Apple Shares New Support Document Addressing Distorted Screen Issue on Macs Running Windows 10

Apple yesterday published a new support document detailing fixes for an issue where the right side of a user's Mac screen may be distorted when running Windows 10.

bootcamp
Some Mac models with AMD Radeon graphics may be experiencing an issue where the right side of the screen flickers and is distorted when running Windows 10. On external displays, this distortion may affect the entire screen.

Alternately, the Windows 10 installer may say that the Mac isn't ready for this version of Windows 10 because it has an old AMD graphics driver.

To fix the problem, Apple encourages users to install updated AMD graphics drivers for Windows.

If updated AMD graphics drivers aren't yet available, Apple offers a workaround when using an external display by instructing users to reduce the resolution. Apple notes that, while this step should work on most external displays, it will not work on the Apple Pro Display XDR and the LG UltraFine 4K and 5K displays.

Popular Stories

iPhone 17 Pro 34ths Perspective

iPhone 17 Pro Launching Later This Year With These 10 New Features

Sunday March 23, 2025 10:00 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
iOS 18

iOS 18.4 Expected Next Week - Here Are the Release Notes

Friday March 28, 2025 2:01 pm PDT by
With the second release candidate of iOS 18.4 that Apple seeded out today, the company finally provided us with release notes that give a full rundown on what to expect. There's an Apple Vision Pro app, new Apple Intelligence features for notifications and additional language support, plus an Apple News Food feature for Apple News+ subscribers, and several updates that should improve the...
Magic Mouse Green

What to Expect From the Magic Mouse 3

Saturday March 29, 2025 10:15 am PDT by
Apple is reportedly working on a new Magic Mouse. Below, we recap what to expect. The two key rumors for the Magic Mouse 3 so far include a relocated charging port, along with a more ergonomic design. It was briefly rumored that the Magic Mouse 3 would also feature voice control, but that was misinterpreted information. Relocated Charging Port While the Magic Mouse switched from...
Foldable iPhone 2023 Feature Homescreen

Six Things to Know About Apple's Upcoming Foldable iPhone

Friday March 28, 2025 3:54 pm PDT by
We've been hearing rumors about a foldable iPhone for almost a decade now, but it looks like we might finally see the device come to fruition in 2026. We're going to be waiting many more months for the foldable iPhone, but so far we're hearing good things. Apple wants to make it creaseless. It's taken Apple multiple years to design a foldable iPhone that it's satisfied with because Apple ...
top stories 2025 03 29

Top Stories: WWDC 2025 Announced, iPhone 17 Pro and iOS 19 Rumors, and More

Saturday March 29, 2025 6:00 am PDT by
Apple's big developer event is a little over two months away, and rumors about what we can expect to see in Apple's next major operating system updates are becoming increasingly frequent. A public release of iOS 18.4 is also imminent with a number of updates and improvements, although we won't be getting the major Apple Intelligence Siri upgrades that had reportedly been planned for this...
iOS 19 visionOS UI Elements

Apple Codename Provides Clue About iOS 19's Rumored New Design

Sunday March 30, 2025 6:40 am PDT by
Multiple sources have claimed that iOS 19 will introduce a new design with more translucent buttons, menus, notification banners, and more, and there is now another clue that points towards this glass-like appearance. Bloomberg's Mark Gurman today said the new design project is codenamed "Solarium" internally. A solarium is a room with glass walls that allow in plenty of sunlight, so this...
Facebook Feature

Facebook's New iPhone App Feature Turns the Clock Back to 2007

Thursday March 27, 2025 1:59 pm PDT by
In the mid-to-late 2000s, Facebook was all about staying connected with friends and family. However, as the social media platform added new features and grew over time, that core experience began to get drowned out. That changes starting now, according to Meta, which today introduced a new feature that will "bring back the joy" of classic Facebook. Specifically, Meta has redesigned the...
Foldable iPhone 2023 Feature Homescreen

iPhone Foldable Display Said to Feature iPad-Style 4:3 Aspect Ratio

Friday March 28, 2025 3:44 am PDT by
Apple's upcoming "iPhone Fold" will feature a foldable screen with a 4:3 aspect ratio, according to a Chinese leaker who previously leaked the book-style device's display dimensions. The Weibo-based account Digital Chat Station claims that Apple will adopt a "roughly" 4:3 aspect ratio on the inner display in order to achieve consistency between the outer display, as well as to ensure parity...

