Several customers awaiting deliveries of their new redesigned MacBook Pros are being told that their shipments are being delayed due to "mechanical" issues impacting UPS, a courier used by Apple to ship its devices worldwide.
"A mechanical failure has caused a delay" is the message several customers are being told when they track their new MacBook Pro shipment. Customers on the MacRumors Forum are also reporting that UPS is sending emails to customers informing them of unknown mechanical failures and that estimated delivery dates will vary depending on the conditions on the ground.
The mechanical failures, possibly about aircraft, are causing shipments of MacBook Pros, and presumably, other consumer electronic devices, to be left stationary on the ground in cities in China. Some shipments are still on-the-ground in Shanghai and Seoul, South Korea, and publicly available flight records show few UPS flights scheduled to depart either city today, at the time of writing.
Cologne, Germany, serves as one of UPS' main hubs in Europe and is where MacBook Pro shipments are likely to arrive from Asia before being sent to customers across Europe. One UPS flight from Seoul to Cologne that was scheduled for later today has been canceled, as noted on Reddit. Customers are also sharing their frustrations on Twitter.
@UPS has “mechanical issues” and my shipment has been stuck in China for days. Classic UPS experience @Apple@AppleSupport should know better and ship with @DHLGlobal instead.
— petroluseum (@petroluseum) October 27, 2021
@UPS A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your parcel is on the way. Now that sounds horrible. What’s going on?
— Richard Jacobs (@ReinventorNL) October 27, 2021
@UPS - Package 1:"A mechanical failure has caused a delay." <- showing for last 2 days.
Package 2:"Please check again later for scheduled delivery." <- showing for last 3 days.
Your only job is to track parcels. Why are you so bad at it?
— John Woods (@JohnAlanWoods) October 27, 2021
"Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date" is another message being broadcast to customers. Customers awaiting delivery for their new MacBook Pros should keep an eye out on their tracking page for any updates. Customers can also keep a close tab on the MacRumors Forums for updates.
It remains unclear if other Apple shipments, such as the newly launched third-generation AirPods, are also being impacted.
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices.
Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025:
Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
Wednesday March 26, 2025 4:53 pm PDT by Juli Clover
Apple regularly refreshes the MacBook Pro models, and a new version that uses M5 series chips is in the works. Apple just finished refreshing most of the Mac lineup with M4 chips, and now it's time for the M5. Rumors suggest that we could see the first M5 MacBook Pro models this fall.
Design
There have been no rumors of a design update for the M5 MacBook Pro models that are coming this...
Wednesday March 26, 2025 12:19 pm PDT by Juli Clover
Apple is going all out with promotions for the popular Severance Apple TV+ show today, and as of right now, you'll find a new "Lumon Terminal Pro" listed on Apple's Mac site.
The Lumon Terminal Pro is designed to look similar to the machines that Severance employees like Mark S. and Helly R. use for macrodata refinement. The Terminal features a blue keyboard, a small display with wide...
Thursday March 27, 2025 1:59 pm PDT by Joe Rossignol
In the mid-to-late 2000s, Facebook was all about staying connected with friends and family. However, as the social media platform added new features and grew over time, that core experience began to get drowned out.
That changes starting now, according to Meta, which today introduced a new feature that will "bring back the joy" of classic Facebook.
Specifically, Meta has redesigned the...
Apple is expected to release iOS 18.4 to the general public as soon as next week, following more than a month of beta testing.
Apple's website says some iOS 18.4 features will be released in "early April," so the update should be out as early as Tuesday, April 1.
Apple this week seeded the iOS 18.4 Release Candidate, which is typically the final beta version, barring the discovery of any...
Wednesday March 26, 2025 4:06 am PDT by Tim Hardwick
Update 7:25 pm: Based on comments from our forums, it appears the original Weibo post may have been mistranslated and "8K" actually refers to the high price of the device rather than 8K video recording capabilities. The iPhone 16 Pro currently starts at 7,999 yuan in China.
Our original article follows below.
Apple's forthcoming iPhone 17 Pro models are capable of shooting 8K video, up...
Thursday March 27, 2025 4:21 am PDT by Tim Hardwick
Last week, we covered a report claiming that Apple's book-style foldable iPhone (or "iPhone Fold," as we are provisionally calling it here) will use liquid metal hinges to improve durability and help minimize screen creasing. Today, a Chinese leaker provided more details on the properties of this hinge material that help to clarify why Apple chose it for its first foldable device.
According...
Thursday March 27, 2025 7:45 am PDT by Joe Rossignol
The upcoming iOS 18.4 update for the iPhone adds an Ambient Music feature to Control Center. Below, we take a closer look at how it works.
iOS 18.4 is currently in beta, so the Ambient Music feature is not widely available yet. The update will likely be released to the general public next week.
To use the feature on iOS 18.4, open Control Center and tap on the plus sign in the top-left...
The iOS 19 mockup images that leaker Jon Prosser shared today are not representative of the actual iOS 19 design, Bloomberg's Mark Gurman said on social media.
According to Gurman, the images that are "floating around" are based on "very old builds" or "vague descriptions," and are lacking key features. Gurman says that we can "expect more from Apple in June."
Gurman made the same comment ...
Wow some people here are so out of touch. The plane may have had technical problems and it needs to get fixed. And people are like I don’t care if the pilots die in an unsafe machine give me my MacBook now!
I remember my train was cancelled due to a suicide, someone jumped onto the tracks and got hit, and some selfish hipsters at the train station were yelling at the poor railway staf trying to help. Like I don’t care for the reason and I don’t want to use the next train in one hour I want you to put a replacement train on the tracks right now! It’s a sad Me Me Me society we live in.
No, I'm using a low spec computer to do my work while I wait for this to arrive. I quit my job to build a startup and had to give back my old computer last week so I have two options. Expect this MBP to turn up before I have to return the temporary mac mini to apple within the 2 week window or buy another computer because apple can't fulfil their delivery dates.
Quite amazing you can't imagine any scenario where people need these to arrive in a timely manner.
This seems like poor planning on your part, not an issue with UPS or Apple.
I find it amazing that some folks just want to live their lives by the skin of their teeth. If you are seriously building a business, try some strategic planning.
Don’t build a house of cards that will fall if UPS is a day or two late.
