T-Mobile Data Breach Included Personal Information of Almost 50 Million Customers

T-Mobile has issued a statement with further details about a cyberattack that the company confirmed earlier this week, confirming that the data breach included the personal information of almost 50 million current, former, and prospective customers.

tmobilelogo
Late last week, T-Mobile confirmed that a forum post that purported to offer data from more than 100 million people was the result of a company data breach. At that time, it was not known if personal customer data had been accessed, but T-Mobile has now confirmed that the stolen data included personal information, such as customer names, dates of birth, SSN, and identification such as driver's licenses. There is as yet no indication that the data contained information about customer financial or payment information.

Currently, the information of 7.8 million current T-Mobile customers is believed to have been stolen, as well as information of over 40 million former or prospective customers. The company has been able to confirm that approximately 850,000 active T-Mobile prepaid customer names, phone numbers, and account PINs were also exposed, leading the company to proactively reset all of these PINs.

Customers are due to be contacted shortly with the news that T-Mobile will immediately offer two years of free identity protection services with McAfee's ID Theft Protection Service, implement an additional step to protect mobile accounts with Account Takeover Protection, and publish a new web page for information and solutions for customers to further protect themselves. Customers will also be encouraged to change their account's PIN. T-Mobile's investigation into the data breach is ongoing.

Popular Stories

Apple iPhone 16e Feature

Apple Announces iPhone 16e With A18 Chip and Apple Intelligence, Pricing Starts at $599

Wednesday February 19, 2025 8:02 am PST by
Apple today introduced the iPhone 16e, its newest entry-level smartphone. The device succeeds the third-generation iPhone SE, which has now been discontinued. The iPhone 16e features a larger 6.1-inch OLED display, up from a 4.7-inch LCD on the iPhone SE. The display has a notch for Face ID, and this means that Apple no longer sells any iPhones with a Touch ID fingerprint button, marking the ...
iphone 17 pro asherdipps

iPhone 17 Pro Models Rumored to Feature Aluminum Frame Instead of Titanium Frame

Tuesday February 18, 2025 12:02 pm PST by
Over the years, Apple has switched from an aluminum frame to a stainless steel frame to a titanium frame for its highest-end iPhones. And now, it has been rumored that Apple will go back to using aluminum for three out of four iPhone 17 models. In an investor note with research firm GF Securities, obtained by MacRumors this week, Apple supply chain analyst Jeff Pu said the iPhone 17, iPhone...
apple launch feb 2025 alt

Here Are the New Apple Products We're Still Expecting This Spring

Thursday February 20, 2025 5:06 am PST by
Now that Apple has announced its new more affordable iPhone 16e, our thoughts turn to what else we are expecting from the company this spring. There are three product categories that we are definitely expecting to get upgraded before spring has ended. Keep reading to learn what they are. If we're lucky, Apple might make a surprise announcement about a completely new product category. M4...
Generic iOS 18

Here's When Apple Will Release iOS 18.4

Wednesday February 19, 2025 11:38 am PST by
Following the launch of the iPhone 16e, Apple updated its iOS 18, iPadOS 18, and macOS Sequoia pages to give a narrower timeline on when the next updates are set to launch. All three pages now state that new Apple Intelligence features and languages will launch in early April, an update from the more broader April timeframe that Apple provided before. The next major point updates will be iOS ...
apple launch feb 2025

Tim Cook Teases an 'Apple Launch' Next Wednesday

Thursday February 13, 2025 8:07 am PST by
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19. "Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag. The post includes a short video with an animated Apple logo inside a circle. Cook did not provide an exact time for the launch, or share any other specific details, so...
prioritize notifications ios 18 4

Everything New in iOS 18.4 Beta 1

Friday February 21, 2025 1:08 pm PST by
Apple finally released the first beta of iOS 18.4 to developers for testing purposes, and while the beta is lacking some of the Apple Intelligence features we were hoping for, there are some notable new additions. Subscribe to the MacRumors YouTube channel for more videos. Priority Notifications - Apple Intelligence There is a new Priority Notifications feature that can show you your most...
apple c1

Apple Unveils 'C1' as First Custom Cellular Modem

Wednesday February 19, 2025 8:08 am PST by
Apple today announced its first custom cellular modem with the name "C1," debuting in the all-new iPhone 16e. The new modem contributes to the iPhone 16e's power efficiency, giving it the longest battery life of any iPhone with a 6.1-inch display, such as the iPhone 15 and iPhone 16. Expanding the benefits of Apple silicon, C1 is the first modem designed by Apple and the most...
iPhone 16e Feature

Apple Denies Speculation Surrounding iPhone 16e's Lack of MagSafe

Friday February 21, 2025 8:01 am PST by
Apple has confirmed that its custom-designed C1 modem in the iPhone 16e has nothing to do with the device's lack of MagSafe support, according to Macworld. Following the launch of the iPhone 16e, there was some speculation online about how MagSafe magnets might have interfered with the C1 modem's cellular connectivity performance, and this was considered to be a potential reason for the...

Top Rated Comments

wi1dstar Avatar
46 months ago
Can someone explain to me why they are keeping 40 million former customer’s and prospective customer’s information? Especially SSNs?
Score: 25 Votes (Like | Disagree)
brian3uk Avatar
46 months ago
How is this possible!? Why is this info not encrypted?!
Score: 14 Votes (Like | Disagree)
6787872 Avatar
46 months ago
if you live in the united states, your information has almost certainly been all released, multiple times. especially after the equifax hack.
Score: 12 Votes (Like | Disagree)
rpt777 Avatar
46 months ago
Seems to me that once they have checked you credit and you have an account, there is no reason form them to keep your personal data on file. They should just assign you a customer number, which would be your phone number, and then let you create a password and that is the only way in to your account.
Score: 11 Votes (Like | Disagree)
velocityg4 Avatar
46 months ago
Maybe it's time the government develops a system for one time use keys for social security numbers. So, when companies want to do credit checks or background checks. It's only good for that one check and they don't get a persons real SSN permanently.

Perhaps for the purposes of credit. People can generate two keys. One being a one time use for a credit check. The second only able to send updates. Such as credit limits, usage, missed payments, &c. But is not possible to use for any new credit checks, lines of credit, &c.

That way people won't have to reveal their SSN. This could also be applied to employers, 1099 wages and so forth. They don't need your SSN. An alphanumeric key only good for reporting wages and such is all they need. As it would be keyed to your SSN.

Basically a system which minimizes the number of sources with your actual SSN. While still allowing checks and reporting. With random keys which have a limited scope of usage.
Score: 10 Votes (Like | Disagree)
Bobout Avatar
46 months ago

Can someone explain to me why they are keeping 40 million former customer’s and prospective customer’s information? Especially SSNs?
out of all this thats the most troubling part, do all phone company’s practice this ?? Could be a huge issue …
Score: 7 Votes (Like | Disagree)