FTC Sending Refund Checks to People Tricked by Tech Support Scams
The United States Federal Trade Commission today announced that it is sending out refund checks totaling over $1.7 million to people who fell victim to tech support scams.
Scam companies like Click4Support created ads on various websites claiming to be from tech support companies like Apple and Microsoft, tricking consumers into calling them for unneeded tech support services.
Click4Support representatives would convince people into providing them with remote access to their computers for identifying non-existent viruses and malware. The fake services were sold both on a one time fee basis or with a long-term service plan, with the fake company charging from $69 to thousands of dollars.
The FTC shut down Click4Support and other similar companies back in 2015 and filed legal action at that time, with refunds finally available for customer who were tricked into shelling out money.
The FTC is providing refunds averaging approximately $30 each to victims, and most recipients will receive their refunds through PayPal, though some will receive checks. The money is sourced from Click4Support after a federal court in 2018 ruled that its assets should be used to reimburse customers who lost money due to the scams.
While this is a small victory for some users who have been tricked by scammers, scams have unfortunately grown much more sophisticated over the course of the last five years.
Apple maintains a dedicated support page that instructs customers on how to avoid phishing emails, fake virus alerts, fake phone calls, and other similar scams. These tips are well worth reading for anyone who owns an Apple device.
Popular Stories
Apple released iOS 18.2 in the second week of December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. Apple has added a handful of new non-AI related feature controls as...
Wednesday December 18, 2024 11:39 am PST by
Juli CloverApple is no longer planning to launch a hardware subscription service that would let customers "subscribe" to get a new iPhone each year, reports Bloomberg's Mark Gurman.
Gurman first shared rumors about Apple's work on a hardware subscription service back in 2022, and at the time, he said that Apple wanted to develop a simple system that would allow customers to pay a monthly fee to gain...
Contrary to recent reports, the iPhone 17 Pro will not feature a horizontal camera layout, according to the leaker known as "Instant Digital."
In a new post on Weibo, the leaker said that a source has confirmed that while the appearance of the back of the iPhone 17 Pro has indeed changed, the layout of the three cameras is "still triangular," rather than the "horizontal bar spread on the...
Wednesday December 18, 2024 10:05 am PST by
Juli CloverElevation Lab today announced the launch of TimeCapsule, an innovative and simple solution for increasing the battery life of Apple's AirTag.
Priced at $20, TimeCapsule is an AirTag enclosure that houses two AA batteries that offer 14x more battery capacity than the CR2032 battery that the AirTag runs on. It works by attaching the AirTag's upper housing to the built-in custom contact in the...
The current Apple TV 4K was released more than two years ago, so the streaming device is becoming due for a hardware upgrade soon. Fortunately, it was recently rumored that a new Apple TV will launch at some point next year.
Below, we recap rumors about the next-generation Apple TV.
Bloomberg's Mark Gurman last week reported that Apple has been working on its own combined Wi-Fi and...
Blackmagic today announced that its URSA Cine Immersive camera is now available for pre-order, with deliveries set to start late in the first quarter of 2025. Blackmagic says that this is the world's first commercial camera system designed to capture 3D content for the Vision Pro.
The URSA Cine Immersive camera was first introduced in June, but it has not been available for purchase until...
Apple launched the controversial "trashcan" Mac Pro eleven years ago today, introducing one of its most criticized designs that persisted through a period of widespread discontentment with the Mac lineup.
The redesign took the Mac Pro in an entirely new direction, spearheaded by a polished aluminum cylindrical design that became unofficially dubbed the "trashcan" in the Mac community. All of ...
Apple is planning a series of "major design" and "format changes" for iPhones over the next few years, according to The Wall Street Journal's Aaron Tilley and Yang Jie.
The paywalled report published today corroborated the widely-rumored "iPhone 17 Air" with an "ultrathin" design that is thinner than current iPhone models. The report did not mention a specific measurement, but previous...
