Gazelle Decides Not to End Device Trade-In Program After All - MacRumors
Skip to Content

Gazelle Decides Not to End Device Trade-In Program After All

Gazelle, a company that buys old iPhones, iPads, and Macs, has reinstated its device trade-in program after initially ending it in February.

Gazelle
Back in December, Gazelle announced plans to end its trade-in program in 2021, and said that it would shut down trade-in options on February 1, 2021. Gazelle stopped taking trade-ins at that time, but has since reversed course on the decision.

As of April 5, Gazelle is once again accepting online trade-ins for smartphones and tablets. In an email to customers that was also shared with The Verge, Gazelle said that trade-ins were reinstated after feedback from consumers.

Earlier this year, we announced that we will no longer be offering our trade-in option on Gazelle. After careful consideration, including feedback from customers like you, we have decided to keep Gazelle Trade-In going. Today, we are happy to say, 'We're back, baby!' Gazelle Trade-In is a pioneer of the electronics trade-in space and we are happy to continue building on our legacy by offering a simple process and immediate payouts for those unwanted devices.

When initially announcing that its online trade-in program was ending, Gazelle said that it would instead focus on its in-store ecoATM kiosks, which are designed to offer instant cash for devices.

Gazelle operates more than 4,000 ecoATM units across the United States and has collected more than 25 million devices.

Popular Stories

iPhone 18 Pro Rumored Colors

What's Coming in September: New iPhones, Apple Watches and More

Thursday August 13, 2026 4:20 pm PDT by
Apple will introduce at least five new devices at its iPhone-centric event next month, and it's also possible we'll get devices waiting on Siri AI like the Apple TV. iPhone 18 Pro The iPhone 18 Pro is going to look like the iPhone 17 Pro, but with a smaller Dynamic Island. It's getting some internal updates, including a new Wide camera with a variable aperture for more control over lighting ...
iPhone 17 One Year Later Thumb 1

Should You Buy an iPhone 17 Now or Wait for iPhone 18?

Friday August 14, 2026 12:15 pm PDT by
For the first time since Apple started selling standard and "Pro" iPhones, we're not going to get an entry-level iPhone model this fall. Apple doesn't plan to release an iPhone 18 in September, and will only launch the iPhone 18 Pro, iPhone 18 Pro Max, and foldable iPhone Ultra. The lower-cost iPhone 18 won't come out until spring 2027. Subscribe to the MacRumors YouTube channel for more ...
Everything New Your iPhone Can Do on iOS 27 Feature 1

30 New Things Your iPhone Can Do in iOS 27

Friday August 14, 2026 6:24 am PDT by
Apple will release iOS 27 in September, and despite the company's focus this year on refining its flagship operating system and nixing bugs, there are still many additional features on the way, not least of which is Apple's new context-aware Siri, re-tooled for the generative AI era. This year's major iPhone software update isn't all about AI, though, as the following feature list...

Top Rated Comments

70 months ago
I used them one time and that is the last time I will ever use them. This was about 3 years ago and traded in my iPhone 6 I think. I was quoted to get around $500 for it in Amazon Gift Cards. It was in PERFECT condition, I get an email from the company saying they revised my offer and only wanted to give me $25 for it saying the phone was damaged. My heart sunk thinking I got ripped off. Thankfully from the advice on here from others I recorded EVERYTHING and took all types of photos, I replied to the email with the links to video and photos and I called in and the rep on the phone put me on hold and came back and apologized and told me they were issuing me the full credit and a $25 extra for the inconvenience and the rep said the warehouse worker accidentally scanned the wrong phone in my account.

If I didnt have the images and videos who the hell knows what they would of done. After that I vowed to never use them again.
Score: 14 Votes (Like | Disagree)
70 months ago
Good! How else am I going to get free boxes so I can use them with other trade in services?
Score: 14 Votes (Like | Disagree)
dohspc Avatar
70 months ago
The king of device trade in ripoffs!
Score: 9 Votes (Like | Disagree)
70 months ago
"Feedback from customers"
Translated: nobody went into stores & malls to visit the kiosks
Score: 8 Votes (Like | Disagree)
70 months ago
They are crooks. You will have less grief throwing it in the trash. I hope Gazelle goes out of business.....and soon.
Score: 7 Votes (Like | Disagree)
70 months ago

What else were they going to do?
If this trade-in / recycling thing was their primary business?
They would read the whole article before commenting.

Gazelle runs an ecoATM business.
Score: 5 Votes (Like | Disagree)