Some Apple Watch Series 5 Owners Seeing Issues With Inconsistent Battery Levels and Random Shutdowns

Some Apple Watch Series 5 owners have been experiencing battery issues with their devices that cause random shutdowns even when the Apple Watch is reporting high battery levels.

applewatchalwaysondisplay
An inconsistent reading of actual battery level appears to be at fault, as in most cases, the Apple Watch reports near 100 percent battery levels for most of the day before dropping down to close to 50 percent and then shutting off. Macrumors reader Todd describes the issue:

Prior to a recent update, my watch had been accurate in reporting its battery level. It's hard to say which recent update MAY have created the issue, or if it's a result of something different, but I'm currently running watchOS 6.2.8. For the past few weeks, my watch has been reporting at or near 100% battery levels for the duration of the day - 5-6 hours at least. It will then drop down to around 53% and then abruptly shut off. Once restarted, it reports a battery level of 53% but will then shut down again if not placed on a charger.

Other users have seen a problem where the Apple Watch shuts down at around 50 percent battery, charges up to 99 percent in a short period of time, and then has problems charging fully to 100 percent.

There are complaints about these battery life issues on the MacRumors forums and the Apple Support Communities, plus iMore wrote about the issue earlier this year. From the Apple Support Communities:

I am having the following problem with my Series 5 Apple Watch, purchased four months ago:

1. After a full charge, the battery charge indicator remains stuck at 100% for approximately 4-9 hours.

2. The battery charge indicator then begins to decrease.

3. When the battery charge indicator reaches approximately 15-33%, the watch powers down suddenly, with no low battery warning (which should be given at 10%).

In summary, the battery charge indicator is essentially never correct.

Apple Watch Series 5 owners have been complaining about battery life issues since the device was first released in September 2019, and while it doesn't appear to be a widespread issue, there are a good number of people who are experiencing problems.

Complaints have persisted across multiple watchOS updates, and there have been a reports about battery errors after the latest watchOS 6.2.6 and watchOS 6.2.8 updates. Some affected users have been able to solve the problem by getting a replacement watch from Apple, but other techniques, such as resetting the watch, re-pairing, deleting watch faces, and more have not worked.

Given the mixed reports about the battery problems and the length of time that people have been experiencing issues, it's not clear what's going on but it appears that Apple hasn't yet been able to fix the issue.

Related Roundup: Apple Watch 10
Buyer's Guide: Apple Watch (Neutral)

Popular Stories

iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Launching Later This Year With These 10 New Features

Sunday March 23, 2025 10:00 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
macbook pro blue green

When Will Apple Release the M5 MacBook Pro?

Wednesday March 26, 2025 4:53 pm PDT by
Apple regularly refreshes the MacBook Pro models, and a new version that uses M5 series chips is in the works. Apple just finished refreshing most of the Mac lineup with M4 chips, and now it's time for the M5. Rumors suggest that we could see the first M5 MacBook Pro models this fall. Design There have been no rumors of a design update for the M5 MacBook Pro models that are coming this...
Apple Lumon Terminal Pro

Apple's Mac Site Features Fictional 'Lumon Terminal Pro'

Wednesday March 26, 2025 12:19 pm PDT by
Apple is going all out with promotions for the popular Severance Apple TV+ show today, and as of right now, you'll find a new "Lumon Terminal Pro" listed on Apple's Mac site. The Lumon Terminal Pro is designed to look similar to the machines that Severance employees like Mark S. and Helly R. use for macrodata refinement. The Terminal features a blue keyboard, a small display with wide...
Facebook Feature

Facebook's New iPhone App Feature Turns the Clock Back to 2007

Thursday March 27, 2025 1:59 pm PDT by
In the mid-to-late 2000s, Facebook was all about staying connected with friends and family. However, as the social media platform added new features and grew over time, that core experience began to get drowned out. That changes starting now, according to Meta, which today introduced a new feature that will "bring back the joy" of classic Facebook. Specifically, Meta has redesigned the...
Generic iOS 18

iOS 18.4 Coming Soon With These New Features for Your iPhone

Tuesday March 25, 2025 6:45 am PDT by
Apple is expected to release iOS 18.4 to the general public as soon as next week, following more than a month of beta testing. Apple's website says some iOS 18.4 features will be released in "early April," so the update should be out as early as Tuesday, April 1. Apple this week seeded the iOS 18.4 Release Candidate, which is typically the final beta version, barring the discovery of any...
iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Supports 8K Video Recording, Suggests Leaker [Updated]

