Tile Writes to EU Accusing Apple of Abuse of Power

Bluetooth accessory maker Tile has written to the European Union accusing Apple of abuse of power and of illegally favoring its own products.

tileslim
According to a report by Financial Times, in a letter sent on Tuesday to the European Commissioner for Competition, the accessory maker said that Apple is making it harder for users to use Tile products on iPhone because it has its own rival Find My app.

In a letter sent to European competition commissioner Margrethe Vestager on Tuesday, California-based tracking app maker Tile argued that Apple was making it more difficult for users to operate its product on their smartphones compared to Apple's own rival application, FindMy, by selectively disabling features that allow for seamless user experience.

Tile asked the EU to investigate Apple's business practices, echoing previous calls made by the accessory maker in the United States. Specifically, Tile complains about changes Apple made to location services in iOS 13, which encourage customers not to use always-on location tracking. In addition, Tile said changing these options involve navigating between "complex settings not easy to find."

The report notes that Apple is also rumored to be launching its own AirTags item tracking tags soon. MacRumors uncovered evidence of AirTags within iOS 13 code last year. The tags will be closely integrated with the new ‌Find My‌ app, which will be getting an "Items" tab. Users will receive a notification when they are separated from a tagged item, and if necessary, they can set an AirTag to start making sounds to help locate the lost item.

airtagsetup2
In the letter, Tile goes on to claim that its product is being denied "equal placement" on the App Store and that Apple has terminated its agreement to sell Tile products in its retail stores, perhaps with one eye on the upcoming launch of AirTags.

Apple responded to the letter with the following statement:

"We strenuously deny the allegations of uncompetitive behavior that Tile is waging against us. Consistent with the critical path we've been on for over a decade, last year we introduced further privacy protections that safeguard user location data. Tile doesn't like those decisions so instead of arguing the issue on its merits, they've instead decided to launch meritless attacks."

The EU has said it intends to reply to Tile's letter and will launch preliminary investigations following the allegations.

Popular Stories

Apple iPhone 16e Feature

Apple Announces iPhone 16e With A18 Chip and Apple Intelligence, Pricing Starts at $599

Wednesday February 19, 2025 8:02 am PST by
Apple today introduced the iPhone 16e, its newest entry-level smartphone. The device succeeds the third-generation iPhone SE, which has now been discontinued. The iPhone 16e features a larger 6.1-inch OLED display, up from a 4.7-inch LCD on the iPhone SE. The display has a notch for Face ID, and this means that Apple no longer sells any iPhones with a Touch ID fingerprint button, marking the ...
iphone 17 pro asherdipps

iPhone 17 Pro Models Rumored to Feature Aluminum Frame Instead of Titanium Frame

Tuesday February 18, 2025 12:02 pm PST by
Over the years, Apple has switched from an aluminum frame to a stainless steel frame to a titanium frame for its highest-end iPhones. And now, it has been rumored that Apple will go back to using aluminum for three out of four iPhone 17 models. In an investor note with research firm GF Securities, obtained by MacRumors this week, Apple supply chain analyst Jeff Pu said the iPhone 17, iPhone...
apple launch feb 2025 alt

Here Are the New Apple Products We're Still Expecting This Spring

Thursday February 20, 2025 5:06 am PST by
Now that Apple has announced its new more affordable iPhone 16e, our thoughts turn to what else we are expecting from the company this spring. There are three product categories that we are definitely expecting to get upgraded before spring has ended. Keep reading to learn what they are. If we're lucky, Apple might make a surprise announcement about a completely new product category. M4...
iPhone 17 Roundup Feature 2

iPhone Design to Change 'Significantly' This Year

Monday February 17, 2025 7:09 am PST by
Apple is set to "significantly change" the iPhone's design language later this year, according to a Weibo leaker. In a new post, the user known "Digital Chat Station" said that the iPhone's design is "starting to change significantly" this year. The "iPhone 17 Air" reportedly features a "horizontal, bar-shaped" design on the rear, likely referring to an elongated camera bump. On the other...
apple launch feb 2025

Tim Cook Teases an 'Apple Launch' Next Wednesday

Thursday February 13, 2025 8:07 am PST by
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19. "Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag. The post includes a short video with an animated Apple logo inside a circle. Cook did not provide an exact time for the launch, or share any other specific details, so...
Generic iOS 18

