Three Month Free Fitness+ Trial Not Working for Some Users

Prior to the launch of Apple Fitness+, Apple introduced a promotion that's meant to give all customers who purchased an Apple Watch Series 6, SE, or Series 3 a free three month free trial of Fitness+.

iphone fitness plus broken trial
While that free three month trial is meant to activate automatically and be available when first signing up for Fitness+, it appears that the extended trial is not working for some people.

Based on complaints on the MacRumors forums, some customers who purchased a new Apple Watch in September are not seeing their extended trial as an available option. We can confirm that one MacRumors staff member is also not being presented with the three month trial even though he purchased a Series 6 following the new Apple Watch's September launch.

Customers who are affected are instead being offered a standard one month free trial instead of the full three month offering promised.

To get the free three month trial option, make sure you're signed into the same Apple ID on all of your devices. If the trial offer is not popping up, we recommend contacting Apple Support for further assistance as there appears to be no other solution at this time.

Popular Stories

iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Launching Later This Year With These 10 New Features

Sunday March 23, 2025 10:00 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iOS 18

iOS 18.4 Expected Next Week - Here Are the Release Notes

Friday March 28, 2025 2:01 pm PDT by
With the second release candidate of iOS 18.4 that Apple seeded out today, the company finally provided us with release notes that give a full rundown on what to expect. There's an Apple Vision Pro app, new Apple Intelligence features for notifications and additional language support, plus an Apple News Food feature for Apple News+ subscribers, and several updates that should improve the...
Magic Mouse Green

What to Expect From the Magic Mouse 3

Saturday March 29, 2025 10:15 am PDT by
Apple is reportedly working on a new Magic Mouse. Below, we recap what to expect. The two key rumors for the Magic Mouse 3 so far include a relocated charging port, along with a more ergonomic design. It was briefly rumored that the Magic Mouse 3 would also feature voice control, but that was misinterpreted information. Relocated Charging Port While the Magic Mouse switched from...
top stories 2025 03 29

Top Stories: WWDC 2025 Announced, iPhone 17 Pro and iOS 19 Rumors, and More

Saturday March 29, 2025 6:00 am PDT by
Apple's big developer event is a little over two months away, and rumors about what we can expect to see in Apple's next major operating system updates are becoming increasingly frequent. A public release of iOS 18.4 is also imminent with a number of updates and improvements, although we won't be getting the major Apple Intelligence Siri upgrades that had reportedly been planned for this...
Foldable iPhone 2023 Feature Homescreen

Six Things to Know About Apple's Upcoming Foldable iPhone

Friday March 28, 2025 3:54 pm PDT by
We've been hearing rumors about a foldable iPhone for almost a decade now, but it looks like we might finally see the device come to fruition in 2026. We're going to be waiting many more months for the foldable iPhone, but so far we're hearing good things. Apple wants to make it creaseless. It's taken Apple multiple years to design a foldable iPhone that it's satisfied with because Apple ...
iOS 19 visionOS UI Elements

Apple Codename Provides Clue About iOS 19's Rumored New Design

Sunday March 30, 2025 6:40 am PDT by
Multiple sources have claimed that iOS 19 will introduce a new design with more translucent buttons, menus, notification banners, and more, and there is now another clue that points towards this glass-like appearance. Bloomberg's Mark Gurman today said the new design project is codenamed "Solarium" internally. A solarium is a room with glass walls that allow in plenty of sunlight, so this...
maxresdefault

Apple Releases iOS 18.4 With Priority Notifications, Ambient Music, New Emoji and More

Monday March 31, 2025 10:03 am PDT by
Apple today released iOS 18.4 and iPadOS 18.4, the fourth major updates to the iOS 18 and iPadOS 18 operating system updates that came out last year. iOS 18.4 and iPadOS 18.4 come two months after Apple released iOS 18.3 and iPadOS 18.3. Subscribe to the MacRumors YouTube channel for more videos. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to...
ipad pro 2024

Gurman: New iPad Pro and MacBook Pro Models With M5 Chips to Launch Later This Year

Sunday March 30, 2025 6:06 am PDT by
Apple's next-generation iPad Pro models with the M5 chip will "launch this year," according to Bloomberg's Mark Gurman. In his Power On newsletter today, Gurman said the new iPad Pro models have progressed to an "advanced testing" stage, and he expects mass production of the devices to begin in the second half of this year. If that timeframe is met, the new iPad Pro models could launch...

Top Rated Comments

Ploxed Avatar
56 months ago
*fix*

not sure if this has been said but I found a fix. Unpair your Apple Watch, if you have cellular plan don’t remove.

Repair Apple Watch to phone and the 3 month shows. Enjoy :)
Score: 7 Votes (Like | Disagree)
Ploxed Avatar
56 months ago

I’ve been onto 3 different advisors on support and none of them have a clue or even knew about the free trial
Unpair and repair your watch it will fix it :)
Score: 5 Votes (Like | Disagree)
Apple_Robert Avatar
56 months ago

I’m in the Uk, purchased my SS series 6 in September on release date. I contacted apple support (I have apple care so have access to support 24/7) and they couldn’t fix it on the call. They said they would call me back tomorrow. Tried a few things on the call including deleting all my VPN apps and restarting both my phone and the watch repeatedly. Nothing helped so far.
I am surprised you weren’t asked to set up your phone and watch as new. Lol That is the typical Apple support response.
Score: 5 Votes (Like | Disagree)
ivantheipodder Avatar
56 months ago

Thats not the case for me, all of my devices are logged in using the same Apple ID and I still don't get the 3 month trial
Same. I use one Apple ID for everything and I don't see the 3-month trial.
Score: 4 Votes (Like | Disagree)
dguisinger Avatar
56 months ago

It looks like this is down to the age-old problem of having two Apple IDs.

Apple Fitness+ latches on to the Apple ID you use for iTunes and App Store purchases (if you open Fitness+ and tap your account on the top right, it will bring up your Media/Purchases Apple ID). However, it looks like the Fitness+ three month trial offer gets allocated to the iCloud account you're logged into on your Apple Watch. In my iPhone Settings app, if I log out of my old Gmail account under "Media and Purchases" and log in to my iCloud account, the three month trial appears in Fitness+.

This is no use, though, as the three month trial need sot be allocated to the account you use for Media and Purchases, not your iCloud account.
Its ridiculous that after 10 years they've provided no way to merge accounts.

When I bought my MacBook Air M1, i used AppleCard financing, which forced me to go through the store using my iCloud account which was tied to my AppleCard, vs all my other past purchases via my iTunes/AppStore Apple ID....

Things like this, dragging on for years with no resolution just really piss me off.
Score: 3 Votes (Like | Disagree)
Ploxed Avatar
56 months ago

Great way to make an entrance on MacRumors. Well done, newbie.
Thank you, just wanted to share cause I was very frustrated when I only seen one month.
Score: 3 Votes (Like | Disagree)