If you run into trouble with your AirPods Max and need to get a replacement pair under warranty, it looks like the new set will be delivered without a refreshed set of ear cushions.
A 9to5Mac reader sent in a pair of AirPods Max for repair due to an issue with the Digital Crown, and the replacement set that he received back did not include ear cushions.
Apple instead expects users to keep the ear cushions from the damaged set of AirPods Max to use them with the replacement pair, unless of course the ear cushions themselves have also experienced damage. Given the modular design of the AirPods Max, it is possible for Apple to ship just the headphones or just the ear cushions for replacement purposes.
Apple's instructions for mailing in the AirPods Max include a diagram that instructs users to remove the ear cushions before shipping the AirPods Max in a repair box.
Image via 9to5Mac
With replacement AirPods Pro models, Apple does provide new ear tips, but ear tips for the AirPods Pro are priced at $8 rather than $69 like the AirPods Max ear cushions, so it's no surprise these are delivered separately.
At the current time, Apple is not selling ear cushions on a standalone basis, but they will presumably be available when stock improves. AirPods Max purchases from Apple continue to have March delivery dates at the current time.
Sunday February 23, 2025 2:23 pm PST by Joe Rossignol
The first beta of iOS 18.4 is now available, and it includes a small but useful change for CarPlay.
As we noted in our list of iOS 18.4 features, CarPlay now shows a third row of icons, up from two rows previously. However, this change is only visible in vehicles with a larger center display. For example, a MacRumors Forums member noticed the change in a Toyota Tundra, which can be equipped...
Monday February 24, 2025 2:49 am PST by Tim Hardwick
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The leaker Majin Bu has had some hits in the past, but some of his information has been wrong,...
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Apple finally released the first beta of iOS 18.4 to developers for testing purposes, and while the beta is lacking some of the Apple Intelligence features we were hoping for, there are some notable new additions.
Subscribe to the MacRumors YouTube channel for more videos.
Priority Notifications - Apple Intelligence
There is a new Priority Notifications feature that can show you your most...
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Monday February 24, 2025 6:11 am PST by Joe Rossignol
Apple plans to launch a second-generation AirTag in May or June this year, according to a post today from a leaker known as Kosutami.
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Below, we recap three new features rumored for the AirTag 2:
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Thursday February 20, 2025 5:06 am PST by Tim Hardwick
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There are three product categories that we are definitely expecting to get upgraded before spring has ended. Keep reading to learn what they are. If we're lucky, Apple might make a surprise announcement about a completely new product category.
M4...
Friday February 21, 2025 8:01 am PST by Joe Rossignol
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Following the launch of the iPhone 16e, there was some speculation online about how MagSafe magnets might have interfered with the C1 modem's cellular connectivity performance, and this was considered to be a potential reason for the...
Sunday February 23, 2025 2:14 pm PST by Tim Hardwick
Apple has started preparing its marketing, sales, and retail teams as it gears up for the March release of new 13-inch and 15-inch MacBook Air models featuring M4 chips, according to Bloomberg's Mark Gurman.
Writing in his latest Power On newsletter, Gurman said that current models are also seeing inventory drawn down at stores, which is another signal that a launch is nearing. A launch has...
Over $500 and no warrantied replacement ear cushions...?!?!?
Just buy the Sony headphones. Cheap feel, better sound.
If there is a problem with the ear cushions, Apple will replace them. When the problem doesn't involve the ear cushions, there is no need to replace them.
News: Apple only replaces the broken part under warranty if possible...
If your watch band fails they only replace the band. If the watch fails, only the watch. Replacement phones do not come with headphones, chargers or cables even if the original did.
We got a toy from FatBrainToys that was missing 2 parts (wrong items inside). They sent only those parts, not a whole new toy. We got a kids playhouse that was missing a small part. They sent us the part, not playhouse.
