Apple Lobbies Against 'Right to Repair' Bill Over Privacy Concerns of Third Party Repair Shops Accessing User Data

Apple, HP, and Honeywell are lobbying against a bill in the Nevada statehouse that would require electronic hardware manufacturers to provide device schematics, device parts, and instructions to third-party repair shops for device repairs, according to the Associated Press.

apple independent repair program
The bill being contemplated in Nevada is one of many bills that states across the US are considering to put into law. The global health crisis has placed a higher emphasis on work and learning from home, requiring increased reliance on laptops and tablets, which sometimes need repairs.

Specifically, the bill would require Apple and others to directly provide independent third-party repair shops with the parts, instructions, and schematics to repair devices less than $5,000. With that price threshold, most Apple products such as iPhones, iPads, Apple Watches, and many Macs would be subject to the bill.

The bill aims to remove the requirement for customers to go to authorized dealers for repairs by allowing them to use smaller independent repair shops as well. Apple has long faced pressure to expand accessibility to device parts and schematics, and it's previously put up battles to maintain its tight control over device repairs.

Cameron Demetre, the regional executive director of TechNet, a trading group representing Apple, HP, and Honeywell in committee hearings on the bill, says that his clients are concerned about the potential exposure that third-party repair shops will have to personal users' data when repairing devices. Demetre warns that opening up repair access and freedom could lead to "unintended consequences."

Cameron Demetre, the organization's regional executive director, said manufacturers worried about "unvetted third parties" having access to the personal information stored in consumer electronics. He said the bill had "the potential for troubling unintended consequences, including serious adverse security, privacy, and safety risks."

In a bid to ease the pressure, in 2019, Apple introduced its Independent Repair Provider program, which provides repair shops with direct access to device parts, tools, manuals, and diagnostic information for out-of-warranty devices. The program initially started in the United States and Canada, but yesterday Apple announced it would be expanding the program internationally.

The significant expansion of the program opens the door for thousands of repair shops to obtain direct resources from Apple instead of relying on other providers, which can sometimes provide non-genuine parts or incorrect device information. Given the close timing of the Nevada bill and the expansion of the independent repair provider program, it's unclear whether the international expansion will have an impact on state legislature stances.

Popular Stories

iPhone SE 4 Thumb 1

iPhone SE 4 With Apple's Own 5G Modem 'Confirmed' to Launch in March

Tuesday November 19, 2024 12:12 pm PST by
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
airtag purple

AirTag 2 Rumored to Launch Next Year With These New Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
Magic Mouse Next to Keyboard

No, Apple CEO Tim Cook Didn't Say He Prefers Logitech's MX Master 3 Over the Magic Mouse

Sunday November 17, 2024 3:03 pm PST by
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false. The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
Generic iOS 18 Feature Real Mock

Apple Releases iOS 18.1.1 and iPadOS 18.1.1 With Security Fixes

Tuesday November 19, 2024 10:10 am PST by
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
at t turbo indicator iphone 16 pro max v0 8hrh7w5f3w1e1

AT&T Turbo Indicator Showing Up in iPhone Status Bar for Subscribers

Wednesday November 20, 2024 3:42 am PST by
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence. Image credit: Reddit user No_Highlight7476 The Turbo feature provides enhanced network performance through ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Rumored to Surpass iPhone 6 as Thinnest iPhone Ever

Monday November 18, 2024 1:07 pm PST by
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick. "We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote. If that measurement proves to be accurate, there would be ...
bug security vulnerability issue fix larry

Make Sure to Update: iOS 18.1.1 and macOS Sequoia 15.1.1 Fix Actively Exploited Vulnerabilities

Tuesday November 19, 2024 10:52 am PST by
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices. With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...

Top Rated Comments

Wanted797 Avatar
48 months ago
""unvetted third parties" having access to the personal information stored in consumer electronics"

What a weak ass excuse, that is completely and entirely the customers decision, NOT the device manufacturer.
Score: 49 Votes (Like | Disagree)
NightFox Avatar
48 months ago
I think Apple's beginning to overplay that "because privacy" card.
Score: 29 Votes (Like | Disagree)
tcgjeukens Avatar
48 months ago
I can see that an OEM has a 'right' to define conditions when a device owner wants to claim Warranty.
Beyond warranty any owner should have the right to make their own choice.
You own the device, don't you?
Score: 25 Votes (Like | Disagree)
iF34R Avatar
48 months ago
It's my data, my security, don't make my decisions for me. Heck, I literally just bought a dang M1 Macbook Pro, and now I read this lol. Do they want me to return it?
Score: 22 Votes (Like | Disagree)
swingerofbirch Avatar
48 months ago
What b-o-l-o-g-n-a.

When you send your device for repair to Apple, it does not go to Apple.

It goes to whichever contractor is currently giving Apple the best deal.

Your data is safer, if that's your concern, with a local store you know than the actual unvetted, third party contractors Apple uses for repairs.

Even if you bring it to an Apple Store, for a lot of repairs Apple is going to send it out. And when they send it out, they are not sending it to a pristine laboratory of "geniuses." Not even to Apple employees.

It's beyond bologna.
Score: 19 Votes (Like | Disagree)
AppleGuy RL Avatar
48 months ago
Hypocrites. When handing in my MacBook or iPhone at an Apple Premium Reseller that allows for "repairs" they always REQUIRE me to give them my passcode or set up an admin account without a password. With independent repair you explicitly have to give the repairs people this information before they can access anything, unless those secure encryption methods that Apple always boasts about aren't true. Not to mention Apple's independent repair program which REQUIRES the independent repair shop to gather name, address and other information from the customer and hand it over to Apple before they'll send in any parts.
Score: 18 Votes (Like | Disagree)