Apple is offering customers free two-hour delivery on orders of Macs, iPhones, iPads, and Apple Watch orders in select cities ahead of the holiday season, looking to make it more convenient for customers to purchase last-minute gifts.
The new offer, which runs from December 22 until December 24, gives customers the option to receive their order on a wide range of Apple products within a two-hour timeframe for free. Two-hour delivery normally costs $9, and Apple ran a similar promotion in 2019.
Apple says the offer is available in "most metro areas" and is available on in-stock items. The offer does not apply to engraved Macs or purchases made using bank financing or by bank transfer. Customers can check whether their order and/or location qualifies for the offer during checkout in the Apple Store app or apple.com.
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Is this the infamous service where Apple uses Uber to deliver an expensive iPhone or Mac?
The horror story begins with the delivery driver picking up the product from the Apple Store. Shortly after, the driver cancels the delivery claiming the customer isn’t available. You’re stuck with the charge while Apple tells you to call Uber and Uber tells you to call Apple.
I'd love to see this work where I live. Nearest Apple Store is 2 hours away...I put in an order, a poor sales associate gets the push notification, plugs in driving time "I have to leave right now!" they spend 4-5 hours of their day delivering an Apple Watch to me.
..yeah, I can see why this is only available for cities.
There’s a caveat to this, orders are only available for delivery if there is available couriers. So meaning, if nobody’s able available to actually deliver the order, you won’t receive it, where your order sits in lingo. There’s no guarantee with the two hour delivery, although; I’d say it depends on what time of day your order is actually fulfilled.
Additionally, I would only take advantage of this service if it was like a watch band or a cheaper accessory. Anything expensive, I wouldn’t trust an iPad Pro or stainless steel Apple Watch in the hands of an unknown courier. In my city, two-hour deliveries are not fulfilled by the likes of FedEx or UPS, it’s typically like a third party ‘grab-N go’ courier delivery service, where you have no idea how your products are managed.
Don’t use this service. Lot’s of horror stories on r/Apple about Uber drivers just keeping the products and marking it as delivered. Uber says to call Apple and Apple says to call Uber.
Many were not able to get a resolution and had to issue a charge back.
