Apple Launches Repair Program for iPhone 6s and 6s Plus Over Power Issues

Apple today launched a new repair program for iPhone 6s and 6s Plus devices that may fail to power on due to a faulty component. Affected devices were sold between October 2018 and August 2019, and users can check their serial numbers on Apple's support site to see if their devices are part of the affected batches.

iphone6s 6sp select 2015
Customers with an eligible iPhone model can have their device repaired free of charge by Apple or at an Apple Authorized Service Provider. Affected customers can contact Apple support for a mail-in repair, visit an AASP, or visit an Apple retail store.

Affected devices are covered for two years from the date of first retail sale of the unit. Repairs may be limited to the original country or region of purchase.

Popular Stories

Generic iOS 19 Feature Mock Light

iOS 19 Leak Reveals All-New Design

Friday January 17, 2025 2:42 pm PST by
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app. Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
2024 App Store Awards

Apple Explains Why It Removed TikTok From the App Store in the U.S.

Sunday January 19, 2025 6:58 am PST by
Apple on late Saturday removed TikTok from the App Store in the U.S., and it has now explained why it was required to take this action. Last year, the U.S. passed a law that required Chinese company ByteDance to divest its ownership of TikTok due to potential national security risks, or else the platform would be banned. That law went into effect today, and companies like Apple and Google...
iPhone 17 Air Size Feature

'iPhone 17 Air' With Rear Camera Bar Allegedly Shown in Leaked Photo

Tuesday January 21, 2025 12:46 pm PST by
A leaker known as "Majin Bu" today shared an alleged image of a component for the rumored, ultra-thin "iPhone 17 Air" model. The blurry, pixelated image shows a pair of rear iPhone shells with a pill-shaped, raised camera bar along the top. On the left side of the bar, there is a circular cutout that appears to be for a single rear camera. On the right side of the bar, there appears to be an ...
iPhone SE Dynamic Island Majin Bu

iPhone SE 4 Leak Shows Dynamic Island, Casts Doubt on Rumored 'iPhone 16E' Name

Monday January 20, 2025 9:01 am PST by
A new iPhone SE is widely rumored to launch this year, and the device has potentially been confirmed today by known leaker Evan Blass. In a private social media post, Blass shared an image of what appears to be source code mentioning an iPhone SE (4th Gen), which casts doubt on the alternative "iPhone 16E" name rumored for the device. However, the name in the source code could be a...
airtag 4 pack blue

AirTag 2 Launching This Year With These 3 New Features

Sunday January 19, 2025 8:11 am PST by
After a four-year wait, a new AirTag is finally expected to launch in 2025. Below, we recap rumored upgrades for the accessory. A few months ago, Bloomberg's Mark Gurman said Apple was aiming to release the AirTag 2 around the middle of 2025. While he did not offer a more specific timeframe, that means the AirTag 2 could be announced by the end of June. The original AirTag was announced...
iOS 19 Roundup Feature

iOS 19 Rumored to Be Compatible With These iPhones

Saturday January 18, 2025 10:28 am PST by
iOS 19 will not drop support for any iPhone models, according to French website iPhoneSoft.fr. The report cited a source who said iOS 19 will be compatible with any iPhone that can run iOS 18, which would mean the following models: iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhon...
apple power beats pro 2

Powerbeats Pro 2 Coming Soon: Apple to Announce Them 'Imminently'

Sunday January 19, 2025 8:25 am PST by
In September, Apple said that it would be launching Powerbeats Pro 2 in 2025, and it appears the wireless earbuds are coming very soon. Powerbeats Pro 2 images found in iOS 18 code In his Power On newsletter today, Bloomberg's Mark Gurman said the Powerbeats Pro 2 are "due imminently." In addition to Apple filing the Powerbeats Pro 2 in regulatory databases last month, Gurman said Apple is...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...

Top Rated Comments

fmcshan Avatar
69 months ago
At least the iPhone 6s has 3D Touch. I’m missing it on my iPhone 11 Pro Max—Haptic Touch just isn’t the same ?
Score: 18 Votes (Like | Disagree)
Babygotfont Avatar
69 months ago
the thing that really tees me off about apple ... is they have your serial number and your contact information for most devices they sell .... yet they don't proactively notify your of potential issues/problems ... i've never received 1 call, 1 email, 1 text message about potential defects in any of my iApple devices ...

apple dip into that trillion dollar war chest and be proactive on contacting customers with recalls
Score: 16 Votes (Like | Disagree)
realtuner Avatar
69 months ago

Lol. 4 years too late ... basically when they know there are less people to take advantage of the recall. Ugh. How Apple handed this issue and continues to handle it really does upset me. And yes it was because my phone was affected and I don’t feel like they’ve addressed this properly. Cover up this, cover up that. Meh.
You need to recheck your math.

This only applies to devices made between Oct 2018 to Aug 2019. So it’s literally impossible for this issue to be present on iPhone 6S models over the last 4 years.
Score: 9 Votes (Like | Disagree)
Bawstun Avatar
69 months ago
Lol. 4 years too late ... basically when they know there are less people to take advantage of the recall. Ugh. How Apple handed this issue and continues to handle it really does upset me. And yes it was because my phone was affected and I don’t feel like they’ve addressed this properly. Cover up this, cover up that. Meh.
Score: 8 Votes (Like | Disagree)
JPack Avatar
69 months ago
Interesting this affects late production units of iPhone 6s.

Wonder if these are limited to units made in Bengaluru, India.
Score: 7 Votes (Like | Disagree)
realtuner Avatar
69 months ago

Sure, if you believe Apple. My phone was definitely manufactured before that time and it qualified for the free battery replacement. It shut off multiple times with 60%, 83%, 56% battery, it didn’t matter and you couldn’t predict it. Then it had to be plugged into a wall or battery pack or it would not ever turn on again. Sounds like these phones suffer from the same issue.
Sounds like? That’s all you’ve got is speculation without any facts to back up your claim?

This issue is about iPhones that won’t turn on. It’s not about iPhones that shut off unexpectedly. Apple has also stated it applies to a very specific serial number range. This is typically done (with all companies, not just Apple) when a manufacturer discovers a faulty batch of parts from a supplier or an improperly installed part due to an issue during assembly. Otherwise how could they determine it only affected devices within a certain serial number range?
Score: 6 Votes (Like | Disagree)