Gazelle Decides Not to End Device Trade-In Program After All - MacRumors
Skip to Content

Gazelle Decides Not to End Device Trade-In Program After All

Gazelle, a company that buys old iPhones, iPads, and Macs, has reinstated its device trade-in program after initially ending it in February.

Gazelle
Back in December, Gazelle announced plans to end its trade-in program in 2021, and said that it would shut down trade-in options on February 1, 2021. Gazelle stopped taking trade-ins at that time, but has since reversed course on the decision.

As of April 5, Gazelle is once again accepting online trade-ins for smartphones and tablets. In an email to customers that was also shared with The Verge, Gazelle said that trade-ins were reinstated after feedback from consumers.

Earlier this year, we announced that we will no longer be offering our trade-in option on Gazelle. After careful consideration, including feedback from customers like you, we have decided to keep Gazelle Trade-In going. Today, we are happy to say, 'We're back, baby!' Gazelle Trade-In is a pioneer of the electronics trade-in space and we are happy to continue building on our legacy by offering a simple process and immediate payouts for those unwanted devices.

When initially announcing that its online trade-in program was ending, Gazelle said that it would instead focus on its in-store ecoATM kiosks, which are designed to offer instant cash for devices.

Gazelle operates more than 4,000 ecoATM units across the United States and has collected more than 25 million devices.

Popular Stories

Apple Watch Ultra 2 Black Titanium

New Apple Watch Series 12 and Apple Watch Ultra 4 Features Revealed

Sunday August 30, 2026 7:54 am PDT by
Bloomberg's Mark Gurman today further outlined what to expect from the Apple Watch Series 12 and Apple Watch Ultra 4 set to be unveiled on September 9. While it was initially rumored that Touch ID may be coming to the Apple Watch this year, Gurman reiterated that he does not expect the Series 12 or Ultra 4 to have any major design changes compared to the current Series 11 and Ultra 3 models. ...
iPhone 18 Pro Dark Cherry Feature

iPhone 18 Pro Pre-Orders May Start at an Unusual Time

Friday August 28, 2026 8:17 am PDT by
Pre-orders of Apple's iPhone 18 Pro may not open until Saturday, September 12, a day later than the company's usual schedule, according to a new report. Apple is set to hold its annual iPhone event on Wednesday, September 9, where the iPhone 18 Pro models, its first-ever foldable iPhone, and the Apple Watch Series 12 and Ultra 4 are all expected to be announced. Under Apple's typical...
Apple Surprise Shine

Apple Event: Six New Products to Expect on September 9

Thursday August 27, 2026 8:00 am PDT by
Apple has announced that it will be holding an event on Wednesday, September 9 at 10 a.m. Pacific Time, with the company widely expected to unveil the iPhone 18 Pro, iPhone 18 Pro Max, its first-ever foldable iPhone, and more. Other products expected to be announced at the event include an Apple Watch Series 12 with a ceramic case option, an Apple Watch Ultra 4, AirPods 5 with and without...

Top Rated Comments

71 months ago
I used them one time and that is the last time I will ever use them. This was about 3 years ago and traded in my iPhone 6 I think. I was quoted to get around $500 for it in Amazon Gift Cards. It was in PERFECT condition, I get an email from the company saying they revised my offer and only wanted to give me $25 for it saying the phone was damaged. My heart sunk thinking I got ripped off. Thankfully from the advice on here from others I recorded EVERYTHING and took all types of photos, I replied to the email with the links to video and photos and I called in and the rep on the phone put me on hold and came back and apologized and told me they were issuing me the full credit and a $25 extra for the inconvenience and the rep said the warehouse worker accidentally scanned the wrong phone in my account.

If I didnt have the images and videos who the hell knows what they would of done. After that I vowed to never use them again.
Score: 14 Votes (Like | Disagree)
71 months ago
Good! How else am I going to get free boxes so I can use them with other trade in services?
Score: 14 Votes (Like | Disagree)
dohspc Avatar
71 months ago
The king of device trade in ripoffs!
Score: 9 Votes (Like | Disagree)
71 months ago
"Feedback from customers"
Translated: nobody went into stores & malls to visit the kiosks
Score: 8 Votes (Like | Disagree)
71 months ago
They are crooks. You will have less grief throwing it in the trash. I hope Gazelle goes out of business.....and soon.
Score: 7 Votes (Like | Disagree)
71 months ago

What else were they going to do?
If this trade-in / recycling thing was their primary business?
They would read the whole article before commenting.

Gazelle runs an ecoATM business.
Score: 5 Votes (Like | Disagree)