Last month, MacRumors reported that Apple was introducing a new same-unit repair method for iPhone 12 mini and iPhone 12 models exhibiting certain issues that would typically require a whole-unit replacement. Now, we've learned that Apple has extended these same-unit repairs to the iPhone 12 Pro and iPhone 12 Pro Max.
Apple Stores and Apple Authorized Service Providers have access to a new "iPhone Rear System" part that is essentially an iPhone enclosure that includes all components except the display and rear camera. As of this week, this part is available for all four iPhone 12 models, according to an Apple memo obtained by MacRumors.
If a customer has an iPhone 12 Pro with cracked rear glass, for example, an Apple Store or Apple Authorized Service Provider is able to replace the entire rear portion of the device with the iPhone Rear System part, while retaining the customer's original display and rear camera. For this reason, the iPhone's display and rear camera must be free of damage or issues in order for the device to qualify for a same-unit repair.
iPhone 12 models may be eligible for a same-unit repair if they are unable to be powered on, or are experiencing issues with the logic board, Face ID system, or the enclosure of the device, such as cracked rear glass, according to Apple. The new repair method is said to be available in all countries and regions where iPhone 12 models are sold.
In its memo, Apple reiterated that this move supports the company's ongoing commitment to reducing the carbon footprint of every product it sells.
