iOS 14 and iPadOS 14 Bug Resets Default Apps to Safari and Mail After Every Reboot

Apple in iOS and iPadOS 14 allows users to set third-party apps as alternatives to the default mail and browser apps on iPhone and iPad, but a widespread bug appears to revert these settings to Apple's default apps whenever the user's device is rebooted.

ios14 and default outlook feature 1
The issue was discovered by several users who reported it on social media, and Apple has since confirmed the bug's existence in a statement given to CNET.

"We are aware of an issue that can impact default email and browser settings in iOS 14 and iPadOS 14. A fix will be available to users in a software update," Apple said in a statement.

Until Apple resolves the issue, suffice to say if you've set a preferred third-party browser or mail app over Safari or Apple Mail, you should probably avoid shutting down or restarting your ‌iPhone‌ or ‌iPad‌, otherwise you'll have to re-select your preferences again each time you boot up your device. Of course, that's unavoidable if your device runs out of battery.


Currently, Chrome, Edge, DuckDuckGo, and Firefox can be set as default browsers, while Spark and Microsoft Outlook can be set as default Mail apps. Users who don't get on with Safari or Apple's native Mail app can choose an alternative and it will be opened automatically whenever the system requires it. As long as they haven't restarted their device, that is.

Related Forum: iOS 14

Popular Stories

Apple Logo Black

Apple Just Made Its Second-Biggest Acquisition Ever After Beats

Thursday January 29, 2026 10:07 am PST by
Apple today confirmed to Reuters that it has acquired Q.ai, an Israeli startup that is working on artificial intelligence technology for audio. Apple paid close to $2 billion for Q.ai, according to sources cited by the Financial Times. That would make this Apple's second-biggest acquisition ever, after it paid $3 billion for the popular headphone and audio brand Beats in 2014. Q.ai has...
imac video apple feature

Apple Unveils First New Products of 2026

Monday January 26, 2026 1:55 pm PST by
Apple today introduced its first two physical products of 2026: a second-generation AirTag and the Black Unity Connection Braided Solo Loop for the Apple Watch. Read our coverage of each announcement to learn more:Apple Unveils New AirTag With Longer Range, Louder Speaker, and More Apple Introduces New Black Unity Apple Watch BandBoth the new AirTag and the Black Unity Connection Braided...
iPhone 5s

iPhone 5s Gets New Software Update 13 Years After Launch

Monday January 26, 2026 3:56 pm PST by
Alongside iOS 26.2.1, Apple today released an updated version of iOS 12 for devices that are still running that operating system update, eight years after the software was first released. iOS 12.5.8 is available for the iPhone 5s and the iPhone 6, meaning Apple is continuing to support these devices for 13 and 12 years after launch, respectively. The iPhone 5s came out in September 2013,...
Apple Creator Studio

Apple's Next Launch is Today

Tuesday January 27, 2026 2:39 pm PST by
Update: Apple Creator Studio is now available. Apple Creator Studio launches this Wednesday, January 28. The all-in-one subscription provides access to the Final Cut Pro, Logic Pro, Pixelmator Pro, Motion, Compressor, and MainStage apps, with U.S. pricing set at $12.99 per month or $129 per year. A subscription to Apple Creator Studio also unlocks "intelligent features" and "premium...
apple silicon 1 feature

Apple Responds to Skyrocketing RAM and Storage Chip Prices

Thursday January 29, 2026 2:40 pm PST by
On an earnings call with equity analysts today, Apple CEO Tim Cook responded to fast-rising RAM and SSD storage chip prices in the supply chain. Prices for RAM and NAND storage chips are surging lately due to high demand from companies building out AI servers, resulting in supply constraints. Cook said that rising memory chip prices had a "minimal impact" on Apple's gross margin in the...

Top Rated Comments

markfc Avatar
70 months ago
"Bug"
Score: 31 Votes (Like | Disagree)
69Mustang Avatar
70 months ago
"Bug, feature... potato, potato" - Apple :D
Score: 20 Votes (Like | Disagree)
12643 Avatar
70 months ago
This does not bode well for iOS 14. A very basic bug, very easy to find, not caused by some weird, uncommon device usage. And they didn’t catch it before release?
Score: 17 Votes (Like | Disagree)
markgpearse Avatar
70 months ago
The Apple giveth and the Apple taketh away!
Score: 16 Votes (Like | Disagree)
Brandon Edling Avatar
70 months ago

Just shows they didn’t really want people using another browser or email client
Or maybe it’s just a bug? Doesn’t have to be nefarious.
Score: 14 Votes (Like | Disagree)
PBG4 Dude Avatar
70 months ago
Come on people, it’s obviously Apple’s first attempt at jail breaking iOS. With any luck, they’ll have an untethered solution that survives reboot within a few months.
Score: 10 Votes (Like | Disagree)