U.S. Attorney General Asks Apple to Unlock iPhones Used by Florida Mass Shooter [Updated]

United States Attorney General William Barr today asked Apple to unlock the iPhones used in mass shooting last month at a naval air station in Pensacola, Florida, reports The New York Times.

The request comes as the shooting has been declared an act of terrorism, and it follows a report last week that the FBI sent a letter to Apple asking for help accessing two iPhones used by shooter Mohammed Saeed Alshamrani.

ios12 iphone x enter passcode

"This situation perfectly illustrates why it is critical that the public be able to get access to digital evidence," Mr. Barr said, calling on Apple and other technology companies to find a solution and complaining that Apple has provided no "substantive assistance."

Apple has already provided law enforcement officials with information from Alshamrani's iCloud account, but the two iPhones are passcode protected (one is also damaged from gunfire) and Apple has in he past taken a strong position against providing access to locked iPhones.

Apple last week said that it had already provided all of the information in its possession to the FBI.

We have the greatest respect for law enforcement and have always worked cooperatively to help in their investigations. When the FBI requested information from us relating to this case a month ago, we gave them all of the data in our possession and we will continue to support them with the data we have available.

Justice department officials claim to need access to the iPhones to see messages from encrypted apps like Signal or WhatsApp to find out if Alshamrani discussed his plans or had help.

In 2016, Apple had a major showdown with the U.S. government after being ordered by a federal judge to unlock the iPhone owned by San Bernardino shooter Syed Farook. Apple fought hard against the order asking for backdoor access into iPhones and said that it would create "new and dangerous weaknesses" and that weakening security "makes no sense."

Apple ultimately won the dispute and the government found an alternate way to access the ‌iPhone‌ in question.

Apple is now facing a similar battle as the company's statement last week suggests it has no plans to unlock the two iPhones and the attorney general has said that he is prepared for a fight.

Update 6:43 p.m.: In a lengthy statement first shared by Input, Apple has responded to the Attorney General's comments, outlining the assistance it has provided and is continuing to provide to the the FBI, as well as its continued opposition to providing backdoors to its devices:

We were devastated to learn of the tragic terrorist attack on members of the US armed services at the Naval Air Station in Pensacola, Florida on December 6th. We have the greatest respect for law enforcement and routinely work with police across the country on their investigations. When law enforcement requests our assistance, our teams work around the clock to provide them with the information we have.

We reject the characterization that Apple has not provided substantive assistance in the Pensacola investigation. Our responses to their many requests since the attack have been timely, thorough and are ongoing.

Within hours of the FBI’s first request on December 6th, we produced a wide variety of information associated with the investigation. From December 7th through the 14th, we received six additional legal requests and in response provided information including iCloud backups, account information and transactional data for multiple accounts.

We responded to each request promptly, often within hours, sharing information with FBI offices in Jacksonville, Pensacola and New York. The queries resulted in many gigabytes of information that we turned over to investigators. In every instance, we responded with all of the information that we had.

The FBI only notified us on January 6th that they needed additional assistance — a month after the attack occurred. Only then did we learn about the existence of a second iPhone associated with the investigation and the FBI's inability to access either iPhone. It was not until January 8th that we received a subpoena for information related to the second iPhone, which we responded to within hours. Early outreach is critical to accessing information and finding additional options.

We are continuing to work with the FBI, and our engineering teams recently had a call to provide additional technical assistance. Apple has great respect for the Bureau’s work, and we will work tirelessly to help them investigate this tragic attack on our nation.

We have always maintained there is no such thing as a backdoor just for the good guys. Backdoors can also be exploited by those who threaten our national security and the data security of our customers. Today, law enforcement has access to more data than ever before in history, so Americans do not have to choose between weakening encryption and solving investigations. We feel strongly encryption is vital to protecting our country and our users' data.

Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Political News forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.

Popular Stories

Apple Shopping Event 2025

Apple Announces 2025 Black Friday Event, Here's What You Can Get

Thursday November 20, 2025 6:28 am PST by
Apple's annual four-day Black Friday through Cyber Monday shopping event is returning on Friday, November 28 through Monday, December 1 in many countries, including the United States, Canada, Australia, New Zealand, France, Germany, Italy, Spain, the United Kingdom, Belgium, the Netherlands, Sweden, Thailand, and others. During the shopping event, customers can get an Apple gift card with...
iOS 26

iOS 26.2 Adds These New Features to Your iPhone

Thursday November 20, 2025 10:50 am PST by
iOS 26.2 is currently in beta testing. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics for Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date. Keep reading...
hikawa phone grip stand apple%402x

Apple Launches Second Limited-Edition iPhone Accessory in a Month

Friday November 21, 2025 3:53 am PST by
Apple has begun selling the Hikawa Phone Grip and Stand, a new limited-edition iPhone accessory designed with accessibility in mind. Designed by LA-based Bailey Hikawa to celebrate the 40th anniversary of accessibility at Apple, the grip uses magnets to securely snap onto any iPhone with MagSafe. Apple says it can be removed with ease, and doubles as a stand with two different viewing...
iPhone 17 Pro Cosmic Orange

