Apple Expanding Independent Repair Provider Program Worldwide

Apple today announced that it is expanding its Independent Repair Provider Program to more than 200 countries, which is nearly every country where Apple products are sold.

apple independent repair program
First introduced in 2019, the Independent Repair Provider Program is designed to provide repair shops with access to genuine parts, tools, repair manuals, and diagnostics for performing out-of-warranty repairs for Apple devices.

Repair providers of all sizes, including those who are not Authorized Apple Service Providers, are able to obtain genuine Apple parts and repair manuals to offer "safe and reliable repairs" for Apple products. Apple provides independent repair shops with the same free training and tools provided to AASPs and Apple retail locations.

According to Apple, there are more than 1,500 Independent Repair Provider locations across the United States, Canada, and Europe. There is no cost to join the program, but repair providers must have an Apple-certified technician to perform the repairs. Apple says that the certification process is "simple" and free of charge, and when an employee has become a certified technician, qualifying repair providers are able to purchase genuine Apple parts and tools at the same price as AASPs.

Starting later this week, repair providers in Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea, Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam can learn more and apply to become Independent Repair Providers.

Later this year, the program will launch in a range of additional countries, with a full list available in Apple's announcement.

Popular Stories

New Things Your iPhone Can Do in iOS 18

20 New Things Your iPhone Can Do in iOS 18.2

Monday December 16, 2024 8:55 am PST by
Apple released iOS 18.2 in the second week of December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. Apple has added a handful of new non-AI related feature controls as...
iphone 16 apple intelligence

Apple Drops Plans for iPhone Hardware Subscription Service

Wednesday December 18, 2024 11:39 am PST by
Apple is no longer planning to launch a hardware subscription service that would let customers "subscribe" to get a new iPhone each year, reports Bloomberg's Mark Gurman. Gurman first shared rumors about Apple's work on a hardware subscription service back in 2022, and at the time, he said that Apple wanted to develop a simple system that would allow customers to pay a monthly fee to gain...
iPhone 17 Pro Dual Tone Feature 1

iPhone 17 Pro Rumored to Stick With 'Triangular' Camera Design

Wednesday December 18, 2024 2:36 am PST by
Contrary to recent reports, the iPhone 17 Pro will not feature a horizontal camera layout, according to the leaker known as "Instant Digital." In a new post on Weibo, the leaker said that a source has confirmed that while the appearance of the back of the iPhone 17 Pro has indeed changed, the layout of the three cameras is "still triangular," rather than the "horizontal bar spread on the...
elevation lab airtag battery

Your AirTag's Battery Will Last for Up to 10 Years With Elevation Lab's New TimeCapsule Enclosure

Wednesday December 18, 2024 10:05 am PST by
Elevation Lab today announced the launch of TimeCapsule, an innovative and simple solution for increasing the battery life of Apple's AirTag. Priced at $20, TimeCapsule is an AirTag enclosure that houses two AA batteries that offer 14x more battery capacity than the CR2032 battery that the AirTag runs on. It works by attaching the AirTag's upper housing to the built-in custom contact in the...
apple tv 4k yellow bg feature

New Apple TV Rumored to Launch Next Year With These Features

Tuesday December 17, 2024 9:02 am PST by
The current Apple TV 4K was released more than two years ago, so the streaming device is becoming due for a hardware upgrade soon. Fortunately, it was recently rumored that a new Apple TV will launch at some point next year. Below, we recap rumors about the next-generation Apple TV. Bloomberg's Mark Gurman last week reported that Apple has been working on its own combined Wi-Fi and...
blackmagic vision pro

Blackmagic Debuts $30K 3D Camera for Capturing Video for Vision Pro

Monday December 16, 2024 4:17 pm PST by
Blackmagic today announced that its URSA Cine Immersive camera is now available for pre-order, with deliveries set to start late in the first quarter of 2025. Blackmagic says that this is the world's first commercial camera system designed to capture 3D content for the Vision Pro. The URSA Cine Immersive camera was first introduced in June, but it has not been available for purchase until...
mac pro creativity

Apple Launched the Controversial 'Trashcan' Mac Pro 11 Years Ago Today

Thursday December 19, 2024 7:00 pm PST by
Apple launched the controversial "trashcan" Mac Pro eleven years ago today, introducing one of its most criticized designs that persisted through a period of widespread discontentment with the Mac lineup. The redesign took the Mac Pro in an entirely new direction, spearheaded by a polished aluminum cylindrical design that became unofficially dubbed the "trashcan" in the Mac community. All of ...
iPhone 17 Slim Feature

