Apple Will Soon Offer Face ID Repairs Without Replacing the Entire iPhone
Apple Stores and Apple Authorized Service Providers will soon be able to repair Face ID on the iPhone XS and newer without having to replace the whole device, according to an internal memo obtained by MacRumors from a reliable source.
Apple said authorized technicians will soon have access to a new TrueDepth Camera service part containing all Face ID and front camera modules, allowing for same-unit repairs. Apple said the move will help to reduce the number of whole-unit repairs completed, as part of the company's commitment to reduce the carbon footprint of its products.
For customers, same-unit Face ID repairs could be more affordable than a whole-unit replacement, but the memo did not include pricing details.
Apple introduced Face ID on the iPhone X in 2017, but that device appears to be excluded from the new same-unit repair process for the TrueDepth system. The new service part will be available for the iPhone XS and newer.
Apple Stores and Apple Authorized Service Providers will be able to use the Apple Service Toolkit diagnostic tool to determine when to perform a same-unit Face ID repair instead of a whole-unit replacement or an "iPhone Rear System" repair. Apple said related documentation and training will be made available at a later date.
Popular Stories
Apple's iPhone 17 Pro and iPhone 17 Pro Max will offer "significant design changes," The Information's Wayne Ma reports.
The two flagship iPhone 17 models will be the first high-end iPhones to feature an aluminum frame since the delineation of the iPhone lineup into Pro and non-Pro models. In recent years, lower-end iPhone models such as the iPhone SE and iPhone 16 have featured aluminum...
Black Friday 2024 is just a few days away, and as always this will be the best time of the year to shop for great deals. Right now, this includes big savings on popular Apple products like AirPods, Apple Watch, MacBook Air, iPad, and more.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps...
We're less than one week away from Black Friday on November 29, and Best Buy and Amazon currently have all-time low prices across Apple's entire iPad lineup. This includes Apple's 9th and 10th generation iPad, iPad mini 7, iPad Air, and iPad Pro.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which...
The Information's Wayne Ma and Qianer Liu today published an in-depth report about the "iPhone 17 Air," revealing several new details about the device.
The report said prototypes of the device have a thickness of between 5mm and 6mm, which would make it the thinnest iPhone ever. In comparison, iPhone 16 models are 7.8mm thick and iPhone 16 Pro models are 8.25mm thick.
Due to this...
Black Friday 2024 is just a few days away, and you can already find the year's best prices on nearly every Mac at Amazon. Specifically, this includes the new M4 iMac, M4 MacBook Pro, and the M2 and M3 MacBook Air. We've also included a great deal on the Apple Studio Display.
Note: MacRumors is an affiliate partner with Amazon. When you click a link and make a purchase, we may receive a small...
