Tim Cook: We Love to Work on Products Where Hardware, Software, and Services Intersect - MacRumors
Skip to Content

Tim Cook: We Love to Work on Products Where Hardware, Software, and Services Intersect

During today's earnings call covering the first fiscal quarter of 2021 (fourth calendar quarter of 2020), Apple CEO Tim Cook was asked to provide a framework for how Apple evaluates product opportunities in new markets.

Cook of course declined to give specific information, but he did provide some insight into what Apple considers when making a decision on whether to develop a product.
Apple car wheel icon feature teal

The framework that we use is around 'Is this a product that we would want to use?' That's a pretty high bar. Is it a big enough market to be in? Unless it's an adjacency product, then it's about customer experience.

There's no set way that we're looking at it. No formula. But we take into account all of those things.

Cook said that Apple "loves to work on" products where there's a requirement that hardware, software, and services come together. "We believe that the magic really occurs at that intersection."

He also went to explain that Apple still has growth opportunities for its current portfolio of products.

I think that we have some really good opportunities out there, and if you look at our current portfolio of products, we still have relatively low share in a number of cases in very big markets. We feel that we have really good upside there and good upside in the services area too, which we've been working on for some time with coming online in the last year to year plus.

Though Cook gave no specifics, there are established rumors that indicate Apple is working on an electric self-driving vehicle and some kind of AR/VR headset, both of which are future products that will mark Apple breaking into new markets.

Popular Stories

Apple Logo Cash Feature Mint

Apple Reports Record-Breaking 2Q 2026 Results: $29.6B Profit on $111.2B Revenue

Thursday April 30, 2026 1:38 pm PDT by
Apple today announced financial results for the second fiscal quarter of 2026, which corresponds to the first calendar quarter of the year. For the quarter, Apple posted revenue of $111.2 billion and net quarterly profit of $29.6 billion, or $2.01 per diluted share, compared to revenue of $95.4 billion and net quarterly profit of $24.8 billion, or $1.65 per diluted share, in the year-ago...
better iphone 17 lineup

iPhone 17 Is Apple's Most Popular Lineup Ever

Thursday April 30, 2026 2:01 pm PDT by
Apple's iPhone 17 models are its most popular iPhones to date, Apple CFO Kevan Parekh told the Financial Times. Both Parekh and Apple CEO Tim Cook attributed Apple's stellar Q2 2026 performance to iPhone sales. "The iPhone 17 family is now the most popular line-up in our history... we believe we gained market share during the quarter," said Parekh. Cook told Reuters that iPhone demand was...
iOS 27 on iPhone 17 1

iOS 27 Will Add These New Features to Your iPhone

Saturday May 2, 2026 8:43 am PDT by
Apple is expected to unveil iOS 27 during its WWDC 2026 keynote on June 8, and there are already many rumored features and changes for iPhones. The first developer beta of iOS 27 will likely be available immediately following the keynote, and a public beta typically follows in July. Following beta testing, the software update should be released to all users with a compatible iPhone in...

Top Rated Comments

ouimetnick Avatar
69 months ago
I love how the bra case works, how integrated the charging of Magic Mouse is and the nifty handle to hold the iPad as a sign. Also works as a pencil.

Attachment Image
Score: 13 Votes (Like | Disagree)
69 months ago
Let me fix the title: "Tim Cook: We love to work on products where Money, Money, and Money intersect. And we don't like leaving Money on the table. And I'm excited about AR, but that's off-topic"
Score: 11 Votes (Like | Disagree)
dumoore Avatar
69 months ago
Apple will find a way to charge me a monthly payment to start my car. Apple CarStarter+
Score: 7 Votes (Like | Disagree)
jmgregory1 Avatar
69 months ago
If this is how Apple decides what products to go forward with, I wonder why they haven’t launched an Apple branded television set? I can’t imagine that product developers there wouldn’t want to use an Apple branded television set. And it’s clearly a convergence point for hardware, software and services. It’s also such a natural next step from small screened iPhones, iPads, MacBooks.

Perhaps their investments in mini and micro-LED will at some point translate into television screens.
Score: 3 Votes (Like | Disagree)
Apple_Robert Avatar
69 months ago
Article: Cook said that Apple "loves to work on" products where there's a requirement that hardware, software, and services come together. "We believe that the magic really occurs at that intersection."

I agree with Tim. Apple does a good job with integrating features across its products in my opinion. It is one of the reasons I stay with Apple. That doesn't mean that the integration has been seamless or bug free so, don't misinterpret my appreciation as blind praise.
Score: 2 Votes (Like | Disagree)
Abazigal Avatar
69 months ago

In this is precisely why I stay with Apple, for that perfect integration between software, hardware and services.
And that is probably the reason why we will continue to stay with Apple for a long time to come. 😛
Score: 1 Votes (Like | Disagree)