'iPhone 17 Air' With 'Major' Design Changes and 19-Inch MacBook Detailed in New Report

Sunday December 15, 2024 9:47 am PST by
Apple is planning a series of "major design" and "format changes" for iPhones over the next few years, according to The Wall Street Journal's Aaron Tilley and Yang Jie. The paywalled report published today corroborated the widely-rumored "iPhone 17 Air" with an "ultrathin" design that is thinner than current iPhone models. The report did not mention a specific measurement, but previous...

Top Rated Comments

ApfelKuchen Avatar
49 months ago

"Apple says that the certification process is "simple" and free of charge"

So now any nobody with little to no experience or training can become a "certified Apple repair technician"
The techs need to take and pass the same training that Apple-certified shops and Apple Store staff take. The certification process involves a test. If the test is passed there are no extra hoops to jump through in order to obtain the certification.

There is no prior experience required in any of these cases. Experience is gained hands-on, and inevitably results in a certain number of botched repairs that the shop or technician must make good on.

Employers hope to hire staffs that cost them a minimum in either wasted time or damaged products/parts, so they have an incentive to hire people with previous experience doing similar repairs. That's the way life works. Nobody is born with these skills. If there's a surplus of workers with a particular skill set then experienced workers can be hired on the cheap. If the skills are harder to acquire, then experienced workers have an improved bargaining position and employers have some incentive to hire the less-skilled and train them up.

All Apple is really saying here is, "There's all sorts of pressure on us to open the repair process to more participants. To shut down those efforts, we'll make it easier for more repair shops to do that." In the end, "Right to Repair" is only successful politically because small businesses have banded together to lobby for easier entry into Apple's repair business. The vast majority of smartphone owners will never want to do their own repairs, but they do want to find a shop in their hometown that is able to competently perform those repairs instead of driving long distances or mailing the phone off to a repair facility. If Apple gives those small repair shops what they want, then most of the political pressure that's been brought to bear on Apple will disappear. The "handymen" with the desire and competence to fix their own phones is far too small a group to mount any kind of political pressure.

As to warranty? That's basic common sense. A warranty is a company's promise to stand by its product - to correct "defects in workmanship and materials." How can Apple guarantee workmanship when it's in no position to supervise that workmanship? The difference between an independent shop that becomes Apple-certified and one that is not is the degree of control and supervision Apple can provide. "Hire a tech who has passed our test and we'll sell you parts" isn't enough supervision to justify Apple standing financially behind that repair.
Score: 6 Votes (Like | Disagree)
reyesmac Avatar
49 months ago
I hope they make all their products more repairable instead of doings something like gluing their MacBooks closed since they aren't too dissimilar from iPads anymore. It was lame when they did that to iMacs.
Score: 5 Votes (Like | Disagree)
baryon Avatar
49 months ago
While it seems like this is the right thing to do, I'm afraid they're just doing this to shut people up about "actively doing everything they possibly can to make their extremely expensive and irreparable devices even less repairable".

For example, do they still require you to have their certified, needlessly expensive iPhone opener machine? Do they still require you to replace half of the computer for a simple battery replacement? Because I highly doubt they're going to sell batteries separately. They're going to sell top cases with the battery glued in, and you bet they're going to charge for the top case even though you don't need it.
Score: 5 Votes (Like | Disagree)
madrigal77 Avatar
49 months ago

I'm would be interested in signing up for this. I run a small computer repair company in the UK as the sole trader. I work from home so I'm not sure if they would be happy with that!
Look at the fine print. They basically own your company if you do this.
Score: 4 Votes (Like | Disagree)
ghanwani Avatar
49 months ago
That's my iPhone SE1 in rose gold!
Score: 3 Votes (Like | Disagree)
JPack Avatar
49 months ago
This is limited to out of warranty repairs. And repairs completed by IRPs will not have Apple’s 90 day repeat repair warranty coverage. This is great for people who want to pay $300 for a genuine display, but maybe not the expensive labor at an AASP. To be honest, I'm not sure how many customers are like that.
Score: 3 Votes (Like | Disagree)