Tim Cook: We Love to Work on Products Where Hardware, Software, and Services Intersect - MacRumors
Skip to Content

Tim Cook: We Love to Work on Products Where Hardware, Software, and Services Intersect

During today's earnings call covering the first fiscal quarter of 2021 (fourth calendar quarter of 2020), Apple CEO Tim Cook was asked to provide a framework for how Apple evaluates product opportunities in new markets.

Cook of course declined to give specific information, but he did provide some insight into what Apple considers when making a decision on whether to develop a product.
Apple car wheel icon feature teal

The framework that we use is around 'Is this a product that we would want to use?' That's a pretty high bar. Is it a big enough market to be in? Unless it's an adjacency product, then it's about customer experience.

There's no set way that we're looking at it. No formula. But we take into account all of those things.

Cook said that Apple "loves to work on" products where there's a requirement that hardware, software, and services come together. "We believe that the magic really occurs at that intersection."

He also went to explain that Apple still has growth opportunities for its current portfolio of products.

I think that we have some really good opportunities out there, and if you look at our current portfolio of products, we still have relatively low share in a number of cases in very big markets. We feel that we have really good upside there and good upside in the services area too, which we've been working on for some time with coming online in the last year to year plus.

Though Cook gave no specifics, there are established rumors that indicate Apple is working on an electric self-driving vehicle and some kind of AR/VR headset, both of which are future products that will mark Apple breaking into new markets.

Popular Stories

Waze logo

5 New Waze Features Rolling Out Now: Here Are All the Details

Monday July 13, 2026 3:42 am PDT by
Google today announced that Waze is getting a handful of new features, including some Gemini-powered personalization enhancements for Conversational Reporting. Conversational Reporting already uses Gemini when users report traffic incidents like slowdowns, but now you can use it to suggest map updates like road closures or outdated addresses. Saying something like "The road is closed here"...
apple silicon 1 feature

Apple Silicon is Taking an Unexpected Turn

Friday July 10, 2026 7:24 am PDT by
Ever since the Mac switched from Intel processors to Apple silicon starting in 2020, each generation of M-series chips has included higher-end Pro and Max variants. If a recent report proves to be accurate, though, that streak will be coming to an end. According to Bloomberg's Mark Gurman, Apple will be releasing a regular M6 chip, but it has no plans to offer higher-end M6 Pro and M6 Max...
Mac Pro Feature Teal

Apple's M7 Ultra Chip Designed to Match a 2019 Mac Pro Feat

Sunday July 12, 2026 8:53 am PDT by
Apple's M7 Ultra chip coming in 2028 is designed to support up to 1.5TB of unified memory, according to Bloomberg's Mark Gurman. However, whether such a configuration is offered may depend on the state of the ongoing memory chip shortage. In 2019, Apple released an Intel-based Mac Pro with up to 1.5TB RAM....

Top Rated Comments

ouimetnick Avatar
71 months ago
I love how the bra case works, how integrated the charging of Magic Mouse is and the nifty handle to hold the iPad as a sign. Also works as a pencil.

Attachment Image
Score: 13 Votes (Like | Disagree)
71 months ago
Let me fix the title: "Tim Cook: We love to work on products where Money, Money, and Money intersect. And we don't like leaving Money on the table. And I'm excited about AR, but that's off-topic"
Score: 11 Votes (Like | Disagree)
dumoore Avatar
71 months ago
Apple will find a way to charge me a monthly payment to start my car. Apple CarStarter+
Score: 7 Votes (Like | Disagree)
jmgregory1 Avatar
71 months ago
If this is how Apple decides what products to go forward with, I wonder why they haven’t launched an Apple branded television set? I can’t imagine that product developers there wouldn’t want to use an Apple branded television set. And it’s clearly a convergence point for hardware, software and services. It’s also such a natural next step from small screened iPhones, iPads, MacBooks.

Perhaps their investments in mini and micro-LED will at some point translate into television screens.
Score: 3 Votes (Like | Disagree)
Apple_Robert Avatar
71 months ago
Article: Cook said that Apple "loves to work on" products where there's a requirement that hardware, software, and services come together. "We believe that the magic really occurs at that intersection."

I agree with Tim. Apple does a good job with integrating features across its products in my opinion. It is one of the reasons I stay with Apple. That doesn't mean that the integration has been seamless or bug free so, don't misinterpret my appreciation as blind praise.
Score: 2 Votes (Like | Disagree)
Abazigal Avatar
71 months ago

In this is precisely why I stay with Apple, for that perfect integration between software, hardware and services.
And that is probably the reason why we will continue to stay with Apple for a long time to come. 😛
Score: 1 Votes (Like | Disagree)