iPhone XR Users Experiencing Difficulties on UK's O2 Network
The iPhone XR is not properly functioning on the O2 network in the UK, according to the BBC. Based on multiple reports on Twitter, XR users who have O2 as a mobile provider have been experiencing multiple signal outages per day.
Customers have been unable to make and receive calls and send and receive text messages, as well as maintain a reliable LTE connection for using apps.
An O2 spokesperson told the BBC that it is working closely with partners to resolve "an intermittent issue affecting some of our customers using iPhone XR." O2 did not clarify how many customers are affected, but said that turning the iPhone off and on again can temporarily fix the issue.
According to one customer with an affected device, he was told by an O2 customer service representative that Apple caused the issue with a recent iOS update, though that information has not been confirmed. He was given a free month's line rental as compensation.
A MacRumors reader who is experiencing issues with the iPhone XR was able to receive a free upgrade to the iPhone 11 plus a £20 refund due to the signal issues.
Apple told him there was indeed a problem and that under consumer law in the UK, the handset had to be replaced regardless of warranty. There have been no other reports of free iPhone upgrades, but other iPhone XR owners who are experiencing issues on O2 may want to contact Apple support to see what can be done.
Popular Stories
Apple today introduced the iPhone 16e, its newest entry-level smartphone. The device succeeds the third-generation iPhone SE, which has now been discontinued.
The iPhone 16e features a larger 6.1-inch OLED display, up from a 4.7-inch LCD on the iPhone SE. The display has a notch for Face ID, and this means that Apple no longer sells any iPhones with a Touch ID fingerprint button, marking the ...
Over the years, Apple has switched from an aluminum frame to a stainless steel frame to a titanium frame for its highest-end iPhones. And now, it has been rumored that Apple will go back to using aluminum for three out of four iPhone 17 models.
In an investor note with research firm GF Securities, obtained by MacRumors this week, Apple supply chain analyst Jeff Pu said the iPhone 17, iPhone...
Now that Apple has announced its new more affordable iPhone 16e, our thoughts turn to what else we are expecting from the company this spring.
There are three product categories that we are definitely expecting to get upgraded before spring has ended. Keep reading to learn what they are. If we're lucky, Apple might make a surprise announcement about a completely new product category.
M4...
Wednesday February 19, 2025 11:38 am PST by
Juli CloverFollowing the launch of the iPhone 16e, Apple updated its iOS 18, iPadOS 18, and macOS Sequoia pages to give a narrower timeline on when the next updates are set to launch.
All three pages now state that new Apple Intelligence features and languages will launch in early April, an update from the more broader April timeframe that Apple provided before. The next major point updates will be iOS ...
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19.
"Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag.
The post includes a short video with an animated Apple logo inside a circle.
Cook did not provide an exact time for the launch, or share any other specific details, so...
Apple today announced its first custom cellular modem with the name "C1," debuting in the all-new iPhone 16e.
The new modem contributes to the iPhone 16e's power efficiency, giving it the longest battery life of any iPhone with a 6.1-inch display, such as the iPhone 15 and iPhone 16.
Expanding the benefits of Apple silicon, C1 is the first modem designed by Apple and the most...
Apple is permanently closing its retail store at the Northbrook Court shopping mall in the Chicago area. The company confirmed the upcoming closure today in a statement, but it has yet to provide a closing date for the location.
Apple Northbrook opened in 2005, and the store moved to a larger space in the mall in 2017.
Apple confirmed that affected employees will continue to work for the...
