Apple's Extended Return Policy Now in Effect for 2021 Holiday Shopping Season

Apple today announced that its extended return policy is now in effect for the holiday shopping season. The policy applies to most products that Apple sells, including the iPhone, iPad, Mac, Apple Watch, Apple TV, AirPods, HomePod mini, and more.

iphone in box
In the United States, Canada, the UK, Australia, New Zealand, Germany, the Netherlands, and select other countries, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 8, 2022:

Items purchased at the Apple Online Store that are received between November 1, 2021 and December 25, 2021, may be returned through January 8, 2022. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased. All purchases made after December 25, 2021 are subject to the Standard Return Policy.

In some countries like Italy and Spain, most items purchased between November 1, 2021 and December 25, 2021 may be returned through January 20, 2022.

More details are available on Apple's returns and refunds page.

Following its earnings report last week, Apple said supply constraints would continue to affect availability of its products through the holiday shopping season, so we recommend shopping for gifts early to ensure timely delivery.

(Thanks, Jeff!)

Popular Stories

Generic iOS 18

Apple Announces iOS 18.2 Launching Today With These New Features

Wednesday December 11, 2024 5:23 am PST by
Apple has announced that iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 will be released today following more than six weeks of beta testing. For the iPhone 15 Pro and iPhone 16 models, the update introduces additional Apple Intelligence features, including Genmoji for creating custom emoji, Image Playground and Image Wand for generating images, and ChatGPT integration for Siri. There is also ...
iphone 17 pro concept render cameras

Major iPhone 17 Pro Redesign Backed by Supply Chain Info, Claims Leaker

Thursday December 12, 2024 4:36 am PST by
Next year's iPhone 17 Pro models will reportedly feature a major redesign, specifically centering around changes to the rear camera module, and now new supply chain information appears to confirm the striking change, according to a Chinese leaker. iPhone 17 Pro concept render Late last month, The Information's Wayne Ma claimed that the rear of the ‌iPhone 17‌ Pro and ‌iPhone 17‌ Pro...
m4 mac mini hands on

Cloud-Based M4 and M4 Pro Mac Mini Models Now Available

Wednesday December 11, 2024 7:34 am PST by
Developers now have access to cloud-based M4 and M4 Pro Mac mini units via MacWeb, a Silicon Valley-based provider of cloud services. The company has launched three configurations of the new Mac mini, powered by Apple's M4 and M4 Pro chips. Developers and IT teams can rent these machines for tasks ranging from basic development to advanced artificial intelligence modeling, providing an...
macOS Sequoia Night Feature

Apple Releases macOS Sequoia 15.2 With New Apple Intelligence Features

Wednesday December 11, 2024 10:02 am PST by
Apple today released macOS Sequoia 15.2, the second update to the macOS Sequoia operating system that was released in September. macOS Sequoia 15.2 comes over a month after the release of macOS Sequoia 15.1. Mac users can download the ‌macOS Sequoia‌ update through the Software Update section of System Settings. macOS Sequoia 15.2 adds Image Playground, an app that lets you create...
macbook air m2 13 inch

macOS Sequoia 15.2 Confirms New M4 MacBook Air Models Are Coming

Wednesday December 11, 2024 10:54 am PST by
Apple today made a mistake with its macOS Sequoia 15.2 update, releasing the software for two Macs that have yet to be launched. There is a software file for "Mac16,12" and "Mac16,13," which are upcoming MacBook Air models. The leaked software references the "MacBook Air (13-inch, M4, 2025)" and the "MacBook Air (15-inch, M4, 2025)," confirming that new M4 MacBook Air models are in...
maxresdefault

Apple Releases iOS 18.2 and iPadOS 18.2 With Genmoji, Image Playground, Siri ChatGPT and More

Wednesday December 11, 2024 10:03 am PST by
Apple today released iOS 18.2 and iPadOS 18.2, the second major updates to the iOS 18 and iPadOS 18 updates that came out in September. The new updates come over a month after Apple released iOS 18.1 and iPadOS 18.1. Subscribe to the MacRumors YouTube channel for more videos. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General >...
apple tv purple

New Apple TV and HomePod Mini Launching in 2025

Thursday December 12, 2024 10:39 am PST by
Apple plans to refresh both the Apple TV and the HomePod mini in 2025 as part of a major push into refreshing its smart home product offerings, reports Bloomberg's Mark Gurman. In a report on an upcoming Apple-designed Bluetooth and Wi-Fi chip, Gurman says that the chip will be introduced in a new Apple TV and HomePod mini that are "scheduled" for 2025. While there is no exact timeline...

Top Rated Comments

sw1tcher Avatar
41 months ago
YouTubers rejoice. You now have almost an extra 2 months to test and review your Apple products (i.e. MacBook Pro with M1 Pro and M1 Max) before returning them for a full refund. :rolleyes:
Score: 19 Votes (Like | Disagree)
Total Respray Avatar
41 months ago
Great! Two whole months to decide if I like I using the polishing cloth… ;)
Score: 11 Votes (Like | Disagree)
imnotthewalrus Avatar
41 months ago

I would normally be happy to hear this, but I'm sorry. It irks me that this becomes a "thing" only for holiday shopping with Apple. I mean, let's be honest. Xmas is the one time of the year when you're going to have the most returns or exchanges. So for Apple to temporarily lift the usual 15-day return policy and make a more "industry-typical" 30 day one over the holidays is more like them trying to dodge a bunch of criticism and anger from customers than any gift to people.

I bought a new iPhone 13 Pro on launch day, ordered from Apple direct. 1TB model, even. It took me a little time to use features on it like the camera for video recording and to see how it charged on two different inductive charging pads I had in my car and at home, etc. etc. As I learned more about it, I realized I could have done just fine with the "Max" version (unwarranted initial fears it wouldn't fit on the inductive charging pad in my car and so forth), and really started missing the larger screen size of my XS Max this phone replaced. When I finally found a local store with a 1TB Max version of the 13 in stock, I was already 1 day past my time limit to do an exchange -- AND, it was a long workday that meant I couldn't even get over there that night before they closed.

So ... living with my 13 Pro and a little miffed I couldn't swap for the Max. (But had this been a "holiday purchase" instead, I would have easily had time to do that swap.)
Did you ask the store manager, and if so explain your situation? I worked in an Apple store over 7 years, and I never saw a customer turned down on an appeal like that.
Score: 6 Votes (Like | Disagree)
TheYayAreaLiving ?️ Avatar
41 months ago
Yay! Announced early this year! Woo hoo!
Score: 5 Votes (Like | Disagree)
johnyslats Avatar
41 months ago

Does the return clock start ticking from the date you ordered the product -or- is it from the date the product is delivered? My Apple Watch Series 7 was ordered on 10/26 but the estimated delivery date is 11/27-11/24.
Date received



Attachment Image
Score: 5 Votes (Like | Disagree)
citysnaps Avatar
41 months ago

So if you purchased in the actual, physical Apple Store you don't get this extended return window?
I don't think that was addressed in this story. Call your local Apple store to find out.
Score: 2 Votes (Like | Disagree)