Apple Giving Customers a Second Chance to Buy AppleCare+ After Their iPhone or Mac is Repaired
Apple is now providing customers who have faced a costly out-of-pocket repair for an iPhone or Mac with a second chance to purchase AppleCare+ coverage for the device, although there are some strings attached to the policy.
In an internal memo this week, obtained by MacRumors, Apple said customers who had an iPhone or Mac repaired at an Apple Store or Apple Authorized Service Provider are now eligible to purchase AppleCare+ for the device, so long as the device was purchased less than one year ago and passes a physical inspection and diagnostics after repair.
For customers who are unsure if their iPhone was repaired by an Apple Authorized Service Provider, iOS 15.2 introduces a new "Parts and Service History" in Settings > General > About that indicates if components like the battery and display are genuine Apple parts. The software update is expected to be released as early as next week.
Customers are still required to pay Apple's full out-of-warranty fees for any repairs completed prior to purchasing AppleCare+ coverage for the device.
An example scenario: A customer named John purchases a new iPhone, but he decides not to pay for AppleCare+ coverage for the device. A few months later, John drops the iPhone and the display is cracked. John takes the iPhone to an Apple Store to be repaired and faces costly out-of-warranty service fees since he decided not to purchase AppleCare+. Since the iPhone is less than one year old, John is advised that he can still purchase AppleCare+ for the device so that any subsequent repairs aren't as expensive.
The policy is in effect at Apple Store and Apple Authorized Service Provider locations in all countries and regions where AppleCare+ is available.
This expanded AppleCare+ eligibility for repaired iPhones and Macs should further boost Apple's services revenue, which hit a record $18.27 billion last quarter.
Popular Stories
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence.
Image credit: Reddit user No_Highlight7476
The Turbo feature provides enhanced network performance through ...
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1.
The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
Anker today kicked off its big Black Friday sale, which is set to run through December 9. This sale includes notable discounts on portable chargers, USB-C hubs, cables, and more.
Note: MacRumors is an affiliate partner with Anker. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
There are a few bonus offers during this event as ...
Apple has partnered with select merchants to offer Apple Card users three percent Daily Cash back on their purchases, and two new companies were added to the partner list today. When purchasing goods and services from Booking.com and ChargePoint, Apple Card users will now get more cash back.
Booking.com is a site for reserving flights, cars, cruises, and hotels, while ChargePoint sells...
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 29 through Monday, December 2 in many countries, including the U.S., Canada, Australia, France, Germany, Italy, Spain, the U.K., and others. During the event, customers can get an Apple gift card with the purchase of an eligible product.
In the U.S., for instance, Apple is including gift ...
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development.
Below, we recap rumors about a second-generation AirTag.
Timing
Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices.
With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...