Top Rated Comments

casperes1996 Avatar
66 months ago

__Question__

If macOS automatic graphics switching is currently using integrated GPU, does it still use the dedicated AMD graphics memory?

For me, the system info shows two sets of graphics memories, I am confused as to when either is used and how they transition between memories if any.

Radeon Pro 560X 4 GB
Intel UHD Graphics 630 1536 MB
The Intel chip does not have its own dedicated memory. The 1536MB listed is part of the main system memory that can dynamically be allocated or deallocated as video memory. The video memory in the dGPU will only be used when it is active or if an application specifically uses it. You can programmatically control where the memory is stored so in part it's up to the developer. In theory I could write a program that runs on the dGPU but stores everything in main memory... It'd be slow but can be done. - The iGPU does not have access to the dGPU's VRAM, only system memory, but the dGPU has access to both its own and system memory.
Did that answer your question?


One of the many reasons I don’t use Windows any more. Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing? I can’t begin to count the times when the installer would almost complete and then go “oops, found a problem”. So many hours wasted over the years
I'm a huge Apple person, and don't like using Windows myself, but this isn't Windows' fault. This is on Apple. AMD has shipped drivers and Windows does automatically install them... But not on Bootcamp Macs where Apple wants to be in control of the driver situation and ship their Bootcamp driver packages rather than just using AMD generic drivers.
Hence why there is bootcampdrivers.com
Score: 5 Votes (Like | Disagree)
Eorlas Avatar
66 months ago

One of the many reasons I don’t use Windows any more. Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing? I can’t begin to count the times when the installer would almost complete and then go “oops, found a problem”. So many hours wasted over the years
Nice try. This has very little to do with Windows, as Apple controls the driver situation on a bootcamp install as well.

A potential proper workaround to this situation is to visit bootcampdrivers.com ; it's one guy who essentially takes the latest AMD drivers and works to make them compatible with W10 installed on BootCamp, rather than relying on Apple's archaic GPU drivers for Windows.

More importantly what people should be asking is: why doesn't Apple just let the part manufacturer produce their own driver, as they are already equipped to do? AMD and NVIDIA are much, much better at making drivers for their display adapters.
Score: 4 Votes (Like | Disagree)
GeoStructural Avatar
66 months ago

"Recovery: use a real operating system"
I don’t know what your job is but in my line of work you need Windows to get things done. At some point we had to use virtual machines on Mac and everything was so slow it was frustrating.

For academic tasks we use mostly Linux, for professional Engineering is Windows hands down. For gaming Windows wins as well.
Score: 2 Votes (Like | Disagree)
MauiPa Avatar
66 months ago
One of the many reasons I don’t use Windows any more. Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing? I can’t begin to count the times when the installer would almost complete and then go “oops, found a problem”. So many hours wasted over the years
Score: 1 Votes (Like | Disagree)
MattMJB0188 Avatar
66 months ago
That's why you run Windows 7 instead.
Score: 1 Votes (Like | Disagree)
maflynn Avatar
66 months ago

Shouldn’t windows update the driver itself, or god forbid, do a systems check before installing?
Don't blame MS on this, Apple is the one who's producing the drivers, I've always had issues with apple drivers in windows, Apple's track record of supporting windows is rather low. I understand why, they want Mac owners to use MacOS as that's where Apple will make their money, as that keeps them in the ecosystem.
Score: 1 Votes (Like | Disagree)