Apple Will Soon Offer Face ID Repairs Without Replacing the Entire iPhone
Apple Stores and Apple Authorized Service Providers will soon be able to repair Face ID on the iPhone XS and newer without having to replace the whole device, according to an internal memo obtained by MacRumors from a reliable source.
Apple said authorized technicians will soon have access to a new TrueDepth Camera service part containing all Face ID and front camera modules, allowing for same-unit repairs. Apple said the move will help to reduce the number of whole-unit repairs completed, as part of the company's commitment to reduce the carbon footprint of its products.
For customers, same-unit Face ID repairs could be more affordable than a whole-unit replacement, but the memo did not include pricing details.
Apple introduced Face ID on the iPhone X in 2017, but that device appears to be excluded from the new same-unit repair process for the TrueDepth system. The new service part will be available for the iPhone XS and newer.
Apple Stores and Apple Authorized Service Providers will be able to use the Apple Service Toolkit diagnostic tool to determine when to perform a same-unit Face ID repair instead of a whole-unit replacement or an "iPhone Rear System" repair. Apple said related documentation and training will be made available at a later date.
Popular Stories
iOS 19 will not drop support for any iPhone models, according to French website iPhoneSoft.fr. The report cites a source within Apple.
The report said that iOS 19 will be compatible with any iPhone that is capable of running iOS 18, which would mean the following models:
iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
iPhone 15
iPhone 15 Plus
iPhone 15 Pro
...
It's looking like 2025 is going to be an important year for Apple, with the company planning to revamp the iPhone, push further into smart home products, and improve Apple Intelligence. There are tons of new products rumored for 2025, including new iPhones, M4 Macs, a smart home command center, and much more.
We've highlighted the top five Apple products that will have the biggest impact in...
Apple earlier this month released macOS 15.2, and in doing so it accidentally confirmed new MacBook Air models coming next year.
Apple accidentally released macOS 15.2 restore files for unreleased "MacBook Air (13-inch, M4, 2025)" and "MacBook Air (15-inch, M4, 2025)" models. While it no surprise that the 13-inch and 15-inch MacBook Air models were going to be updated with the M4 ...
Apple appears to be internally testing iOS 18.2.1 for the iPhone, based on evidence of the software update in our website's analytic logs this week. The logs have accurately revealed many iOS versions before they were released.
iOS 18.2.1 should be a minor update that fixes bugs and/or addresses security vulnerabilities, but it is unclear which specific issues might be resolved. The update...
Apple plans to release a new "HomePod" with a 7-inch LCD display, an A18 chip, and Apple Intelligence support in 2025, according to DigiTimes.
Google's Nest Hub
It is unclear how much the screen-equipped HomePod would cost, but Apple is seemingly aiming for a reasonable price. In a paywalled report this week, the supply chain publication said Apple has selected China-based manufacturer Tianma ...
Apple launched the controversial "trashcan" Mac Pro eleven years ago today, introducing one of its most criticized designs that persisted through a period of widespread discontentment with the Mac lineup.
The redesign took the Mac Pro in an entirely new direction, spearheaded by a polished aluminum cylindrical design that became unofficially dubbed the "trashcan" in the Mac community. All of ...
The current Apple TV 4K was released more than two years ago, so the streaming device is becoming due for a hardware upgrade soon. Fortunately, it was recently rumored that a new Apple TV will launch at some point next year.
Below, we recap rumors about the next-generation Apple TV.
Bloomberg's Mark Gurman last week reported that Apple has been working on its own combined Wi-Fi and...
On this week's episode of The MacRumors Show, we take a look ahead to all of Apple's expected hardware announcements for 2025.
Subscribe to The MacRumors Show YouTube channel for more videos
Rumors and reports from a range of reliable sources suggest that Apple will release at least 22 new products in 2025, with a series of minor to major updates and refreshes planned for the iPhone, iPads,...
