Apple Updates Apple Support App With Expanded Wallet Support for Easy Apple Store Check-Ins - MacRumors
Skip to Content

Apple Updates Apple Support App With Expanded Wallet Support for Easy Apple Store Check-Ins

by

Apple today updated its Apple Support app to version 4.1, introducing new language and Accessibility improvements to make the app more available to everyone, along with a new feature to make it easier to check in for appointments.

geniuswallet
Apple has also expanded the number of locations that allow the Apple Support app to add a pass to the Wallet app when a Genius Bar appointment is scheduled at an Apple Store for quicker, simpler check-ins when service is needed.

It's now easier to find advisors that speak your preferred language in regions with multiple languages, and there are Accessibility improvements for VoiceOver, including search navigation and labels.

Apple's full release notes for the update are below:

- Add a pass to Wallet for easy check-in at more Genius Bar locations
- Easier to find Advisors in your preferred language in regions with multiple languages
- Accessibility improvements for VoiceOver, including Search navigation, labels, and more
- Performance enhancements and bug fixes

The Apple Support app can be downloaded from the App Store for free, and it's an ideal app to have installed for anyone who needs assistance with an Apple device, service, or app. [Direct Link]

Top Rated Comments

74 months ago
ROFL @ Keyboard not working as expected! Been there!
Score: 12 Votes (Like | Disagree)
twocents Avatar
74 months ago

1) what lie did they tell?
2) they didn’t make these screenshots (at least i don’t see them in the App Store or on apple’s site). It looks like macrumors made them.

In that case, MR editors have a pretty darn impressive sense of humor 🤣
Score: 3 Votes (Like | Disagree)
Expos of 1969 Avatar
74 months ago

ROFL @ Keyboard not working as expected! Been there!
Isn't that so telling. The bastards lie for four years about the keyboard and now feature that issue in this marketing BS.
Score: 2 Votes (Like | Disagree)
itsmilo Avatar
74 months ago
I always find it strange that if you have an appointment, that they don’t simply add a screen at their waiting area to indicate your check in or something like at a government building. They usually tell u to sit down somewhere and you end up kind of wondering if they still remember or forgot about you but maybe that’s just me
Score: 2 Votes (Like | Disagree)
74 months ago

Interesting that they offer this QR thing. Most of the time they never ask for them, even with order pickup. They just ask for your name. In fact many companies that do barcode check in never actually use the barcodes.
Just went to the Apple store. They didn’t even look at my card. They asked for my name.
Score: 1 Votes (Like | Disagree)
TMRJIJ Avatar
74 months ago

PSA: don't go to the "authorized service centers" for anything other than screen or battery replacements. The one near me wanted $45 just to look at it. Genius bar has always been a free diagnosis in my experience.
AASP technician here.

We don’t get paid to ‘look’ at your device.
Score: 1 Votes (Like | Disagree)

Popular Stories

iOS 26

iOS 26.5 Features: Everything New in iOS 26.5

Monday May 11, 2026 5:09 pm PDT by
Apple released iOS 26.5 after a few months of beta testing, and while it doesn't have the Siri features we were hoping for since those are being held until iOS 27, there are a handful of useful changes worth knowing about. Subscribe to the MacRumors YouTube channel for more videos. End-to-End Encryption for RCS Support for end-to-end encryption (E2EE) for RCS messages between iPhone and...
Dynamic Island iPhone 18 Pro Feature

11 Reasons to Wait for the iPhone 18 Pro

Monday May 11, 2026 9:01 am PDT by
We're only four months out from the launch of Apple's premium next-generation smartphone lineup, and while we're not expecting a sea change in terms of functionality, there are still several enhancements rumored to be coming to the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth noting is that Apple is reportedly planning a major change to its iPhone release cycle this year, adopting a...
Apple WWDC25 iOS 26 CarPlay Light mode 250609

Six Popular iPhone Apps Now Available on CarPlay

Thursday May 14, 2026 9:10 am PDT by
Apple's CarPlay system for accessing iPhone apps on a vehicle's dashboard screen has received six popular apps in recent weeks: ChatGPT, Perplexity, Grok, Google Meet, WhatsApp, and the indie artist streaming platform Audiomack. Make sure you have the latest version of each app and they will automatically appear on CarPlay. ChatGPT Starting with iOS 26.4, CarPlay supports voice-based...