10 Reasons to Wait for Next Year's iPhone 18 Pro

Wednesday November 19, 2025 4:00 am PST by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models at the same time, which is why we often get rumored features months ahead of launch. The iPhone 18 series is no different, and we already have a good idea of what to expect for the iPhone 18 Pro and iPhone 18 Pro Max. One thing worth...
ipad black friday 2025

The Best Early Black Friday iPad Deals

Thursday November 20, 2025 10:20 am PST by
Black Friday is just over a week away, and iPad deals have finally started to flood in at retailers like Amazon and Best Buy. Below we're tracking discounts on every current generation iPad, including lowest-ever prices on M3 iPad Air and M5 iPad Pro, plus steep markdowns on iPad and iPad mini. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a ...
ipad mini 7 feature red and blue

iPad Mini 8: Four Major New Features to Expect

Wednesday November 19, 2025 7:50 am PST by
Apple's eighth-generation iPad mini is highly likely to arrive next year, offering a significant refresh of the device with at least four major new features. OLED Display The next-generation version of the iPad mini could feature an OLED display, as part of Apple's plan to expand the display technology across many more of its devices. Apple's first OLED device was the Apple Watch in 2015, ...
watchos 26 workout app

Apple Watch Users Claim Workout App Is Now Worse in Every Way

Thursday November 20, 2025 7:01 am PST by
Apple Watch owners have been voicing their frustration online over changes to the Workout app that Apple introduced in watchOS 26, with many finding the redesigned interface makes starting exercises difficult and exasperating. When Apple launched watchOS 26 in September, the Workout app went from large, easily tapped workout tiles to a scrolling, corner-button interface. Instead of tapping a ...
apple wallet drivers license feature iPhone 15 pro

Two More U.S. States Commit to Offering iPhone Driver's Licenses in Apple Wallet App

Thursday November 20, 2025 8:21 am PST by
In select U.S. states, residents can add their driver's license or state ID to the Apple Wallet app on the iPhone and Apple Watch, and then use it to display proof of identity or age at select airports and businesses, and in select apps. Earlier this week, Illinois became the 13th state in the U.S. to offer the feature. Subsequently, we shared a list of additional states that are committed...
android iphone airdrop quickshare

iPhone Users Can Now AirDrop Files to Android Devices

Thursday November 20, 2025 9:47 am PST by
Google today announced a new cross-platform feature that allows for file sharing between iPhone and Android users. With AirDrop on the iPhone and QuickShare on Pixel 10 devices, there is a new file transfer function available. The file sharing option works on Apple devices that include iPhone, iPad, and Mac, along with the Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and Pixel 10 Fold....

Top Rated Comments

Mikey44 Avatar
77 months ago
As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
Score: 40 Votes (Like | Disagree)
bizack Avatar
77 months ago
Still amazing that the US Govt doesn't understand modern technology (including how the internet works). Apple can't unlock any iPhone. There's no master key to unlock any iPhone/device. This is going to turn into another 'please put a backdoor into future versions of iOS' request which (hopefully) won't ever happen. Meanwhile, companies/platforms like Facebook and Cambridge Analytics have enough information to identify and profile every citizen in the United States. Perhaps take that problem a bit more seriously. Oh, and maybe don't allow anyone to buy a gun. That might help too.
Score: 33 Votes (Like | Disagree)
benshive Avatar
77 months ago
I love that Apple doesn't acquiesce and agree to poke a hole in their customer's security every time the government tries to force them too.
Score: 31 Votes (Like | Disagree)
robbysibrahim Avatar
77 months ago

As a consumer of Apple products, I love this.

As a citizen of the United States, I love what Apple is doing.

“Arguing that you don't care about the right to privacy because you have nothing to hide is no different than saying you don't care about free speech because you have nothing to say.”
― Edward Snowden

“Experience should teach us to be most on our guard to protect liberty when the government's purposes are beneficent. Men born to freedom are naturally alert to repel invasion of their liberty by evil-minded rulers. The greatest dangers to liberty lurk in insidious encroachment by men of zeal, well-meaning but without understanding."
― Louis D. Brandeis
I think of myself as the "nothing to hide" guy. But these quotes make two great points. Thanks for that.
Score: 20 Votes (Like | Disagree)
realtuner Avatar
77 months ago

I’m all for privacy. Except in cases like this. If Apple can unlock these phones then they should given the circumstances.

And yet when Apple admits to scanning every photo uploaded to iCloud for signs of child abuse this is acceptable? What happened to privacy? It’s excused as saying Apple is committed to child safety. Sounds noble. As would assisting with unlocking a suspected terrorists iPhone.

Didn't Apple just say at CES that they do scan through their icloud services for pedophilia thus invading peoples privacy?
Two people who don't understand the issue.

Apple can't unlock an iPhone. Apple can, however, get access to data stored in iCloud if required. They are two completely separate things.
Score: 19 Votes (Like | Disagree)
NickName99 Avatar
77 months ago
It isn’t possible to fulfill this request. Apple can’t unlock iPhones. Even if they wrote a custom version of iOS that allowed them to unlock the iPhone, it would first be necessary to unlock the iPhone to update iOS.
Score: 18 Votes (Like | Disagree)