in January and a new phone in September. :rolleyes:
So in cases like the iPhone 14, where they have a truly brand new feature - dynamic island - you’d want them to have like an iOS 15.7 for 4 months just to support that? If anything I’d say flip your theory and say new OS in September and new device in January
Score: 13 Votes (Like | Disagree)