Here's When Apple Will Release iOS 18.4

Wednesday February 19, 2025 11:38 am PST by
Following the launch of the iPhone 16e, Apple updated its iOS 18, iPadOS 18, and macOS Sequoia pages to give a narrower timeline on when the next updates are set to launch. All three pages now state that new Apple Intelligence features and languages will launch in early April, an update from the more broader April timeframe that Apple provided before. The next major point updates will be iOS ...
iOS 18

iOS 18.4 Coming Next Week With These New Features for Your iPhone

Friday February 14, 2025 6:18 am PST by
The first iOS 18.4 beta for iPhones should be just around the corner, and the update is expected to include many new features and changes. Bloomberg's Mark Gurman expects the iOS 18.4 beta to be released by next week. Below, we outline what to expect from iOS 18.4 so far. Apple Intelligence for Siri Siri is expected to get several enhancements powered by Apple Intelligence on iOS...
Apple 2025 Thumb 1

Two of Apple's Oldest Products Are Finally Getting Updated This Year

Friday February 14, 2025 6:03 am PST by
Apple released the HomePod mini in November 2020, followed by the AirTag in May 2021, and both still remain first-generation products. Fortunately, rumors suggest that both the HomePod mini and the AirTag will finally be updated at some point this year. Below, we recap rumors about the HomePod mini 2 and AirTag 2. HomePod mini 2 In January 2025, Bloomberg's Mark Gurman said Apple is ...

Top Rated Comments

cocky jeremy Avatar
62 months ago
Wah! We didn't evolve to make anything better and now Apple is going to take our marketshare, poor us!
Score: 36 Votes (Like | Disagree)
IUBall22 Avatar
62 months ago
Maybe use the competition to make a better product. Apple has every right to “favor their own products”.
Score: 33 Votes (Like | Disagree)
MauiPa Avatar
62 months ago

I still find comical the way people defend a company that never give a damn for them ??.
I would never defend tile, I agree with you. Reprehensible
Score: 31 Votes (Like | Disagree)
Abazigal Avatar
62 months ago
Because macOS Catalina, iOS 13, and Apple Music are the best examples about good programming. The irony at it best.
They are when you look at the Apple ecosystem in its entirety.

Apple Music on its own may seem unspectacular, but what about Apple Music streaming on the Apple Watch and controlled via Siri? Think about the work that goes into not just Apple Music, but also the Apple Watch (and cellular connectivity) to make everything come together.

And it’s ironic that you bring up iOS 13 and Catalina, because it factors into my next few points below.

The number of ways Tile loses out to Apple, off the top of my head.

1) Their hardware / software experience was never great. I used it a couple of years back, and it was just full of bugs. Connectivity problems, severe battery drain, and low install base overall.

2) Tile has a huge ecosystem disadvantage compared to Apple. Apple can do things for free that Tile requires a subscription for. Tile can never run fully backgrounded or have access to iOS at a system level.

3) No matter how many tiles are sold, it will be way less than the number of devices running iOS 13 or macOS Catalina. In countries like Singapore, iPhones are commonplace but tile devices are practically non-existent (based on the last time I used them).

4) Apple has a very compelling privacy and encryption story for “Find my”. They use a key that is unique and changes for every device so even if someone can see all the pings in the real world, it cannot be tied back to a user. It’s very compelling and well-thought-through and it’s something Tile will never be able to match on an engineering level.

Even if Tile somehow gets Apple to capitulate on (2), they still lose out in all the other areas. There is no reason why I would get a Tile over the Airtags (when they do get released), and the reason for this is very simple - Airtags are going to offer a better user experience overall.

And Apple has earned this because of all the work that goes into making their own platform, and I think there is a lot more clever programming and engineering that goes on behind the scenes than people give Apple credit for.
Score: 29 Votes (Like | Disagree)
LuciusMalfoy Avatar
62 months ago
I don't want to be tracked in the first place, and thankfully Apple makes that more difficult. If Tile can't get behind user privacy I don't want any part of them.
Score: 27 Votes (Like | Disagree)
PlayUltimate Avatar
62 months ago
as others have said about FB et al. "Don't build your playground in their backyard and then complain when they turn on the sprinklers."
Score: 25 Votes (Like | Disagree)