Wednesday March 26, 2025 4:06 am PDT by
Update 7:25 pm: Based on comments from our forums, it appears the original Weibo post may have been mistranslated and "8K" actually refers to the high price of the device rather than 8K video recording capabilities. The iPhone 16 Pro currently starts at 7,999 yuan in China. Our original article follows below. Apple's forthcoming iPhone 17 Pro models are capable of shooting 8K video, up...
iOS 18

iOS 18.4 Expected Next Week - Here Are the Release Notes

Friday March 28, 2025 2:01 pm PDT by
With the second release candidate of iOS 18.4 that Apple seeded out today, the company finally provided us with release notes that give a full rundown on what to expect. There's an Apple Vision Pro app, new Apple Intelligence features for notifications and additional language support, plus an Apple News Food feature for Apple News+ subscribers, and several updates that should improve the...
iOS 18 4 Ambient Music Control Center

How to Use iOS 18.4's New Ambient Music Feature in Control Center

Thursday March 27, 2025 7:45 am PDT by
The upcoming iOS 18.4 update for the iPhone adds an Ambient Music feature to Control Center. Below, we take a closer look at how it works. iOS 18.4 is currently in beta, so the Ambient Music feature is not widely available yet. The update will likely be released to the general public next week. To use the feature on iOS 18.4, open Control Center and tap on the plus sign in the top-left...
Foldable iPhone 2023 Feature 1

'iPhone Fold' to Feature Metallic Glass Hinge That Resists Deformation

Thursday March 27, 2025 4:21 am PDT by
Last week, we covered a report claiming that Apple's book-style foldable iPhone (or "iPhone Fold," as we are provisionally calling it here) will use liquid metal hinges to improve durability and help minimize screen creasing. Today, a Chinese leaker provided more details on the properties of this hinge material that help to clarify why Apple chose it for its first foldable device. According...

Top Rated Comments

480951 Avatar
61 months ago

here's whats probably going to happen:
- Apple finds out it's due to battery aging (nothing you can do about that)
- Apple fixes it with a software update by throttling the CPU
- People get outraged
- Lawsuit gets filed
- Apple ends up paying out and gets punished for fixing a physics problem.
I really doubt it’s that as the series 5 isn’t even a year old yet.
Score: 7 Votes (Like | Disagree)
goonie4life9 Avatar
61 months ago
Folks, here's the word from Apple. The Senior Advisor I spoke to stated that he has never heard of battery issues with the Apple Watch. He said that if there was an issue, Apple would know about it before any user did, because Apple talks to over 1 million customers per hour, so the issue would show as a "Known Issue" before it ever affected any Apple Watch. Given this, he said the standard troubleshooting is to remove and re-seat the battery. Once you've done that, you'll need to plug the Watch into iTunes and do a DFU restore. Once you've done that, they'll send you an Apple Diagnostics file. You need to run Diagnostics, with Mail Logging enable to make-sure it isn't an issue with the Exchange server, zip the file, and submit it to Apple. This will then be sent to Engineering and they will get back to you within 48 hours with the official confirmation of a Duplicate Issue.
Score: 5 Votes (Like | Disagree)
macfacts Avatar
61 months ago
Time to throttle the apple watches
Score: 5 Votes (Like | Disagree)
Donnation Avatar
61 months ago
That would suck. Thinking you are getting this amazing battery life and staying at 100% most of the day and then boom, it shuts down.
Score: 5 Votes (Like | Disagree)
ColeSQ Avatar
61 months ago
we’ve replaced an S5 Watch 3x so far because of battery issues. I’ve owned every series to date, easily the worst one based on reliability alone and Apple’s “send it in and you’ll eventually get one back” service isn’t acceptable for the first year of owning anything as vital to one’s health monitoring as this Watch. It’s definitely been an “I wish I had a better option than Apple” moment for someone who’s been loyal for two decades and never felt that way before.
Score: 3 Votes (Like | Disagree)
farewelwilliams Avatar
61 months ago
here's whats probably going to happen:
- Apple finds out it's due to battery aging (nothing you can do about that)
- Apple fixes it with a software update by throttling the CPU
- People get outraged
- Lawsuit gets filed
- Apple ends up paying out and gets punished for fixing a physics problem
- No one wins in the end
Score: 3 Votes (Like | Disagree)