Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle - MacRumors
Skip to Content

Apple Rolling Out Fix for Greyed Out App Tracking Transparency Toggle

Apple appears to be ironing out a bug that meant some iOS 14.5 users were unable to adjust the "Allow Apps to Request to Track" setting that was rolled out as part of Apple's App Tracking Transparency (ATT) feature.

tracking disabled ios 14 5
In iOS 14.5, iPadOS 14.5, and tvOS 14.5, ATT requires that apps ask for permission before tracking your activity across other companies' apps and websites for targeted advertising purposes.

On iPhone and iPad, users can manage tracking permissions on an app-by-app basis in the Settings app under Privacy -> Tracking, where a new "Allow Apps to Request to Track" switch resides. The setting is off by default.

On devices with the "Allow Apps to Request to Track" setting turned off, all apps that request to track are denied permission by default and cannot access the device's random advertising identifier, known as the IDFA.

Apps are also not permitted to track your activity using other information that identifies you or your device, such as your email address, although this policy is not enforced at a technical level.

Apple says there are a few circumstances where the setting may be legitimately grayed out, but a significant minority of users had still found that they were unable to adjust the setting despite meeting Apple's criteria for full access.

A May 3 update from Apple had been expected to fix the problem, but reports from users unable to control the feature persisted after the update was installed. Based on the latest reports from social media, however, Apple appears to be resolving the issue.

Shortly after ATT was launched, an early analysis suggested that 96% of iOS users did not plan to allow tracking for any app.

Apple recently shared a video with more details about its new App Tracking Transparency requirement for those interested in learning more.

Popular Stories

HomePod mini and Apple TV Sage

New Apple TV and HomePod Mini Are 'Nearly Ready' to Launch, New Siri Remote Also Rumored

Sunday May 31, 2026 8:47 am PDT by
New models of the Apple TV 4K and HomePod mini are "nearly ready to go," according to the latest word from Bloomberg's Mark Gurman. Subscribe to the MacRumors YouTube channel for more videos. Both devices have been ready "for months," but Apple is holding off on launching them until the more personalized version of Siri is available, he said. "I am told the hardware for the next Apple TV...
Apple Foldable Thumb

First 'Confirmed' iPhone Ultra Color Allegedly Revealed in Leaked Image

Monday June 1, 2026 4:39 am PDT by
Apple is expected to launch its first foldable iPhone later this year. Rumors suggest the "iPhone Ultra" will come in two color options, and a leaker shared an image today that allegedly shows one of them. Posted on Weibo by the Chinese leaker known as Ice Universe, the image purportedly offers a first glimpse of Apple's foldable in white. The device is believed to have entered early mass...
Meta Ray Ban Glasses

Apple Glasses Reportedly Launching in 'Late 2027' With These Features

Sunday May 31, 2026 9:21 am PDT by
Apple is now aiming to release its first smart glasses in "late 2027," according to the latest word from Bloomberg's Mark Gurman. Meta Ray-Bans He previously said that Apple planned to begin shipping the glasses by early 2027, but he said the product has faced development delays. The glasses will feature "oval-shaped cameras, unique colors, and multiple frame styles," according to Gurman....

Top Rated Comments

justperry Avatar
66 months ago
ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
Score: 7 Votes (Like | Disagree)
contacos Avatar
66 months ago
i am surprised how few of my Apps seem to have used it before or maybe got rid of it? I only received it from Instagram and one other app so far. I assumed a service like Spotify or Outlook for instance would have tracked before.
Score: 3 Votes (Like | Disagree)
jjudson Avatar
66 months ago
Seems to me the setting was locked correctly. No need to fix it.
Score: 2 Votes (Like | Disagree)
AmazeSE Avatar
66 months ago
It’s not a bug, it’s a feature. 😜
Score: 2 Votes (Like | Disagree)
MikeTheBohunk Avatar
66 months ago
Same here. I turned it on out of curiosity, and only 6 apps have requested to track me so far. Strangely enough though, one of them is a photo editor/collage maker — an app I would've never expected it from.
Score: 2 Votes (Like | Disagree)
rpmurray Avatar
66 months ago

ATT (App Tracking Transparency)...I wish it was named differently, I always read...AT&T:confused:
I've always wondered why AT&T hasn't vigorously defended their trademark in this case.
Score: 1 Votes (Like | Disagree)